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Reviews of Albergo Santa Maria

3 out of 5
Albergo Santa Maria
Viale Tito Groppo, 29, Chiavari, GE

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 93 reviews" "
Rating 8 - Good. 41 out of 93 reviews" "
Rating 6 - Okay. 8 out of 93 reviews" "
Rating 4 - Poor. 3 out of 93 reviews" "
Rating 2 - Terrible. 1 out of 93 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sarbast

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jose

Stayed 4 nights in Oct 2023

10/10 Excellent

Kam

Liked: Cleanliness, staff & service
Excellent view and great staff
Stayed 2 nights in Aug 2023

8/10 Good

Marco

Stayed 1 night in Jul 2023

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stopover
An overnight stop on a longer journey. The hotel was good value and had an EV charger which was a great boon. Slightly old fashioned in atmosphere but the room was spacious with a balcony and a sea view. A five minute walk to the centre where there are plenty of restaurants. The receptionist was welcoming and charming.
Stayed 1 night in Jun 2023

8/10 Good

Silvano

Liked: Cleanliness, staff & service
Close to the train station; view onto the sea; easy walk to the promenade; hotel has seen better days, but the staff was helpful and polite
Stayed 2 nights in May 2023

10/10 Excellent

Greta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in May 2023

8/10 Good

Domagoj, Trogir

Business traveler, Traveled with partner
Liked: Cleanliness
Staff is great but the hotel needs an update. Rooms are from last century.
Stayed 1 night in Feb 2023

10/10 Excellent

giorgio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff (reception) , great location to beach & restaurants
Stayed 2 nights in Jul 2022

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mosquitoes bit us, the tilting windows were open on top.
Stayed 2 nights in Jun 2022

10/10 Excellent

Luigi Junior

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOUD freight trains running after 2am Door handle fell off Black mould behind door Bed comfortable Good beach view Fast check in VERY expensive for what was offered
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable hotel across from beach
The owner was very helpful and spoke excellent English. Safe parking lot for 10 euro per night. Great breakfast also.

10/10 Excellent

sheila, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Chiavari
Great hotel, helpful staff, good restaurant . Easy walk to ferry for trip to San fruttuoso and portofino .

8/10 Good

rita, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Sea view hotel.
Friendly, courteous staff, sea views, nice breakfast, nice inexpensive dinner menu. Upper rooms would be better to avoid traffic noise.

8/10 Good

angelo, Mississauga ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santa Maria good , friendly Good value!
Beautiful view, surfers from our balcony, good restaurants nearby. If it rains, no problems...myriads of stores under the "portici" , in the whole city. One can eat, drink. shop in the rain and not get wet!! Portici are terrifick. We got five hotels from you,,, All very good except the 'TEMPORARY HOUSE' in Milan. A terrific city but the apt...... what a dump! Not your fault, but check out the places first!The price was as much as the oters.....

10/10 Excellent

Rodrigo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near The beach
Everything was really nice. Thank you for the great hospitality.

4/10 Poor

Imar, Wales

Liked: Cleanliness, staff & service
Clean but right next to train track
The hotel is clean and up to date, however it's right next to the train tracks and trains roll by all night and there is no double glazing. Internet connection stopped 10 feet either side of reception. Parking was public and charged at 50 cents an hour..... Breakfast was nice and service was excellent in the resturant. Our room was also right next to lift which didn't really help.

8/10 Good

Joseph, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than we expected
We flew into Milan and drove down to Chiavari to relax and get accustomed to the time change. The room and hotel was more than we expected. The street traffic was noisy during the day but quiet at night, we had a balcony and left the doors open all night. The property is convenient to the train station which we used to access Cinque Terre and Portofino. The breakfast buffet was good and the staff very friendly and accommadating. The 5 Euro parking lot was next door, enclosed with key access and well lit. I would highly recommend this hotel.

8/10 Good

Marco

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Kurzaufenthalt
ich war auf der Durchreise und habe das Hotel kurzfristig gebucht. Check-in war schnell, das Personal freundlich. Das Zimmer war auch sehr sauber und bei offenem Fenster hörte man die Wellen rauschen. Einziges Problem war das ich kein Frühstück bekommen habe, obwohl es mir bei Check-in angeboten wurde.
Stayed 1 night in Nov 2023

4/10 Poor

christian

Disliked: Cleanliness, staff & service, room comfort
Desca
j'ai réservé pour 4 nuits pour 2 chambres double je me suis retrouvé dans la chambre au 3 eme étage en coin de l'hôtel dans la chambre qui n'a pas était modernisée, PdJ nul pour 7€ pains grillés et confiture !!! les draps n'ont pas étaient changés de quatre nuits !! on vous demande par affichage de limiter l'utilisation des serviettes ??? le bac à douche 60 X 60 très difficile de prendre une douche il n'y a pas de shampoing le distributeur à savon fait le complet. Très grand lit mais la literie n'est pas confortable. Parking extérieur disponible bref à déconseiller pour plusieurs nuits
Stayed 4 nights in Oct 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt für Hundebesitzer
Das Hotel entsprach unseren Bedürfnissen: sehr hundefreundlich und nah zum Hundestrand. Sehr freundliches Personal!
Stayed 2 nights in Sep 2023

