Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | Desk, blackout drapes, iron/ironing board, cribs/infant beds

Reviews of Rodeway Inn & Suites Hwy 217 & 26 W

2 out of 5
Rodeway Inn & Suites Hwy 217 & 26 W
10207 SW Park Way, Portland, OR

Reviews

4.4
Rating 10 - Excellent. 2 out of 76 reviews" "
Rating 8 - Good. 6 out of 76 reviews" "
Rating 6 - Okay. 21 out of 76 reviews" "
Rating 4 - Poor. 18 out of 76 reviews" "
Rating 2 - Terrible. 29 out of 76 reviews" "

5.0/10

Cleanliness

5.2/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Checking in and out was super fast and easy. The price was desirable and everything looked clean, but there were certain things that stood out. The hallways smelled strange, but it wasn't noticeable inside the room. The toilet in our bathroom rocked when you sat on it and got up, which was uncomfortable. In all, it served the purpose of providing a place to sleep while visiting family.
Response from Guest Relations Manager on Nov 17, 2016
Dear guest, We regret that you were unhappy with your experience following your visit here in our hotel. Your feedback on the condition of clean is noted, we will do our best to provide you better, more comfortable accommodation on your next visit. Kind regards.

2/10 Terrible

TAMAS, Santa Barbara

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel room should be priced at about 2995 it's severely outdated smells patched holes everywhere if we weren't so tired and have not stopped across the street for food and drink I would've went somewhere else
Response from General Manager on Nov 17, 2016
Dear Tamas, I am sorry you were unhappy with your experience following your visit here in our hotel. We value our guests feedback, I assure you that we are working very closely to further improve our services. I hope you will accord us another opportunity to serve you again and make up for the setback you experienced. We hope to see you again soon. Kind regards.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strip club and smelly!
There is a strip club in the parking lot! Im not even kidding. The floor carpet was sticky, like the whole carpet has never been cleaned. The odor throughout the building of filth, food cooking, and mold was overwhelming. The heater worked (wall unit) but it smelled of mold also. I got there very late at night and had a nonrefundable reservation. If it was possible for me to get even part of my money back and find another place, I would have left immediately.
Response from General Manager on Nov 17, 2016
Dear guest, I regret that you were disappointed with your stay in our hotel back then. Our continuous effort to improve our services is to be able to meet our guests’ expectations. I hope you will accord us another chance to serve you better. Kind regards.

2/10 Terrible

carma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible room
No body at desk after 11pm
Response from General Manager on Nov 17, 2016
Dear Carma, On behalf of our team, I sincerely apologize for the inconvenience you experienced following your visit here in our hotel. I assure you that we are working very closely to further o\improve the services and accommodation so that all of our valued guests will enjoy a more relaxing stay with us. We hope to see you again soon. Kind regards.

2/10 Terrible

Edwin, Portland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old room
Finger nails under the bed
Response from General Manager on Nov 17, 2016
Dear Edwin, I apologize for the discomfort you experienced following your visit here in our hotel. Your feedback will be shared with our team for reference. We welcome candid comment from our guests, It help us identify areas we need to rectify so we can serve our guests better. Kind regards.

10/10 Excellent

Christopher, Fountain Valley, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Rate and Friendly Staff.
Great Short Stay. Super friendly staff. Walking distance to a sports bar and club. A++
Response from General Manager on Nov 17, 2016
Dear Christopher, I am glad that you were comfortable and found our staff hospitable. We appreciate your wonderful rating and kind remarks about your stay here in our hotel. We hope to have the chance to welcome you again in our hotel soon. Kind regards.

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel bugs in the rooms
Horrible bugs in the rooms
Response from General Manager on Nov 17, 2016
Dear Scott, It is very concerning that you experienced a very unlikely and sub par accommodation in our hotel. Please know that we value your business, and your feedback is very important to us. Trust that we are working very closely to be able to meet our guests expectations. Kind regards.

4/10 Poor

Ivin

Disliked: Property conditions & facilities
Response from General Manager on Nov 17, 2016
Dear Ivin, Thank you for staying with us, I regret that you were not pleased with the quality of accommodation we provided you. Please do call our attention on your next visit for your concerns and/or if you need assistance. We will do our best to make your next visit a better experience. Kind regards.

