Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Great deal, great hotel

Posted Apr 6, 2015
Pros: The breakfast was great and they kept refilling it until the end which is way different than most hotels.
Cons: Nothing
Location: Easy to get to where I was going. Loved that it was pet friendly without a weight limit which is always stupid.
I had a beautiful room, lots of room. Very comfortable. They included a lot of "extra's" that I thought were a great touch such as salt/pepper/sugar/etc. Seems like a small thing but matters when you need it. The staff was super friendly.
Comment from Hotel Management
May 19, 2015 by Abraham , Hotel Management
Dear J.C, Thank you for recent stay at our hotel, and for sharing your experience. We were excited to have you as our guests, and to know that you had a great stay every time you stay with us. We appreciate your kind comments about our staff! Thank you again for your review and choosing to stay at our property. We look forward to serving you again in the future. Warm Regards Abraham Rivas
5 out of 5
Recommended
for Business Travelers
by DANIELLEfrom Davie, FL

Business extended stay

Posted Feb 20, 2015 on Hotels.com
Great hotel, very clean, nice staff.
Comment from Hotel Management
May 2, 2015 by Abraham, Hotel Management
Dear Danielle, It’s great to hear that you enjoyed our hotel and the service you received during your stay. I am glad that our hotel was able to meet and exceed your expectations. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Thank you Abraham Rivas General manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maine

Amazing!

Posted Feb 18, 2015
Staff was great, rooms clean, and very spacious!! Can't wait to go back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, close to airport and city

Posted Feb 10, 2015
very comfortable room, full efficiency for a great price at the last minute. Easy to access the airport to pick someone up and continue on our trip the next day. Would certainly consider a longer stay if visiting Portland
Comment from Hotel Management
Mar 12, 2015 by Abraham Rivas, Hotel Management
Dear Sandrine, Thank you for sharing your experience about our hotel. At the Residence Inn, it is our goal to ensure every guest’s stay is enjoyable so that you leave with a memorable experience, Thank you again for your kind words and for choosing to stay at our property. We look forward to serving you again in the future. Sincerely Abraham Rivas General Manager
3 out of 5
Recommended
for Business Travelers
by Katelynfrom Gloucester

Just OK.

Posted Feb 7, 2015 on Hotels.com
The room had a terrible smell to it. I found the next morning that it came from the garbage disposal in the kitchen area. The bedding is super thin. It would be nice to have a cozier comforter. It was like sleeping with two sheets. It wasn't memorable and I would probably look for another hotel when I'm back in the area for business.
Comment from Hotel Management
Apr 18, 2015 by Abraham, Hotel Management
Dear Katelyn, Thank you for sharing your recent stay at our hotel. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Warm Regards Abraham Rivas
5 out of 5
Recommended
for Families
by A verified traveler

Fantastic!

Posted Jan 6, 2015 on Hotels.com
Fantastic!
Comment from Hotel Management
Mar 14, 2015 by Abraham, Hotel Management
Dear valued guest, Thank you for sharing your review with us. At the Residence Inn, it is our goal to ensure every guest’s stay is enjoyable so that you leave with a memorable experience, and I am glad to know that we were successful in doing so with you. Thank you again for your time. I look forward to welcoming you back to our hotel the next time you come visit the Scarborough area. Warm Regards Abraham Rivas
4 out of 5
Recommended
for Families
by Coreyfrom Las Vegas

Great hotel w/ tons of extras for the value

Posted Jan 4, 2015 on Hotels.com
Good hotel. Room was a little outdated compared to other Residence Inns that I have stayed it, but that is probably b/c this location is not new. However, room was clean and bed was comfortable. Location is close to restaurants, a major mall, grocery stores, and gas stations. Also is right off the freeway, so very convenient to get to. Service was EXCEPTIONAL. In addition to the free breakfast and wifi, they have complimentary dinner at night! The night we were there it was baked beans, franks, salad, and home baked chocolate chip cookies. Great hotel for the price we paid!
Comment from Hotel Management
Mar 14, 2015 by Abraham, Hotel Management
Dear Corey, We were excited to have you as our guests, and to know that you had a great stay at our hotel. I am glad that our hotel was able to make you feel at ease while you stay with us. Thank you for your wonderful review, and I look forward to seeing you the next time your travels bring you back to Scarborough. Warm Regards Abraham Rivas General Manager
5 out of 5
Recommended
for Business Travelers
by Ralphfrom North Conway

one night refresh

Posted Jan 4, 2015 on Hotels.com
Service was welcoming, and room was spacious and clean. We loved the idea of a full kitchen, making the room feel less motel-like & confining but rather like our own private little getaway.
Comment from Hotel Management
Mar 14, 2015 by Abraham, Hotel Management
Dear Ralph, Thank you for sharing your review with us. At the Residence Inn, it is our goal to ensure every guest’s stay is enjoyable so that you leave with a memorable experience, and I am glad to know that we were successful in doing so with you. Thank you again for your time. I look forward to welcoming you and your family back to our hotel the next time you come visit the Scarborough area. Warm Regards, Abraham Rivas
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Jan 3, 2015
I was there for a week on work assignment and I was impressed with the facility. Everything over there was great, food was also brilliant. I would stay there again.
Comment from Hotel Management
Jan 7, 2015 by Abraham, Hotel Management
Dear valued guest, Thank you for recent stay at our hotel, and for sharing your experience. We were excited to have you as our guests, and to know that you had a great stay with us. We appreciate your kind comments about our staff! Thank you again for your review and choosing to stay at our property. We look forward to serving you again in the future. Warm Regards Abraham Rivas General Manager
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Great homey destination place!

Posted Jan 3, 2015 on Hotels.com
We planned a New Year's gathering at the hotel with friends. We each had our own rooms - plenty of space to gather together for the evening, the kitchen was so convenient for a party! We also enjoyed the hot tub and pool and a nice breakfast in the morning! Great!
Comment from Hotel Management
Apr 18, 2015 by Abraham, Hotel Management
Dear Katelyn, Thank you for sharing your recent stay at our hotel. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again! Warm Regards Abraham Rivas