Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
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Reviews of Casual Inca Porto

4 out of 5
Casual Inca Porto
Praça Coronel Pacheco, 52, Porto

Reviews

8.0

Very Good

Rating 10 - Excellent. 159 out of 543 reviews" "
Rating 8 - Good. 244 out of 543 reviews" "
Rating 6 - Okay. 97 out of 543 reviews" "
Rating 4 - Poor. 32 out of 543 reviews" "
Rating 2 - Terrible. 11 out of 543 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how close it was to so many great restaurants and at an affordable price!
Stayed 4 nights in Mar 2024
Response from Armanda Silva on Mar 28, 2024
Dear Darren,Thanks for your visit and for sharing your experience at Casual Inca Porto.We hope to see you again soon.Regards

8/10 Good

Alba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acogedor y cómodo.
Stayed 1 night in Dec 2023
Response from Armanda Silva on Dec 30, 2023
Hola, buens tardes,Muchisimas gracias por su resena. ESperamos vuelva pronto.Feliz Ano 2024Saludos

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well located near a restaurant and everything you need
Stayed 1 night in Nov 2023
Response from Armanda Silva - front office manager on Nov 14, 2023
Dear Jose,Thanks for your visit and for your good review.We hope to see you againRegards

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly hotel
Comfortable, friendly staff, specially Maria the front desk lady. Rooms are quite small, but okay, the lack of any type of hangers for towels at the bathroom was uncomfortable.
Stayed 3 nights in Oct 2023
Response from Arminda Fonte on Oct 20, 2023
Dear Felipe, It was a pleasure to wellcome you at Casual Inca Porto. Thanks for sharing your experience with us. We hope to see you again. Regards

6/10 Okay

Verified traveler

Liked: Staff & service
Ok Hitel
Receptionist was amazing to help
Stayed 1 night in Jul 2023
Response from Arminda Fonte on Jul 28, 2023
Dear Hitel, It was a pleasure to wellcome you at Casual Inca Porto. Thanks for sharing your experience with us. We hope to see you again. Regards

10/10 Excellent

joyce

Stayed 2 nights in Jun 2023
Response from Armanda Silva - Front office manager on Jun 27, 2023
Dear Customer,Thanks for your visii and for sharing your good experience at Casual Inca Porto.We hope to see you again.Regards

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Front desk staff very accommodating. Clean, simple. Very comfortable
Stayed 3 nights in Apr 2023
Response from Arminda Fonte on Apr 28, 2023
Dear Alan Thank you very much for sharing your experience at Casual Inca Porto with us. It was a pleasure to welcome you in our hotel! We hope to be able to welcome you again in the near future. Best regards, Arminda Fonte.

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot for Nightlife.
Great location. All nightlife is walkable. Parking gets difficult on Friday nights but the hotel made it work.
Stayed 1 night in Mar 2023
Response from Armanda Silva - Front office manager on Apr 13, 2023
Hi,Thanks for your visit and for sharing your experience at Casual Inca Porto.We hope to see you again.Regards

10/10 Excellent

Carine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They gave me nice conditioner when we didn’t have any
Stayed 4 nights in Mar 2023
Response from Armanda Silva - Front office manager on Mar 9, 2023
Dear Carine,Thanks for your visit and for sharing your good experience at Casual Inca Porto.We hope to see you againRegards

10/10 Excellent

Guy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff, clean, easy walking distance to the main central attractions. Great buffet breakfast, good modern bathroom. Highly recommended.
Stayed 3 nights in Feb 2023
Response from Armanda Silva - Front office manager on Feb 13, 2023
Dear Guy,Thanks for your visist and for sharing your experience at Casual Inca Porto.We hope to see you soon.Regards

10/10 Excellent

hyungjin

Stayed 2 nights in Dec 2022
Response from Armanda Silva - Front office manager on Dec 17, 2022
Dear Sir,Thanks for your visit and for your nice review.We hope to see you again at Casual Inca Porto.Regards

