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Reviews of The Editory Artist Baixa Porto Hotel

5 out of 5
The Editory Artist Baixa Porto Hotel
Rua da Firmeza, 49, Porto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 181 out of 275 reviews" "
Rating 8 - Good. 79 out of 275 reviews" "
Rating 6 - Okay. 14 out of 275 reviews" "
Rating 4 - Poor. 0 out of 275 reviews" "
Rating 2 - Terrible. 1 out of 275 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Kress

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Within walking distance to everything. Very helpful staff. When booking tours, have to go close to the train station to get picked up.
Stayed 4 nights in Mar 2024
Response from The Artist | The Editory Collections on Mar 16, 2024
Dear Kress,Thank you very much for sharing your experience at The Editory Artist. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Leandro Neves

10/10 Excellent

Xochitl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and artsy , the staff is so nice . Welcoming from your arrival as they have the Porto wine on reception , all the staff is just always there to help with anything you may need .
Stayed 2 nights in Sep 2023
Response from The Artist | The Editory Collections on Nov 12, 2023
Dear Xochitl, Thank you very much for sharing your experience at The Editory Artist. It was a pleasure to welcome you to our hotel. We are glad that it met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to exceed our four pillars ""Hospitality, Place, Art, Sustainability"". We are especially happy to hear that our staff made your stay memorable. We will share your kind words with all of them, thank you. We look forward to welcoming you on your next visit to the wonderful city of Porto. Sincerely, Leandro Neves

8/10 Good

clive

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very deceiving entrance, looks like a very average hotel in a quiet back street. But rooms are a very good size, staff very helpful and a good breakfast. A very good boutique hotel & convenient to walk to the historic centre, in a quiet location. What let the hotel down was a very slow check in, had to wait 25minutes, however staff were very polite & very helpful in recommending sites & key places to visit in Porto
Stayed 1 night in Sep 2023
Response from The Artist | The Editory Collections on Sep 14, 2023
Dear Clive,Thank you very much for sharing your experience at The Editory Artist. It was a pleasure to welcome you to our hotel!We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, ""Hospitality, Place, Art, Sustainability"".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to the rest of your stay in the wonderful city of Porto. Yours sincerely,Leandro Neves

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Justin on Sep 4, 2023
Dear Justin,Thank you very much for sharing your experience at The Editory Artist. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.Best regards, Leandro Neves

8/10 Good

ALKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from The Artist | The Editory Collections on May 25, 2023
Dear Jawahir Morarji,Thank you very much for sharing with us your experience at The Editory Artist. It was a pleasure to welcome you!We have taken note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service delivery and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We take this opportunity to inform you that your notes, have our best reception with the aim of improving our performance, thank you.We wish to be able to welcome you again in the near future.Yours sincerely,The Editory Artist team

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful, artsy boutique hotel in Porto! The building was converted from old art school and is full of artworks from previous students! It is stylistic and comfortable, and the rooms are in good size. From the moment you step in, it gives a completely different vibe from chain hotels like Sheraton and Intercontinental, where we stayed in Lisbon. It felt warm, eclectic, and artistic. The staff was top notch, and it is evident that they take service to heart. Christiana, the mid day manager was simply wonderful, as were the concierge and morning manager (can’t recall the gentlemen’s names!).
Stayed 2 nights in Apr 2023
Response from The Artist | The Editory Collections on Apr 19, 2023
Dear Karen,Thank you very much for sharing your experience at The Editory Artist. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, ""Hospitality, Place, Art, Sustainability"".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Leandro Neves

10/10 Excellent

adam, wainscott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel > Staff is fantastic. Freindly and helpful. Nice Restaurant
Stayed 4 nights in Mar 2023
Response from Leandro Neves on Apr 10, 2023
Dear Adam,Thank you very much for sharing your experience at The Editory Artist. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 Excellent

Russell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Leandro Neves on Oct 30, 2022
Dear Russel,Thank you very much for sharing your experience at The Editory Artist. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 Excellent

Roberto

Stayed 1 night in Sep 2022
Response from Cristiana Barbosa on Sep 16, 2022
Dear Roberto,Thank you very much for sharing your experience at The Editory Artist. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Leandro Neves on Apr 10, 2023
Dear Will,Thank you very much for sharing your experience at The Editory Artist. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 Excellent

