Ratings based on 557 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 16, 2014
Great location, nice room and very helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable stay in historic building.

Posted Apr 14, 2014
Cons: My sister woke up 4-5 AM to the sound of what she thought was a fire alarm high pitched sound. It was from water pipes.How about a warning about this
Location: Our favorite shop was Edgecomb pottery. They have beautiful functional sturdy platters, bowls and cups. They are all locally made.
The staff were excellent. They were always ready to be of assistance. The lobby and lounge rooms were very plush and comfortable without feeling too cozy with those we haven't met before. The beds in our bedroom was very comfortable. I slept very soundly. My car was accessible to retrieve something I left behind after the valet had parked it. The location just can't be beat. It's in the heart of downtown Portland. It was easy to walk out the main door to shop, eat and enjoy the waterfront. This hotel is highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, in the centre of the town.

Posted Apr 14, 2014
Pros: Excellent Location.
Great location with valet parking. Near to all the shops and restaurants.
2 out of 5
by Mary from North Carolina

So-so experience with inattentive staff

Posted Apr 12, 2014
No staff help at check-in so we had to lug our several heavy suitcases up the stairs at car entrance. No refrigerator or microwave in room. No ambiance in this historic property. I was not allowed to get my printed materials left in room after checkout or to ask maid to retrieve them. Nothing special or memorable at this hotel. Complimentary am coffee was delivered cold in a carafe so it was not drinkable. Car parking fee was unexpected.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston area

near some of our favorite restaurants, Rosies, J's

Posted Apr 11, 2014
Pros: Everything. We will definitely be returning.
Cons: nothing
Location: We like Portland and it has a lot to offer.
The staff were excellent. My wife and I were tired, it was a long day for us your staff just made our day. Thanks, Joyce & Jack Martin
5 out of 5
Recommended
for Everyone
by A verified traveler

Great overnight Stay!

Posted Apr 7, 2014
Pros: Location, Cleanliness, affordable!
Cons: Too warm in the room....not conducive to a great nights sleep.
Location: Walking distance to all of downtown Portland and the Old Port.
In town for a concert....convenient walking distance to great food and great bars. Room was very nice, hotel was very quiet at night....We will be back.
5 out of 5
Recommended
for Everyone
by mary from massachusetts

Walking distance to most everything

Posted Mar 31, 2014
Really loved this hotel. Extremely clean. Very comfortable. Loved the 24 hr valet parking. The hotel is very centralized so you can walk to almost anywhere. I would definitely stay here again and recommend to friends.
4 out of 5
Recommended
for Everyone
by A verified traveler

In the heart of the city

Posted Mar 24, 2014
Pros: Newly furbished room, with large and modern bathroom.
Cons: Public areas are OK, but could be updated.
Location: Great central downtown location!
Hotel was clean and attractive. The public rooms are a bit dated, but for us that is preferable to the cookie cutter chain look. Our room was newly renovated, with a good heating and cooling system, and a very large, new bathroom.
5 out of 5
Recommended
for Everyone
by c from boston

Very Good

Posted Mar 19, 2014
Pros: Everything
Cons: Pillows
Excellent, central location for walking. Competent, friendly staff. Very clean. Only thing lacking was comfortable pillows.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in old port

Posted Mar 16, 2014
Very nice room, very nice staff, close to restaurants and shops. Valet parking for only $12. Had a wonderful time.