10/10 Excellent

Schirley

Stayed 1 night in Nov 2022
Response from Armanda Silva - Front office manager on Nov 23, 2022
Dear Schirley,Thanks for your visit and foir sharing your experience at Casual Inca Porto.We hope to see you ahain shortlyRegards

8/10 Good

MICHAL

Stayed 2 nights in Nov 2022

6/10 Okay

Derek

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel rate is very fair, was just dissatisfied with the a/c that did not work well and the presence of ants in the room. Overall it is a good location, staff are friendly and the room was clean except for ants and this was dealt with on the 2nd day. There are good restaurants nearby and walking distance to most Porto attractions.
Stayed 3 nights in Oct 2022
Response from Armanda Silva - Front office manager on Nov 23, 2022
Dear DErek Thank you very much for sharing your experience at Casual Inca Porto with us. It was a pleasure to welcome you in our hotel! We have taken note of your feedback and we are sure it will help us provide a better service. We hope to be able to welcome you again in the near future. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Armanda Silva - Front office manager on Nov 23, 2022
Dear Thank you very much for sharing your experience at Casual Inca Porto with us. It was a pleasure to welcome you in our hotel! We have taken note of your feedback and we are sure it will help us provide a better service. We hope to be able to welcome you again in the near future. Best regards

10/10 Excellent

Otilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent highly recommend
We had a great time. I travelled with my mum and son. The bed was comfortable and big. The hotel was clean, and the service was excellent. Everyone at reception was cheerful, attentive and smiling 😁
Stayed 3 nights in Oct 2022
Response from João Miranda - Front Office on Nov 1, 2022
Dear Otilia,Thank you very much for sharing your experience at Casual Inca Porto with us. It was a pleasure to welcome you in our hotel! We hope to be able to welcome you again in the near future. Best regards,

6/10 Okay

Blaine, Saskatoon

Traveled with partner
Liked: Cleanliness, staff & service
We stayed here because the Casual hotel in Cadiz Spain was amazing. But here, several little things did not work: the light above the bed, the hand held shower mode button, the tv. And the morning we left, the toilet seat fell off. And the bed squeaked every time you moved. Little things granted, but they add up. Liked the location,
Stayed 3 nights in Oct 2022
Response from João Miranda - Front Office on Nov 1, 2022
Dear Blaine,Thank you very much for sharing your experience at Casual Inca Porto with us. It was a pleasure to welcome you in our hotel! We have taken note of your feedback and we are sure it will help us provide a better service. We hope to be able to welcome you again in the near future. Best regards,João Miranda.

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Babak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown activities and restaurants. Clean, quiet , and well maintained hotel.
Stayed 3 nights in Sep 2022
Response from Arminda on Sep 11, 2022
Dear Sir , Thank you very much for sharing your experience at Casual Inca Porto with us. It was a pleasure to welcome you in our hotel! We have taken note of your feedback and we are sure it will help us provide a better service. We hope to be able to welcome you again in the near future. Best regards, Arminda.

8/10 Good

Bradley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022
Response from . on Sep 7, 2022
Dear Bradley , Thank you very much for sharing your experience at Casual Inca Porto with us. It was a pleasure to welcome you in our hotel! We have taken note of your feedback and we are sure it will help us provide a better service. We hope to be able to welcome you again in the near future. Best regards, Arminda.

8/10 Good

Celina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the city centre.
Stayed 3 nights in Jul 2022
Response from Armanda Silva - Front office manager on Aug 20, 2022
Dear Celina,Thanks for your visit and for sharing your good experience at Casual Inca Porto.We hope to see you again.Regards

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice shower!
The bedrooms although small were perfect for what we needed. For a short get away Casual Inca was exactly what we needed. Really nice showers!
Stayed 3 nights in Jul 2022
Response from Arminda on Jul 5, 2022
Dear Amy , Thank you very much for sharing your experience at Casual Inca Porto with us. It was a pleasure to welcome you in our hotel! We have taken note of your feedback and we are sure it will help us provide a better service. We hope to be able to welcome you again in the near future. Best regards, Arminda

