Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kitsap Peninsula, WA

Excellent service

Posted Jul 27, 2014
Pros: Excellent above and beyond service from Carla. Thanks.
Thank you to Carla, the Manager for her hospitality with our group. She was great.
4 out of 5
Recommended
for Families
by A verified traveler from Seattle

Nice Hotel. Great location for restaurants.

Posted Jul 1, 2014
Pros: It was quit. The AC unit was not noisy when it ran. That was a big plus while we were sleeping.
Cons: The refrigerator had a strange odor. The kitchen was very old and dated
Location: Pleanty of restaurants and gas stations nearby. A 15 minute ride to the Portland airport.
The hotel is nice, but very dated. We need to use the sofa bed. When we pulled out the mattress it was full of stains. We were there for a high school lacrosse tournament. Overall, the two night stay served it purpose.
Comment from Hotel Management
Jul 1, 2014 by Carla, Hotel Management
Thank you for your review. I’m glad that you found our hotel nice and happy that it worked well for you for your lacrosse tournament.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2014
Excellent room and service! Everything is clean and comfortable.
Comment from Hotel Management
Jul 1, 2014 by Carla, Hotel Management
Thank you for your review. I am glad that you had an excellent stay with us.
3 out of 5
Recommended
for Families
by A verified traveler

Just OK. Typical Residence Inn. Poor breakfast.

Posted Jun 30, 2014
Cons: Breakfast
Location: OK. For kid sports in the area.
Just so-so. The typical mediocre Residence Inn experience. Over priced for what you get.
Comment from Hotel Management
Jul 1, 2014 by Carla, Hotel Management
I am sorry that we did not meet your expectations. I’m glad that our location was convenient for you.
4 out of 5
Recommended
for Everyone
by Lor from Seattle, Wa

Lovely, unique, quiet setting.

Posted May 29, 2014
Pros: I loved the large room, complete with king sized bed, complete stocked kitchen, computer/eating area, sofa, easy chair and large TV on a swivel stand
Cons: The bathroom faucet spigot is too small for the sink. The toilet is low & smelly & shld be replaced with a high boy toilet. Breakfast wasn't great.
Location: Right at the Vancouver Mall. Close to Freeways, downtown Vancouver and Portland. Excellent restaurants and perfect manicured lawns to walk my dog.
We stayed overnight. Was impressed with the layout. A number of 'cottage' buildings. Each with 4 units on each of two levels. The check in staff was extremely, genuinely nice, polite and helpful. Ample parking and the unit was easy to get to. The grounds were exceptionally well kept and the pathways were delightful. I had my small Bichpoo dog and she loved it also. I noticed families using the Sports Court to shoot hoops. And the pool looks wonderful. It was very quiet at night. I will definitely stay there again. I travel the US for pleasure quite a lot and from now on, I will look for Residence Inns. I was impressed.
Comment from Hotel Management
May 30, 2014 by Carla, Hotel Management
I am happy to hear that our unique setting worked out well for you and your Bichpoo. It is nice to hear of our guests enjoying the grounds, especially in this nice weather. Please come see us again, on your next trip to the U.S. –Carla, GM
5 out of 5
Recommended
for Everyone
by Rebecca from Washington state

Nice hotel for any length of stay

Posted May 18, 2014
Pros: Spacious rooms and super friendly managment
Cons: Not much that I could see
We had a late check-in and the night manager allowed us to extend the check-out time by 2 hours for no charge!! That was important to me to be able to sleep in after a very long day. I will certainly stay there again when I go to Portland. The room was very spacious and had everything we needed and more. Thanks for a great stay.
Comment from Hotel Management
May 30, 2014 by Carla, Hotel Management
A long day of traveling can be very tiring. I am glad that Emily was able to make arrangements for you to get a good rest, so that you could be refreshed the next day. We hope to see you on your next trip to Portland. –Carla, GM
5 out of 5
Recommended
for Everyone
by Beth

Great hotel in an convenient location

Posted May 1, 2014
Pros: Everything.
Cons: Bathroom exhaust fans. It would be nice it was more effective and quieter.
Location: Target and Walmart are just around the corner as well as a huge shopping mall. There is literally everything you could need within a 5 minute drive.
My boyfriend and I stayed here for 5 days while visiting friends in the area. Everything was great, from the condition of the room to the fireplace and balcony, as well the friendliness and helpfulness of the staff. The rooms were huge and even though it was right next to the highway, it was really quiet. I would definitely stay here if I am in the area again.
Comment from Hotel Management
May 30, 2014 by Carla, Hotel Management
I am glad that you had a great experience with us while you and your boyfriend were here in Vancouver visiting friends. I look forward to staying with us again when you come back to visit. - Carla, GM
3 out of 5
by A verified traveler

Posted Apr 18, 2014
Not as good as the other Residence Inn we have stayed with before.
Comment from Hotel Management
Apr 21, 2014 by Carla, Hotel Management
I am sorry that we fell short of meeting your expectations. We strive for all of our guests to have a great experience with us.
5 out of 5
Recommended
for Families
by A verified traveler

My contiinuing stay at Residence Inn

Posted Jan 28, 2014 on Hotels.com
I enjoyed it.
5 out of 5
Recommended
for Business Travelers
by Dawn from Richland, WA

Great location! Quiet area, friendly staff!

Posted Jan 21, 2014 on Hotels.com
Great location. Easy access off 205, close to Mall, Target, lots of nice food choices nearby. Very reasonable price for good quality hotel. Breakfast was terrific...many hot and cold options. Staff was super friendly. Rooms were clean and quiet. Would absolutely stay here again.