Dyanne, Brooklyn

Stayed 3 nights in Jun 2022
Response from Leandro Neves on Apr 10, 2023
Dear Dyanne,Thank you very much for sharing your experience at The Editory Artist. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A second stay would be definite on the next visit.
The hospitality was beyond our expectations! The manager and staff were very welcoming and made us feel appreciated. I've traveled for over 20 years and this was my greatest experience.
Stayed 2 nights in Jun 2022
Response from Leandro Neves on Jun 20, 2022
Dear Ronald, Thank you very much for sharing your experience at The Editory Artist, was we spoken to you, it is and it was a pleasure to welcome you to our hotel! We will improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability", that we have fortunately managed to please you with these segments, to return again to our hotel! We hope to hear from you soon and particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you. We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Boutique hotel. Professional,helpful staff. In particular: Christiana, at the front desk. Excellent.I will always stay there.
Stayed 4 nights in May 2022
Response from Leandro Neves on Jun 11, 2022
Dear Virginia, Thank you very much for sharing your experience at The Editory Artist. It was a pleasure to welcome you to our hotel! We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability". We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you. We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so welcoming upon our ( early ) arrival . They offered us nata ( pastry ) and port wine and then opened a map and mapped out all the points to see and eat at throughout the city . Our room was beyond amazing ( lybrary suite) . 2 huge rooms and a large bathroom with shower and tub. We had dinner at the hotel our first night which was a tasting menu and they accommodated my dislike of seafood . We also had breakfast included in our reservation . The hotel is not by the others but an easy walk to everything .
Stayed 3 nights in Feb 2020
Response from Hotel Management on Feb 23, 2020
Dear Guest, Thank you so much for sharing with us your experience at The Artist Porto Hotel & Bistrô. It was a pleasure to have you here! We appreciate your positive comments regarding our hotel. Your feedback is very important for us in order to improve the quality of our services, and it make us proud of our achievments. We look forward to welcoming you back on your next visit to Porto. Best regards, Leandro Neves

8/10 Good

Wendy, Bournemouth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at reception were very friendly, efficient & helpful. Great location, everything was in easy walking distance, would definitely stay again
Stayed 4 nights in Feb 2020
Response from Leandro Neves on Feb 15, 2020
Dear Wendy, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistro. It was a pleasure to welcome you in our hotel! We are particularly happy to know that you enjoyed the hotel and the staff. We look forward to welcoming you back to your next visit to Porto. Best regards,

10/10 Excellent

Bob, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel - The main room and the bathroom both were much more spacious than I had expected. The bed extremely comfortable, water pressure and quality in the bathroom excellent, and no noise from outside or surrounding rooms. The service was fantastic - they went out of their way to make me feel welcome, answer all of my questions, and provide great personalized recommendations with no language barriers whatsoever. Thank you for supporting my wonderful visit! Note that the adjoining restaurant works with the hospitality school next door, so some of their staff are still learning (but very nice!).
Stayed 2 nights in Dec 2019
Response from Leandro Neves on Dec 27, 2019
Dear Bob, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We look forward to welcoming you back on your next visit to Porto. Best regards,

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Leandro Neves on Dec 19, 2019
Dear Elise, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We look forward to welcoming you back on your next visit to Porto. Best regards,

8/10 Good

Adrian, Yorkshire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic customer experience from the hotel staff - you are given a mobile phone linked to the hotel so you can contact them if you are struggling , it links to where you are and gives you info .the hotel is spotless .. we did have a couple of issues around breakfast which I have taken up with the hotel directly . the hotel is approx. 10 minutes away from most of the main parts of Porto and approx. 30 minutes from the River area although ubers are cheap enough
Stayed 4 nights in Dec 2019
Response from Leandro Neves on Dec 18, 2019
Dear Adrian, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We are also very pleased to know that you enjoyed our GuestU phone. We look forward to welcoming you back on your next visit to Porto. Best regards,

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the hotel lobby it says "The art of welcoming " which the Artist Hotel are very good at. On check in I was offered a glass of port wine and a traditional Portuguese custard tart called Nata both very welcome after my journey. The receptionist also spent a lot of time explaining where all the best places to visit were. The hotel was spotlessly clean. It is in a quiet street about 10 minutes walk from main part of town. I was given a large double room even though I was there on my own. The staff were friendly and attentive and keen to help. Breakfast was good with other choices in addition to the continental breakfast. My only negative was on one of the days I returned to the hotel after 9pm wet and hungry but was unable to get any food at the hotel even though the bar was empty and only a handful of people in the restaurant. Porto is a beautiful city well worth a visit.
Stayed 4 nights in Nov 2019
Response from Leandro Neves on Dec 7, 2019
Dear Julie, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with Silvia. We are also very pleased to know that you enjoyed the room. We look forward to welcoming you back on your next visit to Porto. Best regards,