6/10 Okay

Peter, Portland

Liked: Cleanliness, staff & service, room comfort
Friendly Staff!
The hotel doesn't look like much from the outside but what it lacks in appearance is made up by the friendly and attentive staff. Everyone always greeted me with a smile and seemed like they genuinely cared for my well being during my stay especially Barbara. They even took the time to ask me about how my stay was and if everything in my room was alright, and when I mentioned I noticed a slow drain in the sink it was fixed by the time I returned about two hours later.
Response from Guest Relations Manager on Nov 17, 2016
Dear Peter, We appreciate your time in sharing your experience following your visit here at our hotel. Your forthright assessment of our hotel will be used as reference as we continue to strive and earn 5* rating from our guests. Thank you for staying here at our hotel.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place
The place was run down, furniture was broken and or falling apart, the smoke detector was bad and kept beeping, the heater was intermittently inop. they also had poor attitude when asked to fix and customer service. Website said they're pet friendly and their hotel handbook says same thing but they are not pet friendly.

2/10 Terrible

k

Disliked: Cleanliness, property conditions & facilities, room comfort
business travel
This is not a 2 star hotel, is not a nice place. it is old, run down. the first room had a hole in the wall?
Response from Guest Relations Managere on Dec 22, 2016
Hi K, we want to express our deep thanks to you for choosing to stay with us. On the other hand, please accept our apologies for not being able to impress you with our property. We are hoping and looking forward to serve you better next time.

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities, room comfort
cheap and easy
the hotel was close to a course I was in over the wknd. is was a little rough around the edges but fit the need for the location

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tgere were bedbugs, it was filthy, I was really disgusted.

2/10 Terrible

Donald, Eugene

Disliked: Cleanliness, staff & service, property conditions & facilities
Bring your own Bedding!
and it was the worst place I have ever stayed at. I understand Rodeway is a budget motel, but this property is over the edge in both maintenance and operation. Room condition: • Large stain on beadspread • Brown spatter across mirror • Bed light switch broken • Shower arm leak spraying water all over • Micro fridge all iced up and door shelves broken • Burn hole in beadspread • Very sloppy paint job – paint covers outlets and does not continue to wall corners • Lots of patches on walls – very poorly finished (rough) • Several divits, damaged spots in walls • Rusty toilet paper holder • Ball of hair on bathroom floor Property condition: • Strong odor in hallways • Frayed carpets • “free breakfast” comprised of toast and coffee • Loud drilling and banging on wall due to maintenance in next room until 9 pm

2/10 Terrible

Scott, Rupert Idaho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All time low in hotel rental
I'm not really picky about hotels but this was a pretty bad experience. The help was poor the bed hard the room old and looked it. Breakfast which was offered wasn't there and the desk help was rude and unhelpful. I wasn't expecting much and I got a lot less. I would never go back. Not for free.

8/10 Good

TING-YI

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remodeling should be done during the day.
They had people working on the place at night into the morning hour & it keeps me up.

10/10 Excellent

Levon, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
a little odor
We enjoyed our stay the room had an odor so maybe some air freshener would help, other than that no complaints

6/10 Okay

Joel

Disliked: Property conditions & facilities

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend or stay again
The hotel staff was fine, they weren't friendly but they weren't rude either. The room was awful. One of the pillows did not have a pillow case and there was no toilet paper. I felt like they didn't even clean the room from the previous stay. It is also in a sketchy area and sketchy people were staying there. I was nervous and felt pretty unsafe.
Response from Guest Relations Manager on Dec 22, 2016
Your compliments regarding the staff is something we are very thankful for. But please accept our apologies for the dissatisfaction you had with the room and to all other things you mentioned here. We hope to provide an even more higher end accommodation for you next time!

2/10 Terrible

sierra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
a little old,okay clean,a little expensive
The hotel is a little old but it was overall clean, and the price was a little too high. No other complaints.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel next to a strip club.
This hotel was in poor shape! Everything was worn and in need of repair. Needs a major overhaul. I cannot believe it cost us $84.00. I guess I will not do any deep discount mystery bookings again!
Response from Guest Relations Manager on Dec 22, 2016
We are so thankful that you have been one of our guest. But it is frustrating to have fallen short in pleasing you with the hotel. We are hoping to have another chance someday to serve you even more satisfactorily.

