All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Guest Relations Manager on Oct 23, 2023
Dear Mrs. Rana, thank you very much for sharing with us your excellent Feedback! Hoping to have the opportunity to welcome you back in the nearest future in the Ligurian Riviera, I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
The staff is absolutely incredible and the accommodations are terrific.
Felicia
Stayed 1 night in Oct 2023
Response from Guest Relations Manager on Oct 19, 2023
Dear Mrs. Felicia, thank you very much for sharing with us your amazing Feedback!We are very glad that you appreciated the incredible staff and our accomodations. Hoping to have the opportunity to welcome you back in the nearest future in the Ligurian Riviera, I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
10/10 Excellent
Damian
Oct 6, 2023
Damian
Stayed 1 night in Oct 2023
Response from Guest Relations Manager on Oct 9, 2023
Dear Mr. Damian, Thank you very much for sharing with us your excellent Feedback!Hoping to have the opportunity to welcome you back in the nearest future in the Ligurian Riviera, I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
Response from Guest Relations Manager on Sep 25, 2023
Dear Mrs. Rebecca, Thank you very much for sharing with us your amazing Feedback! We are delighted to read that you appreciated everything from the beginning to the end. Hoping to have the opportunity to welcome you back in the nearest future in the Ligurian Riviera, I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
Response from Guest Relations Manager on Aug 17, 2023
Dear Mr. Roberto, Thank you very much for sharing with us your excellent evaluation! Hoping to have the opportunity to welcome you back in the nearest future in the Ligurian Riviera, I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
Response from Guest Relations Manager on Aug 3, 2023
Dear Mrs. Jacqueline, thank you very much for your wonderful Feedback! We are very glad to read that you loved our property and all the friendly staff. Hoping to have the opportunity to welcome you back in the nearest future at the Grand Hotel Miramare, I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
10/10 Excellent
John
Jul 15, 2023
John
Stayed 1 night in Jul 2023
Response from Guest Relations Manager on Jul 18, 2023
Dear Mr. John, thank you very much for your excellent Feedback!Hoping to have the opportunity to welcome you back in the nearest future in the Ligurian Riviera, I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
Property and staff were first right
Fabulous facility
Fabulous location
Great staff
DAVID
Stayed 2 nights in Jun 2023
Response from Guest Relations Manager on Jun 25, 2023
Dear Mr. David, thank you very much for sharing with us such a wonderful Feedback!We are very glad to read that you loved every single aspect of your stay at the Grand Hotel Miramare. Hoping to have the opportunity to welcome you back in the nearest future in the Ligurian Riviera, I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
Grand old hotel. Exactly what you want in Portofino.
Howard
Stayed 1 night in Jun 2023
Response from Guest Relations Manager on Jun 16, 2023
Dear Mr. Howard, Thank you very much for taking the time to share with us your excellent Feedback! Hoping to have the opportunity to welcome you back in the nearest future in the Ligurian Riviera, I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
10/10 Excellent
Mark
May 15, 2023
Mark
Stayed 2 nights in May 2023
Response from Guest Relations Manager on May 16, 2023
Dear Mr. Mark, thank you very much for your excellent evaluation!Hoping to welcome you back in the nearest future at the Grand Hotel Miramare, I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
Response from Guest Relations Manager on May 10, 2023
Dear Mrs. Paula, Thank you very much for your excellent Feedback !We would be really glad to welcome you back in the nearest future at the Grand Hotl Miramare!Best Regards, Veronica Canestrelli Guest Relations Manager
First class property, outstanding staff, great location in a beautiful city, excellent dining facility.
Natale
Stayed 2 nights in May 2023
Response from Guest Relations Manager on May 5, 2023
Dear Natale, Thank you very much for choosing Grand Hotel Miramare and for sharing your excellent Feedback! We are very glad to read that you appreciated every single aspect of your stay!Hoping to have the opportunity to welcome you back in the nearest future in the Ligurian Riviera I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
Beautiful classic seaside hotel with excellent staff and fantastic food.