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel bistro and location!
Great hotel bistro and location 5 mins walk to centre but quiet. Bistrô is a MUST for lunch! Helpful and awesome staff u r greeted with a traditional sweet and port from the region. Would definitely go back to this hotel.
Stayed 7 nights in Nov 2019
Response from Leandro Neves on Nov 23, 2019
Dear Diana, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We are very pleased to know that you enjoyed the hotel and the staff was excellent with you. We look forward to welcoming you back on your next visit to Porto. Best regards, Leandro Neves

10/10 Excellent

AM, Reston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service & hospitality from start to finish. The rooms and hotel were pleasantly spacious. Amazing staff!! ... we were always greeted and attended to with a genuine smile.
Stayed 3 nights in Nov 2019
Response from Leandro Neves on Nov 13, 2019
Dear Guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with Silvia. We are also very pleased to know that you enjoyed the room and the hotel. We look forward to welcoming you back on your next visit to Porto. Best regards, Leandro Neves

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2019
Response from Leandro Neves on Nov 13, 2019
Dear Guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We look forward to welcoming you back on your next visit to Porto. Best regards, Leandro Neves

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very comfortable beds and pillows, and large spacious room, great customer from Silvia, greeted us with fantastic information about Porto and a glass of Port... However breakfast confusing and dissapointing
Stayed 5 nights in Nov 2019
Response from Leandro Neves on Nov 8, 2019
Dear Guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with Silvia. We are also very pleased to know that you enjoyed the room and the hotel. We look forward to welcoming you back on your next visit to Porto. Best regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming rooms and beautiful bar and restaurant. Room loveliness, food less so. General service excellent
Stayed 3 nights in Oct 2019
Response from Leandro Neves on Nov 4, 2019
Dear guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We look forward to welcoming you back on your next visit to Porto. Best regards, Leandro Neves

10/10 Excellent

Derek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Ricardo Serdoura on Oct 27, 2019
Dear guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We look forward to welcoming you back on your next visit to Porto. Best regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, location & room size
Front desk staff was very helpful in giving us directions and understanding how the restaurant functioned. The location of the hotel is very close to the downtown area but also quiet. Just be prepared to walk up hills! The rooms are very large by European standards and very comfortable. The bathroom was especially roomy!!
Stayed 2 nights in Oct 2019
Response from Leandro Neves on Oct 20, 2019
Dear Michael, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We are also very pleasure welcoming you in our hotel! We are particularly happy to know that you had a memorable stay and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards,

10/10 Excellent

donna, North Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spent 3 nights here. Very nice hotel run by eager hospitality students. Walking distance to many attractions and public transit. Recommended.
Stayed 3 nights in Oct 2019
Response from Ricardo Serdoura on Oct 17, 2019
Dear Donna, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not have been more welcoming or helpful! They made our quick visit to Porto much better with their advice than would have been the case if we had stayed elsewhere.
Stayed 2 nights in Sep 2019
Response from Leandro Neves on Oct 8, 2019
Dear Guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We look forward to welcoming you back on your next visit to Porto! Best regards,

10/10 Excellent

Ko Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
We love the hotel! Staff are so friendly, room is clean, hotel itself is full of artwork and also the location is on a quiet street which let you escape the business of the town but still easy to get to the tourist attractions. Would recommend this to anyone esp those with an artsy taste !
Stayed 3 nights in Sep 2019
Response from Leandro Neves on Sep 11, 2019
Dear Ko Chin, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We are particularly happy to know that our staff assisted in making your stay a memorable one, and that you enjoyed the room and the location. We look forward to welcoming you back on your next visit to Porto! Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2019
Response from Ricardo Serdoura on Sep 1, 2019
Dear Guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We are particularly happy to know that you enjoyed our Hotel. We look forward to welcoming you back on your next visit to Porto! Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Leandro Neves on Aug 21, 2019
Dear Guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We are particularly happy to know that you enjoyed our Hotel. We look forward to welcoming you back on your next visit to Porto! Best regards,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel.................................................in lovely porto
Stayed 2 nights in Jul 2019
Response from Leandro Neves on Jan 3, 2020
Dear Guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We are particularly happy to know that you enjoyed our Hotel. We look forward to welcoming you back on your next visit to Porto! Best regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good location, and fantastic staff. They were so attentive and friendly - honestly the best service I’ve received at a hotel.
Stayed 3 nights in Jan 2019
Response from Ricardo Serdoura on Aug 4, 2019
Dear Guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards,

