Ratings based on 257 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Never again

Posted Aug 3, 2015
Staff is rude- customer service is inadequate. Not worth 220, better off staying at Motel 6
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to Blue Lake

Posted Aug 2, 2015
Room was comfortable; staff was friendly. Bummed that breakfast started at 7am and not 6am (we had to be at an event nearby at 7). Staff grabbed me a yogurt, that was nice. Glad they extended check out to noon for us so we could come back and take a quick shower after running our half marathon on check out day.
1 out of 5
by A verified traveler

Terrible experience

Posted Jul 26, 2015
Hotel interior was nice however our bed was dirty and we had to make our own bed because there was no one there besides the front desk girl. She did not even offer to make the bed and just dumped the sheets on us and left.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy location

Posted Jul 21, 2015
Last minute booking, as in night before. When we book in people behind being told"sorry we're fully booked " very lucky indeed.
5 out of 5
Recommended
for Everyone
by A verified traveler from oregon

Good for the price!

Posted Jul 12, 2015
Great experience. The breakfast is nice and the hotel is simple but clean and well maintained. The bed was ok :) Overall pleased and will stay again. We were looking for a hotel in Portland and it is a full 20-30 minutes drive quite a ways outside of Portland FYI
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Staff friendly. Hotel clean and quiet

Posted Jul 5, 2015
Hotel staff very friendly and knowledgeable about the area. Good recommendations about theaters and restaurants Rooms clean and quiet Would like on demand movies
2 out of 5
by A verified traveler

Poor value, misleading advertised rooms

Posted Jun 30, 2015
There was inappropriate alcoholic drinking in plain view in the lobby when we checked in. Room we received was not as advertised in the Expedia pictures. Only pictures of the executive suite were shown, which misled us to thinking all rooms were like that (separate living room/desk area). The sink area is in a separate area away from the toilet/tub, which is a bad feature to have with small kids (can't wash hands/brush teeth without waking up small infants). Internet access was a mess. Took 30 minutes with technical support to get it working. And there was a small cockroach in the bathtub. Would never stay here again, particularly for the quality and value.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice inn at a good location

Posted Jun 28, 2015
Located 5 minutes from I-84, near restaurants and grocery stores. Rooms are spacious and very nice bed. I'd definitely go back and stay there again.
3 out of 5
by A verified traveler from pendleton oregon

Housekeeping sucked

Posted Jun 28, 2015
I stayed for 3 nights and housekeeping never cleaned my room once. I had to ask the front desk gal for clean sheets and towels and I changed my own sheets. Also the hallways and stairways were filthy, I walked by the same garbage wrappers on the floor for 3 days. The front desk gals were great... Hotel had potential if they took pride in it and took care of it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Clean cheap hotel outskirts of Portland

Posted Jun 27, 2015
Overall my husband an I were very impressed with our stay at the quality inn. You never know what your going to get when you use a mystery deal. The room was large and clean which is the most important thing to me. There was no fridge, safe, or microwave. There was a small coffee pot. There is a pool and hot tub inside the hotel. Neither were that great and the water looked yellow in both (that could have been the lighting, but yellow water is always unappealing to me). The water in the hot tub was only warm, not nice and hot and the jets were not very powerful. The staff at the front desk was very nice and helpful throughout our stay. There is a free breakfast offered each morning (eggs, toast, bagels, biscuit and gravy, apples, and waffles). It was a goodifferent breakfast, but it didoes concern me a bit that we at at the same table two days in a row and it wasn't cleaned off from the previous day. Overall, the room was cheap enough and the room itself was clean so we were happy.