10/10 Excellent

Warren, Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well run and has everything in order. The staff are friendly and helpful. The breakfast is delicious with a great variety. I highly recommend this hotel.
Stayed 5 nights in Jun 2022
Response from Arminda on Jun 29, 2022
Dear Warren , Thank you very much for sharing your experience at Casual Inca Porto with us. It was a pleasure to welcome you in our hotel! We have taken note of your feedback and we are sure it will help us provide a better service. We hope to be able to welcome you again in the near future. Best regards, Arminda

10/10 Excellent

Tadeu, Malden

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fui bem atendido. Obrigado
Stayed 1 night in Jun 2022
Response from Armanda Silva - Front office manager on Jun 27, 2022
Bom dia Estimado Tadeu, Muito obrigada pela visita e por ter compartilhado a sua boa experiencia no Casual Inca Hotel. Um abraço

8/10 Good

Frederick

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2022
Response from Arminda on Jun 19, 2022
Dear Frederick , Thank you very much for sharing your experience at Casual Inca Porto with us. It was a pleasure to welcome you in our hotel! We have taken note of your feedback and we are sure it will help us provide a better service. We hope to be able to welcome you again in the near future. Best regards,

10/10 Excellent

ANTHONY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few nights in Porto
Hotel is in a trendy place easy walk to historic center and to river defiantly stay there again
Stayed 2 nights in Apr 2022
Response from Armanda Silva - Front office manager on Apr 30, 2022
Hi Anthony Thanks for your visist and for sharing your good opinion. We hope to see you again at Casual Inca Porto. Regards

8/10 Good

Henrike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicer than expected - lovely bed and sheets, very clean, great stay.
Stayed 3 nights in Apr 2022
Response from Armanda Silva - Front office manager on Apr 27, 2022
Dear Henrike, Thanks for your visit and for you nice review. We hope to see you again at Casual Inca Porto. REgards

10/10 Excellent

Mekaryous

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to bars restaurants the river and friendly staff. Car park close by too.
Stayed 2 nights in Apr 2022

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for the money
Although the room was smaller than expected for 3 persons , it offered modern amenities and was very clean . Twin beds were very comfortable along with pillows. Very well located with nice restaurants.
Stayed 3 nights in Mar 2022
Response from Armanda Silva - Front office manager on Apr 4, 2022
Dear Peter, Thanks for your visit and for sharing your opinion, that help us to improve. We hope to see you again at Casual Inca Porto.

10/10 Excellent

Henk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with stunning view over Porto!
Clean hotel in a quiet neighbourhood! Nice breakfast buffet. Good covid measures!
Stayed 1 night in Sep 2021
Response from Armanda Silva on Oct 22, 2021
Dear Henk, Thanks for your visit and for your nice review that makes us very happy. We hope to see you again ay Casual Inca Hotel. Warm regards

10/10 Excellent

Henk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Armanda Silva on Sep 30, 2021
Dear Henk, Thanks for your visit and for your good review, that makes us very happy. We hope to see you again at Casual Inca Porto. Regards

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2020
Response from Armanda Silva - front office manager on Mar 3, 2020
Dear Guest, We thank you for your preference and for your review. We hope to see you again at Casual Inca Porto Warm regards

8/10 Good

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Armanda Silva on Dec 27, 2019
Dear Chrsitopher, Thanks for staying with us and for your review, that's so important to us. I wish you a Very good 2020, and I hope to see you again in Casual Inca Porto Warm regards

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel
My wife and I stayed 2 nights there and I must say that the hotel is top notch. The staff is very kind, considerate and helpful. We had a standard room and it was really impressive. Very clean room and bathroom. Great breakfast. Well worth the price. Quiet neighborhood. Our room was on the street side and there was no noise. I highly recommend the Casual Inca Porto if you are staying in Porto. This hotel is already in the favorites of my internet browser.
Stayed 2 nights in Dec 2019
Response from Armanda Silva - front office manager on Dec 18, 2019
Dear James, Thanks for you review. This is what it's important to us, very pleased customers. We hope to see you soon. Mery Christmas and a Very Good 2020. Warm regards

