Ratings based on 1,127 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Parker, CO

Excellent Experience

Posted Feb 24, 2015
Pros: Location, Staff, Ambience
Cons: Nothing, it was a great stay
Location: Downtown Portland, Parks, Saturday Farmer's market, numerous restaurants & bars, theatres, waterfront within walking distance.
Firstly, the hotel is in an eclectic area of downtown Portland. It has a lot of old buildings and is walking distance to parks where we enjoyed a Saturday morning stroll and found the year round Portland Farmer's market. Even though the hotel is located about 10 blocks from the water front, the walk is very enjoyable as there are a lot of shops to sightsee on the way down. It is also adjacent to Jake's which has great steaks and seafood. Our first night we arrived late and oops I forgot to call and inform them of our late arrival. I had booked a superior queen and we didn't get it. The room was very clean and comfortable, but it didn't have the view I had paid for. My husband talked to the front desk and we were informed the hotel was sold out for the night, but we would be upgraded the following morning. They were true to their word, we were upgraded at not additional charge to a superior king room with a great view of downtown and the mountains beyond. The staff at the hotel are exceptional. Everything was first class. Would highly recommend it to anyone and am looking forward to staying there again in August.
3 out of 5
Recommended
for Everyone
by A verified traveler

Upscale hotel in downtown.

Posted Jan 30, 2015
Pros: The hotel is very conveniently located along the Portland Streetcar line, with stops right across the street.
Cons: Hotel has no onsite parking. The lobby and the elevators are separated by several steps. This is inconvenient for roller luggage.
When we showed up to check in, the receptionist didn't find our Expedia reservation in their system. We had to wait in the lobby while they tried to find us a room. The room was large and nice but had a horrible view, looking out onto a rooftop. The furniture seems to be crowded toward the back of the room. The pedestal sink in the bathroom had several large cracks, looking like the sink bowl had be broken and glued back together. Didn't quite live up to "Deluxe Room" billing.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oregon

Beds of comfort

Posted Jan 12, 2015
Pros: The staff was great
We stayed in a king size fireplace room of luxury for New Year's Eve. It was a memorable treat. I would recommend it for anytime you want a special or just very deluxe room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2015
I loved staying at this hotel and would recommend it to anyone staying in the downtown Portland area. Would love to come back.
3 out of 5
by A verified traveler

Nice hotel but bar is too loud.

Posted Jan 6, 2015
Very nice hotel but there is an attached bar that blasts music all hours of the night. Walk into the hotel lobby anytime after 10pm on a weekend night and you'll have no issue hearing it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel right in the city. Easy access

Posted Jan 6, 2015
We loved our 3 day stay and could find no fault. Would and will return. Beds are great.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Luis Obispo, CA

First time to Portland

Posted Dec 31, 2014
We really enjoyed our time at the Sentinel. The hotel has a unique historic charm with modern amenities. My wife and I loved the little reading nooks and old murals throughout the hotel. Powells books is just a few blocks away and right next to the hotel is an entire city block of food trucks. Overall we would recommend this hotel to anyone wanting to visit the Portland downtown area.
5 out of 5
Recommended
for Couples
by A verified traveler

Outstanding weekend getaway!

Posted Dec 23, 2014
From the moment we pulled up in the car, the service was excellent during our stay. The staff alone would be worth a second visit- highly professional, polite, and accommodating. The facility is a Beaux-Arts beauty; a grand hotel in the old style. The attached bar, Jack Knife, has an appropriate Portlandia-esque cabin feel and serves a great variety of local beers as well as a well-made Old Fashioned. Jake's serves a solid breakfast with great window seating to enjoy the street scenery. The location is tough to beat as well- central to just about everything in the downtown core. We will return!
5 out of 5
Recommended
for Everyone
by A verified traveler

A classic hotel in downtown Portland

Posted Dec 23, 2014
Pros: They have kept the classic charm and shunned the sleek, cold modernity of the local "boutique" hotels.
Cons: Train the staff better.
The Sentinel used to be the Governor Hotel. It sits over Jakes Grill on 11th and Alder. The rooms and lobby have been remodeled to very good effect. Sadly, the very young staff could use some snappier training. No one was rude, but they need to be more attentive to the customers and less attentive to each other. This includes the valet and front desk staff. The room was lovely. No view but easy to open windows for fresh air and surprisingly spacious for an old hotel. Spotlessly clean - the housekeeping staff should be congratulated. Quiet and comfortable. Wireless access is free (as it should be everywhere). Higher floor might be a little less busy, but I heard no voices or TVs from other rooms. Proximity to Jakes, the Portland Streetcar, Pioneer Square, Macy's, Powells Books and most of downtown is excellent. Hop the streetcar on 10th and Alder to Pearl District and Northwest. You almost don't need a car. And that's good because the fee for parking at the hotel is a whopping $37 a night. And there really aren't any other options if you have a rental car. Thankfully the room rate was very affordable. And other than wishing for a more highly trained staff, I didn't feel I had to give up anything for that affordability. I come to Portland a couple of times a year and definitely will stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin, TX

Comfortable hotel close to everything downtown.

Posted Dec 15, 2014
Great experience. Travel to Portland often for business and to visit, tour and enjoy the surrounding area.