Ratings based on 67 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby dave from Kent
Posted Dec 2, 2013
for Everyoneby A verified traveler
Nice hotel but far from everythingPosted Dec 1, 2013
Pros: The hotel is very modern and the service was very good
Cons: My room was very hot and I could not get it to cool down. I could open the window but the neighborhood dogs barking and the traffic was too loud.
Location: The hotel is far from everything you want to see. I had to take a nearby metro to get to downtown everyday.
The hotel is very nice. The spa was okay but cost $10 euro a day. I only used it one time as I did not think it was worth the cost and felt it should have been included in the hotel rate. The front desk personnel was very nice and helpful. Their English could have been better but I found this to be an issue all over Portugal. I had dinner at the hotel restaurant one night and the service was great and the risotto with veal was amazing.
for Personal Eventby A verified traveler
Posted Oct 16, 2013 on Hotels.com
The hotel was top notch but it is a distance from the old city where many of the major sites are located
Recommendedby Poshy hippy from UK
Charges for 'extras'Posted Sep 30, 2013 on Hotels.com
The hotel was advertised as 5* but there were extra charges for the spa and tea making facilities. It was a also quite a way from Porto centre but close to the metro.
for Everyoneby Antonio from North Carolina
nice but far from downtownPosted Aug 21, 2013
Pros: neat. modern
Location: Nothing much near by. Great if you do not mind a short subway ride. I would stay there again.
if you are willing to take the subway to go downtown, this is a good place to stay
Recommendedby A verified traveler
Posted Aug 13, 2013 on Hotels.com
for Couplesby Jill from Oxted, UK
Great hotel, just ridiculously expensive barPosted Aug 10, 2013
Everything you'd expect from a Sheraton, with excellent rooms, great lobby area etc. Our only criticism is the price of drinks from the bar - just ridiculously expensive.
for Familiesby A verified traveler
DisapointmentPosted Aug 10, 2013 on Hotels.com
This hotel was basically okay. It is ultra sleek and modern, but I was disappointed. I booked it because the reviews stated the staff was very helpful and friendly and that Internet was free. Both were not true. I felt that the staff was not warm and did not know the information I needed. They stated that there was only one resturant close by and I found several others that were far more reasonable. I kept feeling that all the hotel wanted to do was to make money. Internet was not free in the rooms and ended up being very expensive. Air conditioning turned off in the middle of the night every night. Nice neighborhood. Bu not close to attractions. Do not recommend.
for Getaway With Friendsby Paulo from Boston, USA
beautiful and elegant hotelPosted Aug 8, 2013 on Hotels.com
for Familiesby Rogerio from edmonton canada
beautiful hotelPosted Aug 7, 2013 on Hotels.com
We enjoyed our stay, the rooms were very clean and spacious, very modern.Staff were friendly and very informatitve..the location wasnt ideal but the action is a short taxi ride away...the price for parking, the pool and resturants were expensive, but it was expected..I would stay at the Sheraton Porto again if i was passing by