Lobby sitting area

Reviews of Hotel Porto Mar

3 out of 5
Hotel Porto Mar
Rua Brito Capelo, nº 169, Matosinhos

Reviews

8.2

Very Good

Rating 10 - Excellent. 68 out of 196 reviews" "
Rating 8 - Good. 85 out of 196 reviews" "
Rating 6 - Okay. 31 out of 196 reviews" "
Rating 4 - Poor. 9 out of 196 reviews" "
Rating 2 - Terrible. 3 out of 196 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem, located in the quaint little beachtown Portinatx. There's a small private beach right next to the hotel, and many scenic viewpoints walking distance. Loved exploring the north of the island! The hotel staff was warm and welcoming :)
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, cleanliness and location were great!
Stayed 1 night in Sep 2023

10/10 Excellent

Anita

Stayed 2 nights in Sep 2023

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to go to Porto center by train
Stayed 2 nights in Jun 2023

8/10 Good

Karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would stay here again!
We enjoyed our brief stay at Hotel Porto Mar. Although the room was a bit small for two people, it was perfectly located. Near the airport, many restaurants and a beautiful stretch of beach. The service was great, bathroom was super clean and the area was very relaxing. We loved that breakfast was included too, very nice touch.
Stayed 1 night in Jun 2023

8/10 Good

VANIA

Traveled with family
Liked: Staff & service
VERY FRIENDLY FRONT OFFICE , RET BELOW THRILLING BUT...

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful. Best bang for your buck. Breakfast buffet more than ample. Easy to get to from train to metro to door

10/10 Excellent

Desiree, Enid

Stayed 1 night in Oct 2022

6/10 Okay

Liz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel wasn't in the most incredible location as it was in a very industrial area (shipping port) but it was close to the airport, it was clean, and the concierge was very friendly.
Stayed 1 night in Sep 2022

10/10 Excellent

George E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good 👍
Stayed 8 nights in Aug 2022

8/10 Good

Dafne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff members, very easy to approach and ask questions or suggestions for places to visit. Great location with so many bakeries and restaurants to choose from. Great find! 😊👍
Stayed 7 nights in Jul 2022

4/10 Poor

catherine, boynton beach

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Don't expect alot when you get in room. The room was so small and there was no dresser place to unpack or place luggage.
Stayed 1 night in Jun 2022

10/10 Excellent

Laura

Stayed 1 night in Jun 2022

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in convenient location.
Stayed 1 night in May 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. The hotel is in a very convenient place as the beach is within a walking distance. I will definitely come back.
Stayed 1 night in Jun 2022

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Porto Mar Hotel Matosinhos
A nice Hotel in Good Location. Hotel main areas have been newly renovated and look very nice, but not the Guest Rooms which were quite small and needed upgrading. The breakfast was very basic and was same food choices every day. The Hotel serve breakfast only but, there are some restaurants closeby within walking distance. There is no on site parking, can pay €10 for 24 hours in a closeby parking Garage or you can find your own parking outside and behind the hotel, with some areas being free of charge and some paid. Parking spots in this area are not always easy to find. All the staff were very nice and helpful. Overall we had a nice stay and it is a Good hotel for a few nights.
Stayed 5 nights in Jan 2022
Response from Equipa Hotel Porto Mar on Mar 9, 2022
Dear Mrs. Louise, Thank you in advance for taking the time to evaluate your stay at our hotel. Your evaluation is very important to us as we improve our service, so we regret the less positive aspects during your stay. We hope to welcome you again soon. With our best regards,

8/10 Good

jose manuel

Liked: Staff & service, room comfort
a l'etage, en travaux, poussiere par tout.
Stayed 1 night in Nov 2021

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Northern Porto Gem
Was a 3 day stay but extended for a Night. The Hotel is magnificent in appearance with the Main Reception, Bar, Reading Room & First Room Floor so alluring & presentable with a lovely retro feel. The Staff on Reception were accessible at all times including very late & Cleaning carried out a thorough tidy when required. Hotel is at the starting point of Matosinhos & a wonderful place to head out from each day.
Stayed 3 nights in Nov 2021

8/10 Good

Andreas

Stayed 3 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Ortal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Sarah

