Ratings based on 986 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from kansas city

Wonderful, boutique hotel in downtown Portland.

Posted Jul 22, 2014
Pros: The staff goes out of there way to be helpful, my daughter stayed with me. Every night the staff stored her bike and helped her on her way in the AM.
Location: Down town in a very nice area
Terrific and at a value. The hotel restaurant is outstanding especially yummy breakfast!
3 out of 5
by A verified traveler

Posted Jul 8, 2014
Pros: The furnishings were nice.
Cons: Bigger rooms; or a much lower price for the smaller rooms.
Location: Great location; within walking distance of great restaurants.
The hotel was okay, but a bit disappointing for the cost. The room was nicely furnished, but very small and stuffy. We turned on the air conditioner but it was too loud to sleep with it on.
4 out of 5
for Everyone
by A verified traveler from Vancouver

Nice little hotel. Very charming.

Posted Jul 7, 2014
Charming, and feels like you've stepped back into a different time. Great location. Great service. Loved the live jazz in the lounge in the evenings, and INCREDIBLE afternoon tea service.
5 out of 5
for Everyone
by A verified traveler from Washington

Beautiful hotel centrally located.

Posted Jul 5, 2014
Pros: Everything
Cons: I was just surprised that parking fee was not included.
Location: Very centrally located - near art museum, square, wonderful shops and near tram station.
This hotel exceeded all expectations. I would highly recommend it.
5 out of 5
for Everyone
by A verified traveler from Charleston SC

Outstanding hotel with excellent restaurant

Posted Jun 25, 2014
Outstanding in all respects. All staff met biggest standards of excellence. Food and wine list amazing in restaurant. A hotel that can and should be a destination in itself.
4 out of 5
for Everyone
by A verified traveler from SoCAL

Great location, great staff

Posted Jun 21, 2014
Pros: Staff and location.
Location: Downtown food trucks; Farmers Market; Voodoo donut; Old Chinatown and Lan Su Garden; Powell Bookstore; Very good restaurants.
We enjoyed our stay. The room was very clean and comfortable. It was the perfect location as it was walking distance to great sites, Lan Su Garden, Farmers Market, Voodoo donuts, Powell Bookstore. The staff was very friendly and helpful, from the front desk to the valet parking attendant.
3 out of 5
by A verified traveler

Not worth the high price

Posted Jun 10, 2014
The staff are great. The location is excellent, but the room size and furniture is way below the expectations for such high prices.
5 out of 5
for Everyone
by margaret from wilmington, N.C.


Posted Jun 9, 2014
Pros: We liked everything There was not one negative during our stay
Cons: Nothing needs improved A great customer satisfaction hotel
Location: Excellent location Could walk to a lot of points of interest. Very close to street- car and light- rail stopspeggy
Excellent location-- great rooms --great and helpful employees- special recognition would go to : Front desk - Lorisa, Dan & Cody Doormen-- especially Donte Would return to this hotel again without hesitation One of the best hotels with excellent employees A very customer focused hotel
5 out of 5
for Everyone
by Serenity from Chicago, IL

Great hotel in Downtown Portland

Posted Jun 4, 2014
Pros: The service and the cleanliness of the room.
Location: It's close to shopping, restaurants and food trucks.
We thoroughly enjoyed our stay at the Heathman Hotel. The staff was outstanding and the rooms clean. It was within walking distance to shopping and plenty of restaurants and food trucks. The restaurant in the hotel was excellent as well. The bathroom was a bit small though.
3 out of 5
by Marlon from berkeley, ca

Mediocre hotel in iffy part of town

Posted Jun 2, 2014
With so many great choices in Portland for fun and interesting places the Heathman is simply a tired old staid hotel. Almost all historic details are gone. It is now simply a Hotel chain type hotel. Like a Marriott or Hilton. The service is excellent, the facilities just boring and with no character. If predictable and overpriced is what you want, this is the place. And parking is twice the price of any other hotel!!!