Ratings based on 673 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

Convenient to Portland

Posted Aug 1, 2014
Pros: I liked the location and the accessibility of useful facilities such as restaurants and shopping centers.
Location: See above.
For visiting my nieces in Portland, this location was a good fit. When I was not eating with them, I could walk to good restaurants and a deli. The hotel provided a good breakfast assortment. Trader Joe's was just a couple of blocks away. The staff were very helpful.
Comment from Hotel Management
Aug 5, 2014 by Molly, Hotel Management
Thank you so much for taking the time to leave a review of your stay with us! We appreciate the great feedback and look forward to having you with us, your next time to Portland visiting your nieces.
2 out of 5
by A verified traveler from Fox Ilsand Wa

where is the river or water???

Posted Jul 30, 2014
Pros: close to some of places we were needing to get to.
Cons: provide food that is w/o dairy (scrambled eggs have no need for milk, water is perfect and provides for light, fluffy eggs), sourdough or French bread
Location: not sure about things to do near by, was on business so close to areas of concern to us
the information given to us on this site was that this hotel is on river front or lakefront. NO WATER, NEAR OR FAR!!! The breakfast was of no use as every item contained dairy products of which I'm allergic. Usually, there are some items without dairy...many people are allergic to dairy so this is of concern to me and many others. When I asked about the "water," the response was oh sorry, the only hotel with that description is in Eugene but not here. You booked with a third party so we can do nothing about it...hmm, what's up Expedia? Also, it was sooo close to freeway that the noise of cars was disturbing, and I am not sensitive to noises and can usually sleep through noise.
Comment from Hotel Management
Aug 7, 2014 by Molly, Hotel Management
Thank you for taking the time to leave a review of your recent stay! I'm sorry you had expectations of water close by, but I was unable to find that statement anywhere on the Expedia site. We are definitely evaluating our products and their dairy content, so thank you for pointing this out to us! We do hope you'll try us again on your next visit to the area...
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2014
Location: Conveniently located!
I've had long stays here in the past and was secured a suite style - separate mini kitchen, seating and working area from sleeping area. This time, I had a 2-week stay and was placed in a regular King size room on the first floor next to the breakfast room. Unfortunately, they weren't able to move me at any point during my 2-week stay. Other than that inconvenience, the noise, clogged sink and no view, the room was fine: comfy bed and functioning bathroom.
Comment from Hotel Management
Aug 11, 2014 by Molly, Hotel Management
Thank you so much for taking the time to leave a review. It does sound like you were in a king with a wet-bar before, and I'm sorry we were not able to move you to that this time. We do hope you'll stay with us again, as we get more updates this fall!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but too close to the freeway. Windows

Posted Jul 21, 2014
Pros: Convenient to where we were visiting
Good hotel but the bed is a little soft. Uncomfortable sofa in room
Comment from Hotel Management
Jul 23, 2014 by Molly, Hotel Management
Thank you so much for taking the time to leave a review of your stay! We are very excited to be getting new sofas in our renovation this fall...check back with us soon!
2 out of 5
by A verified traveler

Not so clean

Posted Jul 1, 2014
Pros: nothing
Cons: change carpets, better window isolation.
Location: right on the highway, very loud.
the carpet of the rooms need to be changed. If you dear to walk on your ┬┤socks they will get really dirty in no time. The AC was really loud, which help to disguise the noise of the highway.
Comment from Hotel Management
Jul 7, 2014 by Molly, Hotel Management
Thank you for taking the time to leave a review...I appreciate the feedback. We are looking forward to our updates, including carpet! We hope you will try us again real soon...
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice business hotel

Posted Jun 26, 2014
Pros: bed, breakfast, cleanliness
Great breakfast, nice hotel. Seemed like a great business hotel. Clean comfortable room with a nice bed. I would stay again.
Comment from Hotel Management
Jun 27, 2014 by Molly, Hotel Management
Thank you so much for taking the time to leave a review of your stay! We hope to see you back again real soon...
3 out of 5
by Jason from Pasco, WA

Lacrosse Tournament ruined our stay

Posted Jun 13, 2014
Pros: Hotel staff we encountered were friendly, good location, adequate service, indoor pool.
Cons: MUST replace the carpets, better security, air conditioning in the dinning room (it was sweltering hot during breakfast)
Location: I-5, Bridgeport and Washington Square shopping centers, Lake Oswego,
The hotel itself is decent, the rooms are very dated, lots of staining on the carpets in the rooms and hallway. There was a hot continental breakfast, but it was nothing to write home about, comparable to most any chain. The beds were just adequate, again nothing to write home about. The first night we stayed (Thurs) was quiet and there were no issues, unfortunately, on Friday a couple of High School Lacrosse teams rolled in for a tournament and the entire night consisted of teenage boys slamming their bedroom doors and running up and down the hallways, until well passed 2 am. I was tempted to mark this hotel a 2 simply for the lack of security and there being no attempt made by the hotel staff to stop all the commotion in the hallways. Our first night was a 4, second was a 2, therefore the hotel gets a 3.
Comment from Hotel Management
Jun 17, 2014 by Molly, Hotel Management
Thank you for your feedback, as we were not aware there were any issues with this team. You can be assured, we make every attempt to quiet noise after 10pm, and I apologize if were not attentive enough this time. Please try us again, as we get our renovation this fall!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2014
Extremely pleasant. Better than I expected. Would stay again when in the area. Rates were good.
Comment from Hotel Management
May 27, 2014 by Molly, Hotel Management
Thank you so much for the five star review! We do hope to see you again real soon...
5 out of 5
Recommended
for Everyone
by jason from roseburg, oregon

The best value i have ever seen

Posted May 25, 2014
My wife and I stayed a couple of nights during the memorial day weekend, and I must say, other than the carpet being slightly wore, everything else was in perfect condition, and very elegant. It had a vey large and comfortable design. The indoor pool, spa, and gym was in great order and condition. We loved the free hot breakfast bar and the do it yourself waffles. The staff was very proffesional and courteous. The price was to good to be true for the condition and location.....
Comment from Hotel Management
May 27, 2014 by Molly, Hotel Management
Thank you so much for the very kind five star review! We are so glad to hear that you were able to take advantage of our many amenities, and hope to see you again soon. We will be starting our renovation this fall!
4 out of 5
Recommended
by A verified traveler

Easy to find

Posted May 19, 2014 on Hotels.com
Room was clean and quiet. No soap or shampoo.
Comment from Hotel Management
Jul 19, 2014 by Molly, Hotel Management
I am so sorry to hear we missed filling your dispenser...we do hope you'll give us another try! Thank you for the feedback...