Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by JC from North London

Relaxing location

Posted Mar 31, 2014
Pros: The Central location, excellent reception staff and nice bright surroundings.
Cons: On our last evening we ate in the restaurant but I had finished my main meal and we waited a further 15/20 minutes before my husband's arrived.
Location: Just off the main promenade, and close to shops and small castle. Nice Harbour.
Ideally situated for shops, restaurants, bus and train stations.
5 out of 5
for Everyone
by Carol from N.J.

Beautifully Renovated for Return Stay

Posted Mar 27, 2014
Pros: Lobby, bar, location
I was pleasantly surprised to see that Hotel Europa has been totally renovated in a chic modern decor since my stay 4 years ago. Even though it was the same off season late March dates, the Hotel Europa Design Spa 1877 was now energized with lots of people in the hotel lobby, bar and dining room. The staff was friendly and attentive and the it still has the great location across from the sea and landmark castle. It is an excellent base location for visiting both Portifino to the north and Cinque Terre to the south. Great little restaurant Elite across the street was also worth a return visit.
2 out of 5
by A verified traveler

Dated eecor and dated frosty welcome too

Posted Nov 20, 2013
Pros: The bar.
Cons: The warmth of the service and welcome. Glacial would be my word for it.
Location: Nice location.
Our room on the fourth floor was tired and old fashiones, though clean. Our friends' room on the first floor was modern and nice. The front desk refused to acknowledge that there was any difference between them, even though the decor was clearly from the 90's on the 4th floor. They also claimed to be full when they clearly weren't. All rather bizarre. The bar area and reception were pretty good, though the staff couldn't be desribed as at all friendly. I'd recommend for a short dtay as long as it was on the first floor, but I wouldn't want to base a proper holiday there. All a bit 1998 for my taste.
3 out of 5
for Couples
by Lauren from Canada

Good location but not overly impressed

Posted Aug 16, 2013 on Hotels.com
We recently stayed at Hotel Europa and the location is great! My husband and I were disappointed with the Internet connection (in your room it is non-existent), our room carpet was sticky (not sure if it is from the cleaning agent used or not) and we tried to eat at the hotel restaurant for my husband's birthday and were turned away because they said we didn't have a reservation. Overall, it was an okay hotel but definitely not our favourite during our 16 days travelling the Italian Riviera.
4 out of 5
by niki13 from ni

great location

Posted Aug 10, 2013 on Hotels.com
Loved it !
4 out of 5
for Everyone
by John

Very good location

Posted Aug 7, 2013
Pros: Everything
Cons: Nothing, would stay there again.
Location: Perfect close to all that Rapallo has to offer.
Great location near harbor promenade. Can walk to cable car shopping dining ferries train station.
4 out of 5
for Overnight Stay Before Destination
by Kay from Brighton

Posted Jun 22, 2013 on Hotels.com
Lovely location and staff were excellent.
4 out of 5
for Families
by David from Amsterdam

Great location

Posted Jun 18, 2013 on Hotels.com
Hotel location right in the middle of Rapallo, room and breakfast were fine
5 out of 5
by JoAnn

Posted Sep 25, 2012 on Hotels.com
We had a wonderful stay at this hotel. The staff was fantasic, the location was great and the food at the resturant was great. It could get a little noisy since we were next to the school but all of the other things made up for that.
4 out of 5
by A verified traveler from Glasgow, Scotland

Europa Spa Rapallo

Posted Apr 7, 2012 on Hotels.com
position in Rapallo perfect for all amenities. Refurbished public areas very classy and cool. with pleasing contemporary feel. Only half bedrooms been refurbed so our 4th floor (and 3rd floor) room was old fashioned, dated and in real need of a makeover. Torn dirty wallpaper is poor and such a contrast with the high class furnishings elsewhere in the hotel. My advice is to ask for a 1st/2nd floor room. Service of all staff is excellent and they try very hard. So Europa, just close these floors, do an upgrade and you will have a fab hotel to be proud of!