Barry
Stayed 3 nights in Apr 2023
Response from Guest Relations Manager on Apr 28, 2023
Dear Barry, thank you very much for taking the time to write your excellent Feedback!Your words are extremely gratifying for all of us.Hoping to have the opportunity to welcome you back in the nearest future in the Ligurian Riviera, I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
Response from Guest Relations Manager on Apr 14, 2023
Dear Mr. James, Thank you very much for your excellent evaluation!Hoping yo welcome you back in the nearest future at the Grand Hotel Miramare, I send you my best personal regards.Veronica Canestrelli Guest Relations Manager
Wonderful property with welcoming and great staff. A fantastic stay that you will not regret. Perfect location
Anthony
Stayed 2 nights in Mar 2023
Response from Guest Relations Manager on Mar 28, 2023
Dear Mr. Anthony, We would like to thank you for sharing such a lovely feedback with us!We are very glad to read that you appreciated our wonderful property with welcoming and great staff. Wishing to welcome you back in the nearest future, I send you my best personal regards. Veronica CanestrelliGuest Relations Manager
We had a fabulous stay! The front staff went above. We had a wonderful dinner reservation made by the front desk and they even arranged a car to take us. The morning of check out a cab was unavailable so they personally took us to the train station. Amazing customer service will definitely be staying here again if we’re back in the area.
Tara
Stayed 1 night in Oct 2022
Response from Guest Relations on Oct 22, 2022
Dear Mrs. Tara, Thank you very much for choosing Grand Hotel Miramare during your recent stay in the Ligurian Riviera and for sharing with us your amazing Feedback. Hoping to have the opportunity to welcome you back in the nearest future I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
Amazing staff. Amazing rooms, Amazing location, amazing food and amazing Smell throughout the hotel!!! Great pool!!
Teresa
Stayed 2 nights in Oct 2022
Response from Guest Relations on Oct 16, 2022
Dear Mrs. Teresa, Thank you very much for choosing Grand Hotel Miramare during your recent stay in the Ligurian Riviera and for sharing with us your Amazing Feedback!We are very glad to read that you appreciated every single aspect of your stay !Hoping to have the opportunity to welcome you back in the nearest future I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
Dear Mr. Timothy, thank you very much for your excellent evaluation!Hoping to have the opportunity to welcome you back in the nearest future at the Grand Hotel Miramare I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
It was a great property. Views were amazing and staff was great. I would go back there without a doubt.
Shawn
Stayed 2 nights in Oct 2022
Response from Guest Relations on Oct 8, 2022
Dear Mr. Shawn, thank you very much for taking the time to share with us your lovely Feeback!We are very glad to read that you appreciated our property overlooking the stunning Gulf of Tigullio and thank you also for your compliment regarding our Staff. Your words are really gratifying for all of us! We looking forward to welcoming you back in the nearest future at the Grand Hotel Miramare to let you experience another great stay with us !Warm Regards, Veronica Canestrelli Guest Relations Manager
The head waiter at the breakfast time was not particularly friendly or welcoming.
Iman
Stayed 2 nights in Sep 2022
Response from Guest Relations on Oct 4, 2022
Dear Mr. Iman, Thank you very much for your Feedback. All your comments, both positive and negative, are extremely important to us in order to provide an excellent service. Hoping to have the opportunity to welcome you back in the nearest future in the Ligurian Riviera I send you best regards.Veronica Canestrelli Guest Relations Manager
Dear Mr. Brian, thank you very much for your excellent evaluation!Hoping to welcome you back in the nearest future at the Grand Hotel Miramare, I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
Loved everything about this hotel except short pool/ beach club hours (0900-1900) and absence of full size mirror in the room
Dina
Stayed 5 nights in Sep 2022
Response from Guest Relations on Sep 22, 2022
Dear Mrs. Dina, Thank you very much for taking the time to write your Feedback which has our best attention. We are very glad that overall you had a lovely stay at the Grand Hotel Miramare!Hoping to have the opportunity to welcome you back in the nearest future in the Ligurian Riviera, I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
Lovely property. Would stay here again without a doubt. Such a wonderful experience. Extremely beautiful !!