Stayed 1 night in Aug 2021

8/10 Good

Betty, Bristol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel as it was out the city and close to the beach. Hotel currently refurbishing. My room was modern and clean. However noise from current refurb throughout the day until late evening. Which wasn’t stated at the time of booking or on the website currently. Just a sign stuck in the lift to inform you Requested a quiet room away from the lift (as that normally bugs me) given a street facing room with the tram outside which operates until 1am Didn’t really disrupt my sleep, but if you’re a light sleeper avoid front rooms. WiFi wasn’t great but I didn’t get round to complain about it Good location, good metro/tram into Porto, nice new refurb rooms, clean, friendly chatty staff
Stayed 5 nights in Feb 2020

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception Staff were some of the friendliest and most helpful I've come across. One young lady even took the trouble to walk home past my car to check it was parked legally , then phoned me to tell me it was okay.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel stay ever
The room aircon unit broke and left a huge puddle of water any of us could have fell over on by the front door. Instead of giving us a new room we were told to wait for an hour for 3 electricians to turn up, who all stood in our room for an hour with no apologies, room changes or compensation. After an hour of arguing we got given individual rooms with air cons which did not work, and looked like prison cells. Stay away at all costs.
Stayed 1 night in Jul 2019
Response from Hotel Porto Mar on Aug 2, 2019
Good evening, sir. The team at Hotel Porto Mar deeply regrets your experience with us. We would like to clarify some issues. In fact the air conditioner broke in the middle of your stay, but at the same time the problem was notified to our staff, a technician was called to solve. While you waited, you were offered a complimentary drink. Checking the impossibility of solving the problem, the Hotel Porto Mar offered to the guests the exchange of the triple room for three single rooms. The rooms had no modern furnishings, but were three single rooms, with individual bathrooms, one for each previous guest. It was never mentioned that the air conditioners in the new rooms were not working. It has been checked and is working normally. Unfortunately we never know when a device will stop working. All air-conditioning units undergo periodic maintenance at Hotel Porto Mar. We regret that this happened on the day of your stay. Causalities like this always make us want to improve our service. For a next time, we hope your experience will be magnificent. We will do our best to make everything happen perfectly. Thank you very much for your comment.

10/10 Excellent

conceicao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely renovated building , great spot to stay out of town or stay before your flight out of porto , good value for money
Stayed 1 night in Jun 2019

10/10 Excellent

JimmyJam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly and helpful staff. Secure WIFI that was speedy.
Stayed 1 night in Jun 2019

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Town
Went with three friends for the Euro Nations League Finals. The Hotel is conveniently placed for link to Porto and Airport. Within a two minute walk of nearest metro station. Also very well placed for Matosinhos itself with beach and restaurants in easy reach. Staff were helpful and friendly. Would recommend this as an ideal base rather than Porto City itself as you can easily get in and out of the city but have the advantage of a fairly quiet, friendly town and the excellent restaurants and beach. Football was a waste of space
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our room wasn’t anything lik the photo. Very small, bed not comfortable. No room for suitcases etc. Front desk were great, tried very hard to get us on an excursion.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
The lobby and common areas are very nice and modern. But the rooms are a bit dated and the bed is a a bit hard.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Heating did not work. In breakfast bacon and eggs were cold.
Stayed 1 night in Jan 2019
Response from Fábio Martins on Jan 22, 2019
Thank you for your feedback, it's very important to us. We are working to improve our hotel conditions, Kind Regards Fábio Martins

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
This property had some beautiful lounge rooms around the regular rooms. They were decorated beautifully and comfortably. One had a large screen tv and would be like watching a movie in an elegant living room. Another spot, by the beautiful spiral stairway had bookshelves, sofa chairs and a kids table and chairs along with kids’ toys. It would be a great spot to unwind. Their dining room is the most beautiful I’ve been in! Tall ceilings, immaculate, like you’re in s fancy restaurant. There was just about every option of food you’d want for breakfast. We just wish we’d had longer to stay here!
Stayed 1 night in Dec 2018
Response from Fábio Martins on Jan 22, 2019
Thank you for your feedback, it's very important to us. We are working to improve our hotel conditions, Kind Regards Fábio Martins

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
A sewer odour in the bathroom due to antiquated plumbing and it was very noisy on the street side. It also didn’t appear that the towels had been changed prior to our arrival.
Stayed 1 night in Sep 2018