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

Disliked: Staff & service

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very old hotel next to strip club
Everything is old and not very well repaired. The hallways stink of cigarettes. The driveway is shared with a really run down looking strip club. The room was supposed to have a microwave and fridge, instead it had a broken fridge and a microwave so small you couldn't fit a plate in it. It reminded me of living in a dorm, except run down and smelly. The nice thing is that it was right next to the interstate (I heard nothing else while sleeping but semi trucks and trains) and so you can escape into the nicer parts of town, which isn't far.
Response from Guest Relations Manager on Dec 22, 2016
Thank you so much for your g description regarding your stay with us. But we are sorry for failing to provide you the best room during your stay. We look forward to providing a truly worth it accommodation on your next stay.

6/10 Okay

Verified traveler

Disliked: Staff & service
It is right next door to a strip club and we found a hair in our bed from private area

4/10 Poor

Christine

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Eh....
The hotel has a strip club in the parking lot, the sink wouldn't drain, the ceiling had holes in it, and the shower knob was broken. They really need to fix some of the maintenance issues. Otherwise, the bed was comfortable, the room was nice, etc.

2/10 Terrible

James, Bend OR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty Run Down Hotel
Very dirty and falling apart. The area surrounding the hotel is trashy. Staff don't seem to care about their guests. I will not stay here a again.
Response from Guest Relations Manager on Dec 22, 2016
It is very heartwarming to know your appreciation of the internet connection. But also, we are very sorry that our staff was not the best kind per your preference. We hope to serve you with even more effort towards quality service someday.

6/10 Okay

Scot, Vancouver, BC

Liked: Cleanliness, staff & service
Affordable but basic, convenient to lightrail
Basic affordable, you get what you pay for. Positives: Affordable, great location if you want to take the MAX lightrail into the city just a 16 min ride, just walk across the freeway to Sunset TC and you save money as opposed to staying in the city. Air conditioning rapidly cooled down the room. Staff was nice. Ice and vending machine available. free Wifi worked. Negatives: TV was small and old with crap remote with sticking buttons. The shower changed temperature on me twice running out of warm water for a few seconds.
Response from Guest Relations Manager on Dec 22, 2016
While our TV and our shower have been checked and are in good working condition this time, we would like to extend our apologies as it was not fully beneficial for you when you stayed with us. We will make sure to have all this ready and neat when you come back.

8/10 Good

thomas, Bend Oregon

Liked: Staff & service
Everything was satisfactory

6/10 Okay

Verified traveler

Ick
It was next to a strip club. It felt like sleeping on layers of cardboard. There were holes in the bathroom. It smelled like smoke. Breakfast was toast. WiFi was impossible. I'm super cheap so I chose here, but I've never ended with one so bad.

4/10 Poor

Ray, Kamloops, BC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and dated, and a bit smelly
If the rate was $30-40/night then it might not be disappointing as you'd be prepared for what you get. And they shouldn't be able to advertise breakfast as its basically one pot of coffee (so hurry before its empty) and a few prepacked danish or stale toast. And don't expect a smile from the front desk :)
Response from Guest Relations Manager on Dec 22, 2016
We always strive to be a source of comfortable, pleasant and enjoyable accommodation for each of our valued guest and we are so sorry to hear such inconvenience you had regarding our breakfast. We would certainly like to improve our service to you next time.

2/10 Terrible

jay, edmonton alberta

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible place
Front staff were rude And gave no information when asked where restaurants were or what number a cab company was. Rooms were bad, ac was broken. Horrible location....Expedia says it's near airport. It cost me 60 dollars to cab to the airport. Nothing is around this place but a strip club next door.
Response from Guest Relations Manager on Dec 22, 2016
Hi Jay, we want to begin with thanks for mentioning the feature you liked about your stay which is the And we won't end without saying sorry for the troublesome feeling you had because the location was not as what you expected. Thank you for staying with us and we aim to serve you better in the future.