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and helpful
Staff is friendly and helpful give us details information for what to see around the city. Font desk was very helpful when we ask about the electric toll payment of our rental car . Good and clean room with nice design.
Stayed 2 nights in Jun 2019
Response from Leandro Neves on Jul 15, 2019
Dear May, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards,

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019
Response from Leandro Neves on Jul 15, 2019
Dear Guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We look forward to welcoming you back on your next visit to Porto. Best regards,

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Porto
Lovely hotel, attentive service, good location, near by but away from the Ribeira. Also love that it’s associated with the School of Tourism.
Stayed 1 night in Jun 2019
Response from Leandro Neves on Jul 15, 2019
Dear Christopher, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hospitality learning hotel and it's great. Super friendly and helpful. This hotel is a little up from a lot of the tourist zone so you have to do some walking but we enjoy that but it's something to keep in mind if you want to be in the middle of everything. A really incredible dinner that can accommodate various dietary restrictions.
Stayed 3 nights in May 2019
Response from Helena Ferreira on Jun 2, 2019
Dear Guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with helpful and friendly staff. We needed to request a few items for the room but it was no trouble at all.
Stayed 2 nights in May 2019
Response from Helena Ferreira on May 21, 2019
Dear Wotif, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards,

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Beautiful place. The rooms were nicely decorated and comfortable. My only complaint was the water spilling out of the shower stall. Amazing dining room and bar.
Stayed 1 night in Apr 2019
Response from Helena Ferreira on May 15, 2019
Dear Jenny, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards,

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Helena Ferreira on May 8, 2019
Dear Janice, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities. We look forward to welcoming you back on your next visit to Porto. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must in Porto
Amazing stay and service. Spacious rooms, excellent breakfast and excellent service.
Stayed 3 nights in Apr 2019
Response from Helena Ferreira on May 8, 2019
Dear Guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities. We look forward to welcoming you back on your next visit to Porto. Best regards,

10/10 Excellent

Verified traveler

Stayed 7 nights in Apr 2019
Response from Cláudia Gonçalves on Apr 29, 2019
Dear Guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities. We look forward to welcoming you back on your next visit to Porto. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Cláudia Gonçalves on Apr 2, 2019
Dear guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We look forward to welcoming you back on your next visit to Porto. Best regards, Cláudia Gonçalves

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great facilities.
Super hotel with welcoming and helpful staff, good size room with clean modern ensuite. Great breakfast, relaxing lounge. Close to metro and city sites.
Stayed 5 nights in Feb 2019
Response from Helena Ferreira on Feb 15, 2019
Dear guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities. We look forward to welcoming you back on your next visit to Porto. Best regards,

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2018
Response from Ricardo Serdoura on Jan 9, 2019
Dear guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We look forward to welcoming you back on your next visit to Porto. Best regards, Ricardo Serdoura

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Ricardo Serdoura on Dec 18, 2018
Dear guest, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities. We look forward to welcoming you back on your next visit to Porto. Best regards, Ricardo Serdoura

10/10 Excellent

Eric

Big room. Helpful and friendly staff. Uphill climb from the city centre to the hotel though. Easier to use the escalators of the nearby shopping centre to shorten the uphill climb.
Stayed 4 nights in Nov 2018
Response from Ricardo Serdoura on Nov 25, 2018
Dear Eric, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards, Ricardo Serdoura

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend, excellent service.
Stayed 4 nights in Nov 2018
Response from Ricardo Serdoura on Nov 25, 2018
Dear Anita, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards, Ricardo Serdoura

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Lovely hotel, close to the centre of Porto. Very stylish, lovely sized rooms. Couldn’t fault it.
Stayed 2 nights in Nov 2018
Response from Ricardo Serdoura on Nov 25, 2018
Dear Benjamin, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! Thank you for your constructive suggestions, which we have taken good note of, as we strive to continuously improve our service and facilities. We look forward to welcoming you back on your next visit to Porto. Best regards, Ricardo Serdoura

10/10 Excellent

Lynne, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It felt very individual,rooms a very good size,breakfast very good & staff were absolutely excellent Only poor thing were that it didn’t have a proper shower
Stayed 4 nights in Sep 2018
Response from Ricardo Serdoura on Oct 17, 2018
Dear Lynne, Thank you so much for sharing with us your experience on The Artist Porto Hotel & Bistrô. It was a pleasure welcoming you in our hotel! We appreciate your feedback, which we have taken good note of, as we strive to continuously improve our facilities and our service. We are particularly happy to know that our staff assisted in making your stay a memorable one and we will ensure to share your feedback with the team. We look forward to welcoming you back on your next visit to Porto. Best regards, Ricardo Serdoura