An utterly perfect stay in every possible way. The property itself is not in the City Centre - but that is an advantage in that it is very quiet and peaceful with lots of greenery around - much nicer than staying central with noise.. If you want a proper relaxing break, this is definitely the right hotel. We particularly enjoyed the friendliness and helpfulness of all the staff, in particular the complimentary shuttle service - often we were the only passengers and the drivers always turned up bang on time and in a friendly and cheerful manner which really made our stay feel very special. In addition, we absolutely loved the outdoor pool (which although not heated, was already very pleasantly warm at the start of May!). The pool area is really something very spectacular - swimming whilst seeing the Douro River and boats passing by with jetskis was absolutely wonderful. The breakfast at this hotel is definitely the best hotel breakfast we have ever experienced... and we have stayed in some quite special places over the years. The chefs here are extraordinary - We also stayed for dinner and were blown away by how succulent the octopus was - I have never had such tender, well cooked, delicious octopus in my life! Food 10 out of 10, service 10 out of 10 - and as for the pool, make the most of it and make sure to try the outdoor pool out - the pontoon looking across the river is also very relaxing. We hope to come back - HUGE thanks to EVERYONE for all your hard work!