Radislav
Stayed 1 night in Sep 2022
Response from Guest Relations on Sep 21, 2022
Dear Mr. Radlslav, Thank you very much for choosing Grand Hotel Miramare and for your excellent Feedback!We are very glad to read that you had a wonderful experience at our property. In the meantime, we look forward to welcoming you back soon for another exceptional experience in this piece of Heaven!With Kind Regards, Veronica Canestrelli Guest Relations Manager
Dear Mr. Qais, Thank you very much for choosing Gran Hotel Miramare and for sharing your Feedback!We are very glad to read that you appreciated your stay in our beautiful property located in in this unique location. Hoping to welcome you back soon in the Ligurian Riviera, I send you my best personal regards. Veronica Canestrelli Guest Relations Manager
10/10 Excellent
Tariq, Jeddah
Traveled with family and small children, Traveled with family
Dear Tariq,
Thank you for choosing Grand Hotel Miramare and for your excellent evaluation!
Hoping to welcome you back soon in the Ligurian Riviera!
Warm Regards,
Veronica Canestrelli
Guest Relations Manager
Excellent and helpful staff. Really enjoyed our stay
Judy M
Stayed 4 nights in Jul 2022
Response from Guest Relation on Jul 26, 2022
Dear Judy M,
thank you for choosing Grand Hotel Miramare during your recent stay in the Ligurian Riviera.
We are extremely glad that you really appreciated your holiday with us as well the excellent and the helpful staff.
Hoping to have the opportunity to welcome you back in the nearest future at the Grand Hotel Miramare, I send you my best personal regards.
Veronica Canestrelli
Guest Relations Manager
Dear Guest,
Thank you very much for your excellent feedback!
We are really glad to read that you appreciated our exclusive location.
Our Team is looking forward to welcoming you back soon for another unforgettable experience in this piece of Heaven!
With Kind Regards,
Veronica Canestrelli
Guest Relations Manager
Our two-day stay at this hotel was a fairy tale experience!
Carina
Stayed 2 nights in Jun 2022
Response from Guest Relation on Jun 9, 2022
Dear Mrs. Carina,
we would like to say thank you for your amazing Feedback!
We are extremely glad to read that your two days stay at the Grand Hotel Miramare was a fairy tale experience!
We look forward to welcoming you at the Grand Hotel Miramare and to sharing with you another magical experience!
With Kind Regards,
Veronica Canestrelli
Guest Relations Manager
We had an amazing three nights at the GHM. The staff were ever so helpful and welcoming the breakfast was divine. The massage at the wellness center with Jessica was heaven. I cannot say enough good things about this Hotel. I will be going back !!❤️
christine
Stayed 3 nights in Apr 2022
Response from Guest Relation on Jun 9, 2022
Dear Mrs. Orbitz,
thank you very much for choosing Grand Hotel Miramare and for your lovely words about all the Staff. It will be my great pleasure to share your compliments also with our Spa therapist Jessica. In the meantime we looking forward to welcoming you back soon for another memorable experience at the Grand Hotel Miramare.
With Kind Regards,
Veronica Canestrelli
Guest Relations Manager
Excellent amazing vacation beautiful luxury hotel definitely will return . Everyone in hotel super accommodating especially Federico made our vacation extra special !!
Traveled with family and small children, Business traveler
Sep 7, 2021
Liked: Staff & service, amenities
Disliked: Cleanliness
Excellent location, fantastic property, unfortunately old rooms and not that clean. I would not reccomend this hotel to someone looking for a real 5 starts hotel. They have a terrific property with an amazing pool and restaurant but they need to remodel the entire hotel inside to bring it up to the 5-starts client's expectations.
Giuliano
Stayed 1 night in Aug 2021
Response from Ivan Parodi on Sep 7, 2021
Dear Giuliano,
thank you to take time to review your stay at the Grand Hotel Miramare.
We are really sorry (and also surprised) that our Rooms didn't meet your expectations. Tha cleanless and the attentions to datails are our must and most of our Guests recognize as a standard 5 stars hotel.