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Fabrizio

Stayed 2 nights in Aug 2023

8/10 Good

Jean-Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil
1er séjour programmé dans cet hôtel. Nous sommes en passage vers l'Umbria. Très bon accueil, facilité de parking sécurisé, personnel très accueillant. Le manque de restaurant sur place est compensé par d'autres dans le quartier.
Stayed 1 night in Aug 2023

10/10 Excellent

Jean-Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De passage ou long séjour, c'est à faire....
Ce séjour est en fait le deuxième. Nous sommes sur la route de retour d'un petit voyage en Umbria. L'hôtel est bien situé pour une petite halte. Il n'y a pas de restaurant sur place mais il y en a assez dans les environs.
Stayed 1 night in Aug 2023

10/10 Excellent

Leny

Stayed 1 night in Aug 2023

10/10 Excellent

Demetrio

Stayed 2 nights in Aug 2023

8/10 Good

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Tutto ok. Non sono molto d’accordo sulla richiesta di un supplemento per una camera vista mare.
Stayed 1 night in Jul 2023

10/10 Excellent

Frédéric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel est très attentionné 👍
Stayed 1 night in Jul 2023

2/10 Terrible

Anders Buch

Stayed 1 night in Jul 2023

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto disponibile e cordiale
Stayed 1 night in Jul 2023

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel sympathique
Stayed 1 night in Jul 2023

10/10 Excellent

Irena

Traveled with partner
Sehr ffeundliches personal, sauber.
Stayed 2 nights in Jul 2023

8/10 Good

Claudette

Stayed 3 nights in Jul 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war ein sehr schöber Aufenthalt. Leider hat man die Züge sehr gut gehört. Bei einem Aufenthalt von 2 Wochen wäre einmal Bettwäsche wechseln gewünscht
Stayed 14 nights in Jun 2023

10/10 Excellent

Simona Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Elyas, Montelimar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très accueillant. Chambre très propre et très spacieuse avec vue sur mer. Parking sécurisé sur place très pratique à un prix abordable. À 25 mn en voiture de Porto fino. Je recommande vivement.
Stayed 1 night in May 2023

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bueno
El hotel está mejor de lo que se ve en las fotos y lo tiene muy bien adecuado, para brindar un espacio agradable buen desayuno continental
Stayed 1 night in Jun 2023

8/10 Good

Michela

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Il personale molto gentile pulizia camera e bagno ok molto disposti nell ascolto dell esigenza del cliente e pronti subito a soddisfare i bisogni di esso...io sono celiaca ed anche per la colazione erano molto premurosi ed organizzati...L unica un po mia delusione è stata vedere le condizioni della camera e del bagno...puliti vero...pero molto molto vecchiotti...con davvero bisogni di intervento di ristrutturazione dalle mura ai sanitari moquette poco spazio in un unico piccolo armadio...peccato perche davvero pensavo meglio...comunque sono stata bene e ringrazio gli operatori che vi lavorano..
Stayed 2 nights in Apr 2023
Response from Samia (Ricevimento) on May 15, 2023
Gentilissima Michela,apprezziamo molto il tempo che si è presa per condividere la Sua esperienza con noi.Riguardo alle problematiche che ha sollevato, stiamo lavorando per trovare una soluzione e soddisfare le aspettative dei nostri Clienti.Grazie da parte di tutti noi!

10/10 Excellent

flavio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo personale
Stayed 1 night in Mar 2023
Response from Samia (Ricevimento) on May 15, 2023
Gentile Fabio,la ringraziamo tanto e ci auguriamo di poterLa rivedere al più presto. Cordialmente

10/10 Excellent

Fabio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

Domenico

Stayed 3 nights in Feb 2023

8/10 Good

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulita e comoda ai trasporti
Stayed 4 nights in Feb 2023

8/10 Good

Fiorella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buona la posizione , gentile il personale.

8/10 Good

filippo

Liked: Cleanliness, staff & service, room comfort
E' un albergo che frequentiamo spesso quando vogliamo passare un piacevole fine settimana a Chiavari.
Stayed 1 night in May 2022

6/10 Okay

Thomas

Traveled with partner
Liked: Cleanliness, staff & service
Das Personal ist sehr freundlich und zuvorkommend. Die Lage ist gut. Ansonsten ist es eine einfache Unterkunft.
Stayed 1 night in Apr 2022