Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great deal, great hotel

Posted Apr 6, 2015
Pros: The breakfast was great and they kept refilling it until the end which is way different than most hotels.
Cons: Nothing
Location: Easy to get to where I was going. Loved that it was pet friendly without a weight limit which is always stupid.
I had a beautiful room, lots of room. Very comfortable. They included a lot of "extra's" that I thought were a great touch such as salt/pepper/sugar/etc. Seems like a small thing but matters when you need it. The staff was super friendly.
Comment from Hotel Management
May 19, 2015 by Abraham , Hotel Management
Dear J.C, Thank you for recent stay at our hotel, and for sharing your experience. We were excited to have you as our guests, and to know that you had a great stay every time you stay with us. We appreciate your kind comments about our staff! Thank you again for your review and choosing to stay at our property. We look forward to serving you again in the future. Warm Regards Abraham Rivas
4 out of 5
Recommended
for Couples
by Susanne

Posted Mar 17, 2015 on Hotels
Comment from Hotel Management
Jun 4, 2015 by Abraham, Hotel Management
Dear Susanne, Thank you for sharing your experience of your recent stay at our hotel. Our goal at the Residence Inn, is to ensure every guest’s stay is enjoyable so that you leave with a memorable experience. We look forward to serving you again in the future. Warm Regards
4 out of 5
Recommended
for Couples
by Susanne

This traveler left a rating score only Posted Mar 16, 2015 on Hotels
4 out of 5
Recommended
for Families
by Bob from Canada

passing through

Posted Mar 3, 2015 on Hotels
Cindy on the front desk was extremely welcoming and helpful. When we couldn't get through on our phone to a restaurant as the line was constantly busy, Cindy took our food delivery order and persevered on the phone to place our order. Above and beyond.
Comment from Hotel Management
May 23, 2015 by Abraham, Hotel Management
Dear Bob, Thank you for sharing your experience about our hotel. At the Residence Inn, it is our goal to ensure every guest’s stay is enjoyable so that you leave with a memorable experience, Thank you again for your kind words and for choosing to stay at our property. We look forward to serving you again in the future. Sincerely Abraham Rivas General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Great place to stay

Posted Feb 24, 2015 on Hotels
It's so much more than a room, has all the conveniences of home, great area near everything just a pleasant place to stay
Comment from Hotel Management
May 2, 2015 by Abraham, Hotel Management
Dear Valued Guest, Thank you for sharing your review with us. At the Residence Inn, it is our goal to ensure every guest’s stay is enjoyable so that you leave with a memorable experience, and I am glad to know that we were successful in doing so with you. Thank you again for your time. I look forward to welcoming you back to our hotel the next time you come visit the Scarborough area. Warm Regards Abraham Rivas General Manager
5 out of 5
Recommended
for Business Travelers
by DANIELLE from Davie, FL

Business extended stay

Posted Feb 20, 2015 on Hotels
Great hotel, very clean, nice staff.
Comment from Hotel Management
May 2, 2015 by Abraham, Hotel Management
Dear Danielle, It’s great to hear that you enjoyed our hotel and the service you received during your stay. I am glad that our hotel was able to meet and exceed your expectations. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Thank you Abraham Rivas General manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Amazing!

Posted Feb 18, 2015
Staff was great, rooms clean, and very spacious!! Can't wait to go back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, close to airport and city

Posted Feb 10, 2015
very comfortable room, full efficiency for a great price at the last minute. Easy to access the airport to pick someone up and continue on our trip the next day. Would certainly consider a longer stay if visiting Portland
Comment from Hotel Management
Mar 12, 2015 by Abraham Rivas, Hotel Management
Dear Sandrine, Thank you for sharing your experience about our hotel. At the Residence Inn, it is our goal to ensure every guest’s stay is enjoyable so that you leave with a memorable experience, Thank you again for your kind words and for choosing to stay at our property. We look forward to serving you again in the future. Sincerely Abraham Rivas General Manager
3 out of 5
Recommended
for Business Travelers
by Katelyn from Gloucester

Just OK.

Posted Feb 7, 2015 on Hotels
The room had a terrible smell to it. I found the next morning that it came from the garbage disposal in the kitchen area. The bedding is super thin. It would be nice to have a cozier comforter. It was like sleeping with two sheets. It wasn't memorable and I would probably look for another hotel when I'm back in the area for business.
Comment from Hotel Management
Apr 18, 2015 by Abraham, Hotel Management
Dear Katelyn, Thank you for sharing your recent stay at our hotel. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Warm Regards Abraham Rivas
5 out of 5
Recommended
for Families
by A verified traveler

Fantastic!

Posted Jan 6, 2015 on Hotels
Fantastic!
Comment from Hotel Management
Mar 14, 2015 by Abraham, Hotel Management
Dear valued guest, Thank you for sharing your review with us. At the Residence Inn, it is our goal to ensure every guest’s stay is enjoyable so that you leave with a memorable experience, and I am glad to know that we were successful in doing so with you. Thank you again for your time. I look forward to welcoming you back to our hotel the next time you come visit the Scarborough area. Warm Regards Abraham Rivas