Ratings based on 395 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Near shopping, public transportation, parks, cafes

Posted Jul 18, 2014
Pros: I liked everything.
Cons: Have free wifi in guest rooms.
Location: Outdoor free concert in Director Park.
Wonderful bul lacking free wifi. Expected it from a first class hotel. The staff was very friendly and helpful. The room was clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, BC

location

Posted Jul 15, 2014
Pros: Location
Cons: FREE WIFI! Also the lobby wifi was for guests only. :/
Location: Finnegan's toy was a fun place to visit. O'bryant square(spell?) and the food carts are close by too!
Not the best hotel I've ever stayed, but the location was great. I found the hallway freezing, but it was all right as I was there just a few minutes. After I checked out I need to use the washroom, but they have no public washroom in the lobby, and the one on the second floor needed a room key. The staff made me a new room key so that I can access the washroom, so in the end it was fine.
3 out of 5
by A verified traveler

poor service, for wrongly booked room.

Posted Jul 15, 2014
Reserved a 2 bed room, for 4 people and only got a king bed room. Very disappointing and no one was nice enough to listen or accommodate us.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Bruno, CA

NO Cellular Service

Posted Jul 9, 2014
Pros: Very clean and staff was helpful and knowledgeable about area.
Cons: free wi-fi
Location: lots of restaurants and bars, walking distance to a lot of stuff or trolley available too
The hotel was centrally located in the downtown area, walking distance to a lot of bars and restaurants. Staff was friendly and place was very clean, only negative was that no wireless service for most carries. Party of 6 had cellular service with all the major carriers but no signal. Wi-Fi service was available but for an additional fee, would recommend that hotel provide Wi-Fi for free since hotel doesn't get good cellular service while in the building.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Great location

Posted Jul 8, 2014
In room dining was great! WIFI was free in lobby and 2nd floor
3 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

GReat location in the midst of downtown

Posted Jul 7, 2014
Pros: Location x3, nice room. Guest relation person (I think Marius) was great.
Cons: See "Experience" section
Location: Everything in downtown is near by. Great location
Pillows are small and lumpy. Comforter is too heavy. Overcharging for everything: wifi (come on - motel6 has free wifi), parking, drinks, etc. Stuff would not take extra step: asked for plastic bag at the reception- they simply said they don't have one (how about calling housekeeping?)
Comment from Hotel Management
Jul 9, 2014 by Guest Service Ambassador, Hotel Management
Dear. Mrs. Dionela, I wanted to take the time to respond to you personally concerning your most recent stay with us. I read that you definitely had mixed feelings about your last stay at our hotel. For now, Marriott has decided to charge Wi-Fi separately as a way to give the guest the option rather than charge higher room rates as a way to absorb the cost. Our valet parking is comparable to the other hotels in the downtown area. I do apologize for not having plastic bags on hand at the front desk and we defiantly should have taken the extra step. I am very happy however, that you did appreciate our hotels amazing location. If you want to get out and explore, our hotel is the place to be. I would like to invite you stay with us in the future. I would be more than happy to assist you before, during and after your stay. I will make sure that the pillows, comforters, restaurant reservations and anything else that you need is taken care of. Thank you again for choosing Portland Marriott City Center and I hope to see you again soon. Marcus Guest Satisfaction Ambassador Portland Marriott City Center
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel!

Posted Jul 7, 2014
Very clean and spacious. After staying at a hipster boutique hotel in Seattle, the space was welcomed at the Marriot
5 out of 5
Recommended
for Everyone
by A verified traveler from WA

Posted Jul 4, 2014
Pros: front desk was very helpfull
Great hotel, will stay there again in the future. Front desk was really helpful, I think her name was Malia, she had a lot of suggestions for places around the hotel to see for my birthday.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Iowa

Good place to stay one night

Posted Jun 29, 2014
Pros: Clean facility and helpful staff.
Location: Portland seems to have 2-3 coffee shops on every block, and many restaurants. Good place to just walk around and see the sights.
I needed a room for one night when in town on business. Check-in staff was great and personable. They seemed to be swamped when I checked in, but I was treated with courtesy. Thanks.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice central location and friendly staff

Posted May 27, 2014
Pros: Friendly staff and great central location
We stayed at the hotel during a Portland "boil water warning" after a water reservoir contamination. The hotel had plenty of free bottled water at check in and for immediate delivery to the room 24 hours.