8/10 Good

Pete

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, refurbished rooms
I’ve stayed here many times, the staff are outstanding, location good, facilities good. The hotel has changed ownership recently and a renovation programme underway. The rooms are clean, some bathrooms are small but functional.
Stayed 1 night in Sep 2019
Response from Armanda Silva on Sep 18, 2019
Dear Peter Thanks for your review. See you next time in a room with a bigger bathroom

6/10 Okay

Joe

Traveled with group
Liked: Cleanliness, staff & service, room comfort
It was expensive for what you got and noisy in the afternoons with renos. It had a good breakfast and was well located
Stayed 2 nights in Sep 2019
Response from Armanda Silva on Sep 17, 2019
Dear Sir, Thanks for your preference. My apologies for the noise, due to the works in process. We are making better for our customers. Warm regrds

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Armanda Silva on Sep 12, 2019
Boa tarde Obrigada pela sua preferencia. Esperamos poder contar de novo com a sua visita.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Joao Miranda on Sep 3, 2019
Thank you so much for your feedback. We are happy we met your expectations and we hope to welcome you again in the future. Best regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
We didn't like the first night at the hotel because the terrible piping waters noise. When we can change the room the Next day all was much better. We didn't like the carpet over the floor. The staff and the service was very kind and careful.
Stayed 5 nights in Aug 2019
Response from Armanda Silva on Aug 29, 2019
Thanks for your review. Regards

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Things were broken or not functionning in the room, e.g. shower handle was loose and fell off. Sound proofing between rooms is poor. You can hear the TV and the conversation and the guests in the adjacent rooms.
Stayed 2 nights in May 2019
Response from Joao Miranda on Sep 3, 2019
Thank you very much for your feedback. We are sorry to hear that your experience didn't meet your expectations. We are in the process of renovating our rooms and we hope you can visit us in the future so we can redeem ourselfs and offer you a perdect stay with us. Once again thank you for taking the time to help us improve. Best regards,

8/10 Good

lok man norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near sightseeing points
The hotel is under renovation. The staff is efficient
Stayed 3 nights in Aug 2019
Response from Armanda Silva on Aug 13, 2019
Thanks for your kinf words Regards

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not a 3-4 star hotel. My family have travelled extensively and we have stayed at far superior hotels for half the fare. I am of Portuguese decent and am very proud of my heritage, but this hotel stay made me extremely sad and disappointed. Please do not let me discourage anyone from traveling to one of my favorite cities in the world. Just know that there are really great accommodations in Porto, however this one is horrible. Employees were pleasant, but we left this morning without showering because of the condition of the bedroom and bathroom! This should say it all.
Stayed 1 night in Jul 2019
Response from Armanda Silva on Aug 6, 2019
Dear Customer. Our apologies for not fulfill your expectations We'll try to do better in future. Regards

2/10 Terrible

Verified traveler

Stayed 6 nights in Jul 2019
Response from Armanda Silva on Aug 15, 2019
Dear Customer We are very sorry for your disapointment. We'll try our utmost to improve our service. Regards

10/10 Excellent

Verified traveler

Stayed 8 nights in Jul 2019
Response from Armanda Silva on Aug 19, 2019
Dear customer Thansk for your preference Warm regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very good hotel...improvement is on going
The exterior is in process of improvement. Service is very good. Breakfast is the best...excellent!
Stayed 2 nights in Jul 2019
Response from Armanda Silva on Aug 6, 2019
Dear Sir / Madam Thanks for your preference. Your opinion was very much appreciated . warm regards

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Decent location and extremely friendly staff. Check-in was amazing and our room was ready for us when we arrived about 12:00pm.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Room very satisfactory on 1st floor but some traffic noise. Good breakfast Not a lot of restaurant choice close by Porto is hilly. and the walk back to hotel is uphill. Receptionists helpful but not very friendly
Stayed 5 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Low noise. Location. Good breakfast. Parking crossing the street.
Stayed 2 nights in May 2019