10/10 Excellent

Vanderley Correa

1st time in Portugal
It was a great time
Stayed 1 night in Sep 2018

8/10 Good

Nina, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , close to the beach , friendly staff and very helpfull .
Stayed 2 nights in Aug 2018

10/10 Excellent

Brenda, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night unplanned stay
Our flight from OPO airport was cancelled and we had to stay until the next day. Since we had no plans of staying in this city, we were kind of scared and worried because we haven’t researched the area. Someone at the airport recommended us this place. I’m not going to lie. When we got to the area (Sunday night), it seemed like a ghost town. As soon as we entered the hotel, the concierge was very friendly and pointed us to the room which was very clean. Hotel is super quiet, our room (suite) was very nice and staff is very helpful.
Stayed 1 night in Jun 2018

8/10 Good

Sheena and Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovey Art Deco Hotel
The Porto Mar is a lovely renovated Art Deco Hotel, right on the Metro rote from Porto and close to the Camino trail, which was the purpose of our trip. The staff, though quite thin on the ground are wonderful. very friendly and obliging, even though we arrived a little earlier than planned. The rooms were of a good standard and very clean. Plenty of hot water at good pressure was much appreciated after walking from Porto City. Good breakfast set us up for the walk the next morning.
Stayed 1 night in May 2018

6/10 Okay

Francisco

Liked: Cleanliness, staff & service, room comfort
Not recommended.
The hotel was good for the price, but the town was dead and out of the way. Lots of empty shops and nothing to do within walking distance.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stuff with nice experience
Stayed 1 night in May 2018

8/10 Good

Russell

Liked: Cleanliness
Hotel Porto Mar in February
Pleasant, well located, clean. Just what I required
Stayed 1 night in Feb 2018
Response from Fábio Martins on Mar 1, 2018
Thank you very much for your review following your recent stay with us. Kind regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean hotel. Room was quite small but adequate for a working visit. Breakfast was good value.
Stayed 2 nights in Oct 2017
Response from Fábio Martins on Nov 16, 2017
Thank you for your feedback, it's very important to us. We are working to improve our hotel conditions, Kind Regards Fábio Martins

8/10 Good

IRIS KESSLER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Charm and Elegance
Very friendly and helpful staff, rooms are standard and renovations to hotel didn't bother us and the hotel will be restored to its old charm and elegance. Morning breakfast had a good assortment of hot and cold items.
Stayed 1 night in Sep 2017
Thank you for your feedback, it's very important to us. We are working to improve our hotel conditions, Kind Regards Fábio Martins

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Matosinhos. Friendly staff. Rooms are small and dated but the hotel is having a refurbishment and the new look breakfast room is lovely. Breakfast is OK. All staff are polite and friendly. If travelling by car you can get discounted parking in a garage a few minutes walk away.
Stayed 1 night in Sep 2017
Thank you for your feedback, it's very important to us. We are working to improve our hotel conditions, Kind Regards Fábio Martins

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good old hotel, very close to the beach.
It is a good, old hotel. The room was clean and comfortable. The location is great, very close to the metro stop and to wonderful beaches. It is a good value for money.
Stayed 1 night in Sep 2017
Thank you for your feedback, it's very important to us. We are working to improve our hotel conditions, Kind Regards Fábio Martins

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Really nice hotel, they were undertaking a little modernisation when we visited but this caused us no inconvenience whatsoever. All staff were polite and helpful and provided useful information about the area. Would stay here again on the next trip.
Stayed 1 night in Jul 2017
Thank you for your feedback, it's very important to us. We are working to improve our hotel conditions. King regards Fábio Martins

8/10 Good

ALVARO

Liked: Staff & service, room comfort
ROOM FOR SMOKERS
Very nice room, only regret to turn ON the AC, the room immediately fulfilled with tobacco smell, the AC filter needs to be changed.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheaper option than the downtown hotels
Stayed here for the Porto Marathon which starts and finishes nearby. This hotel was better than I expected for the price. It's in between 2 metro stations so getting into downtown Porto is only a 30 minute ride away and also convenient on metro for the airport. The beaches are 15 minutes walk away. Lots of cafes nearby. Room had an extremely small portable TV but wifi was good. Beds were a bit hard for my liking and if you are a light sleeper be aware the metro trams pass directly outside. Good service, they let me check in early. I would stay here again.