Ratings based on 215 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hawaii

Beautiful hotel with beautil views of the bridges.

Posted Jan 12, 2015
Hotel, staff and the food at the hotel was excellent! I would definitely stay there again. Staff there was a delight to talk too, even though we bugged them a lot. Food in the restaurant was nothing but exceptional. It would put some if hawaii's restaurants to shame. I would highly recommend to stay there. If ever in Portland again, that's my hotel. Sports arena is a work out with everything u need. Nothing bad, it is all excellent! Easy to find after going out and convient to downtown Portland.
Comment from Hotel Management
Jan 19, 2015 by Ryan, Hotel Management
Thanks for visiting us from Hawaii. It's lovely to hear how much you enjoyed our restaurant, 3 Degrees and the overall service from the hotel staff. Please don't think you were 'bugging" us with all your questions. That is what we are here for. Till next time. Ryan
5 out of 5
Recommended
for Everyone
by A verified travelerfrom L Boston

Pleasant one night stay

Posted Jan 1, 2015
Nice room with a great view. Staff welcomed us right away. Had a great dinner in the restaurant. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tempe, AZ

Loved it!

Posted Dec 31, 2014
The location, the warm yet eclectic room and a smiling and helpful staff made our brief stay memorable. Even our teen age daughters were impressed. We will go back again.
Comment from Hotel Management
Jan 1, 2015 by Ryan, Hotel Management
Wow I know how tough it can be to impress teenagers. Now that is saying something right there! Thanks for your awesome feedback, we can't wait for you and the family to return. Ryan
4 out of 5
by A verified traveler

Nice but overpriced compared to other options

Posted Dec 28, 2014
Nice enough hotel. Great, friendly staff. Despite riverfront location, very few rooms have river views. Our room looked into a wall. There are other cheaper options with more amenities and closer to shopping, restaurants, etc. Onsite restaurant is pretty average.
Comment from Hotel Management
Jan 1, 2015 by Ryan, Hotel Management
Thank you for staying with us and thank you for taking the time to share your experience. I am sorry you were a bit disappointed in the view from your guestroom. Close to half of our guestrooms have a view of the river. I would love to provide a complimentary upgrade to one the next time you join us. Hope to see you soon. Ryan
2 out of 5
by A verified travelerfrom S

Didn't meet expectations

Posted Dec 16, 2014
Has great reviews but do not recommend. 1) upon check in I asked the front desk if they had any upgrades available, she said "no, the hotel is a busy hotel and nothing was available". The hotel was empty! 2) 10:45pm a bus full of drunk guys cussing and partying in front of the hotel, loud and obnoxious. Called down to front desk they said " sorry they just left the bar and will be leaving shortly. 3) when I made the reservation I thought I read that it included free breakfast but wasn't sure. I called guest services and asked and was told rudely "no, not at your rate!" With the high reviews I was expecting a better than average experience. Would not pay $200 a night for a not so great hotel.
Comment from Hotel Management
Dec 23, 2014 by Ryan, Hotel Management
Thank you for your feedback. Am I ever disappointed that your experience was such a miss on your expectations. I have shared your comments with my managers and we will be reviewing the service you received at our next front desk meeting. I am again sorry that our service came across so rude, thank you for bringing this to my attention. That is not like us at all. Ryan
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Corvallis, OR

Great mattress, outstanding service

Posted Dec 14, 2014
The staff were attentive, friendly and polite. Got a fantastic night's sleep thanks to high end mattress. Everything about the place was casual but elegant. Couldn't ask for a better hotel experience!
Comment from Hotel Management
Dec 16, 2014 by Ryan, Hotel Management
Thank you! Those new mattresses have gotten a ton of love. So glad to hear you had a fantastic nights sleep. Also I love your description of casual but elegant. That is exactly the service we strive to provide. Till next time. Ryan
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Corvallis, OR

Perfect place to view Christmas Ships

Posted Dec 11, 2014
Pros: Location
Location: Near mooring basin, walking path and Riverfront Park. Always something going on on the river - binoculars provided!
Excellent hotel - everyone very friendly. Only very minor criticism is that one needs to be a contortionist to reach the toilet paper dispenser placed far back on the right side in my particular room!
Comment from Hotel Management
Dec 16, 2014 by Ryan, Hotel Management
That darn toilet paper location. I am sorry. It is true, there are a few rooms that have a pretty unique bathroom layout that does not allow for easy access to the toilet paper dispenser. I have racked my brain on how to improve this but I am coming up empty. I am going to revisit this problem and come up with a solution, I promise! Thanks for the 5 star review. Ryan
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2014
Staff great. Awesome location. Parking problematic.
Comment from Hotel Management
Dec 4, 2014 by Ryan, Hotel Management
Sorry to hear you had some trouble with parking. We offer 24 hour valet service in front of the hotel, the next time you come to visit be sure to take advantage of their incredible service. Hope to see you soon. Ryan
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice area to walk or hang out. Not far from Link.

Posted Nov 18, 2014
Nice area. Quiet. Right on river and in waterfront park. Small shops in complex. Wine hour and night cap was a a plus.
Comment from Hotel Management
Nov 21, 2014 by Ryan, Hotel Management
So glad to hear you enjoyed our new night cap program! We figured it would be a huge hit. Who doesn't love a wee dram of scotch in the evening? Or at very least who doesn't love that word "wee dram" Thanks for the review! Ryan
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2014
Very accommodating staff throughout hotel and restaurant, extra comfortable rooms, and intriguing decor. Overall, a great stay!
Comment from Hotel Management
Nov 21, 2014 by Ryan, Hotel Management
We're happy you were happy! I love that you found our decor "intriguing" I do as well. Thanks for the 5 star review! Ryan