4/10 Poor

Mike, Seattle

Disliked: Staff & service, property conditions & facilities
Pleasant enough staff, but...
After prepaying for our two rooms, we were told on several occasions that we needed to pay more. After checking their records, they found that we were paid up, but this happened at least three times during our stay. The most significant problem was than $110 worth of cosmetics (nine separate items!) went mysteriously missing after the room had been cleaned one day. Was it the maid? Was it someone who saw the room open and unattended while the maid did something else for a moment? You can draw your own inferences, as we did, but the items "lost" were a minority of the cosmetics we brought, and someone might have thought that they would not be missed. They were missed, immediately upon our return to the room. The management was informed of the loss but shrugged it off. The goods, of course, were never returned.
Response from Guest Relations Manager on Dec 22, 2016
Thank you for including in your comments the appreciation you have for the location. But we sincerely apologize for taking a portion of satisfaction during your stay. We can only hope that the opportunity to regain your affirmation will come around one day.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
Our room was dirty. Found hair in the bed. Old pictures left in the room drawn by previous guests. The shower was terrible. It went from extremely hot to extremely cold without touching anything. Everything was outdated.

2/10 Terrible

Kelly, Tillamook, OR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frustrated by management's lack of consideration
I booked this room last minute during the snow storm of February 2014. The room we were given was so cold that there was snow inside the windowsill. I felt a cold breeze inside the room. My husband complained to the main desk which was nice and toasty they brushed him off. They stated the heater just needed more time to heat the room. The hallway was warmer than the room. The heater kept blowing cold air and there was moisture dripping off the heater. I went to the office to tell them that the heater was broken and they tried to brush me off as well. Normally I am a very easy going person but that was the last straw I told them of the snow in the room and that the heater had been on for an hour. I asked repeatedly to come to the room to see what I was talking about. Eventually a man followed me to the room as soon as he walked in the room he agreed the room was freezing and switched us to another room. Apparently the only other room was a room with a busted door lock but it was warm.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok
Beds hard. Smells like smoke everywhere. Need better choices for continental breakfast. Only toast, juice, coffee and little packaged danishes.. Not much for price of rooms. Make sure your beds are clean.

6/10 Okay

Trish, BC

Disliked: Property conditions & facilities, room comfort
Close to the hwy!
Close to the hwy. good for a night sleep! And move on.

4/10 Poor

Joe, Portland, OR

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needed place while waiting for new home.
Rooms were not in great shape. Door to unit squeeked, faucet in bathroom was loose and bath did not drain well.

2/10 Terrible

chuck, w

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ever lol. Roomed next to hookers
It was bad from the start when I noticed it was next to the strip club. Not to mention I stayed next to hookers. Should have called one of them over. Not

2/10 Terrible

Damiani, Floripa, SC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It doesn't worth...
I picked this hotel because the price and because the night before I stayed in another Rodeway that was much better. Anyway, this one was very old, very bad aspect. I won't stay there any more.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bright lights
Most impressive was the lighting. I could actually read using the overhead light. That is very unusual for any hotel. TV remote was easy to use. Had both a mini frig and microwave. There were repair issues. Shower curtain attachment need to be fixed. Shower head was installed when only short people lived in the area. Painting was missing over the bed. However the hotel is in an area whose access was made confusing by the expansion of hwy 217. It and the local strip mall feel cut off from easy mainstream access. I didn't get lost though when going out or returning. I will come back to this hotel as the price is excellent.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2weeks
Locked out of room everyday. wifi lock out everyday. No room service had to ask for towels everyday My wife and puppy came to visit 2 days and they tried to charge them for 2 weeks as well. Indian owners horrible. Smell in hall ways

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whren I went in, the room was not ready.
It was not good. Bedsheets were not placed well. Room was not ready although I came 2 hours after standard checkin time.

2/10 Terrible

soccer mom, kirkland, wa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross and outdated
Non-smoking room reeked of smoke. Old TVs with maybe 10 poor quality channels. Strip club in the same parking lot. If you can find another spot, I would recommend looking elsewhere. I won't be staying here again.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stay away
This hotel was the most disgusting ive ever stayed in. The covers had burn holes, pillows were so flat and used. They dont vacuum very well, we found cigarette's under the bed. Its located right next to the freeway and a strip club. We heard cars and people all night. There continental breakfast is pastries and fruit. Not worth the money

6/10 Okay

VanCastro, Surrey BC

Liked: Cleanliness, staff & service
Over 5'10"? Opt for a bath
For the price to location, awesome venue. Staff were friendly and always helpful. Literally the only draw back were the shower heads set at 5'8". I'm not tall at all, 5'10" and the shower was hitting me right in the chest. LOL.