The Hotel is still in renovation program which starded in 2017 and involved the lobby, pool restaurant, The main restaurant and the most rooms. We are planning other interventions to guarantee even more a fantastic experience for all our visitors.
We are sure that on your next stay you will enjoy a superb stay.
We hope to weocome you again in the near future.
With my best regards,
Ivan Parodi
Resident Manager
It was our first time in Santa Margerita. The hotel was one of our favorites. It was our first time there. Great service, greatfood,very accommodating. The location was the best. I go to Italy often absolutely loved the hotel, would definitely stay there again.
Dario
Stayed 3 nights in Aug 2021
Response from Ivan Parodi on Sep 7, 2021
Dear Dario,
thank you to take yor time to review your experience at the Grand Hotel Miramare.
We are really proud to read this positive comment!.
We hope to welcome you again in our corner of paradise for your next visit in Riviera.
With my best regards,
Ivan Parodi
Resident Manager
Best hotel ever stayed in Italy. Highly recommended
Costas
Stayed 2 nights in Jun 2021
Response from Ivan Parodi on Aug 7, 2021
Dear Costas,
Thank you for taking the time to tell about your stay at the Grand Hotel Miramare. We are very pleased you did enjoy your stay with us.
We sincerely look forward to have you again our guest in the near future
Arrivederci!
Great 5 star hotel but be aware they do not have irons because apparently they are too dangerous. You can however get your clothes pressed there for an exhorbitant price, ie 16 euros for a shirt!
Employees are very helpful especially the front desk and employees at the pool. I did feel a bit of an attitude from some servers at breakfast who acted sometimes like you were “putting them out” when you asked for something.
Overall great hotel and worth the money.
Dear Emma,
Thank you for taking the time to write such a great review, it is really important for us.
We hope to have you our Guest again in the near future.
Arrivederci!
With my best regards,
Ivan Parodi
Jr. Resident Manager
Our suite overlooking the beautiful bay was comfortable, elegant and spotless. Service was flawless in all respects and our food and drinks were expertly prepared and delicious. Everything about the Miramare is designed to make guests feel relaxed and special. We will return.
Verified traveler
Stayed 1 night in Sep 2020
Response from Ivan Parodi on Sep 14, 2020
Dear Guest
From your kind review we read with pleasure of your recent stay at the Grand Hotel Miramare.
We are delighted to read that you consider our property "Excellent". We do appreciate you have enjoyed our Suite and you judge the service flawless in all respects.
We wish to thank for sharing your great experience with us and we will be very pleased to have you our guests again in the near future.
Best regards
Ivan Parodi
Jr. Resident Manager
Very nice installation with swimming pool and the beach a few meters away. Service could really be seriously improved...
Verified traveler
Stayed 7 nights in Aug 2020
Response from Ivan Parodi on Sep 1, 2020
Dear Guest,
Thank you for sharing with us your experience at the Grand Hotel Miramare.
We appreciate your positive comments regarding our pool and private beach!
Unfortunately we are unable to find out about your booking due to an anonymous review.
However, we can assure you that our Staff is fully committed to making Guests happy and offering great stay experiences.
We do our best every day to meet the needs of guests. With pleasure we can change the room category on request and based on availability. Furthermore, all of our Managers are flexible to offer a tailored made service.
We hope to be able to welcome You again in the future and regain your trust.
With our best regards
Ivan Parodi
Jr. Resident Manager
Well positioned property adjacent to pebble beach.
Verified traveler
Stayed 1 night in Aug 2020
Response from Ivan Parodi on Aug 15, 2020
Dear Guest,
Thank you for taking the time to write such a great review, it is really important for us.
We were delighted to read that enjoyed your stay.
We hope to welcome you back soon; we look forward to your next visit.
Best regards
Ivan Parodi
Jr. Resident Manager
Beautiful and staff excellent. Great location excellent breakfast included. Quiet and gorgeous
Verified traveler
Stayed 2 nights in Nov 2019
Response from paolo panzeri on Nov 16, 2019
Dear Guest
Thank you for sharing your great experience with us.
We are pleased to learn that, you consider our property a beautiful, gorgeous Hotel; and you have and discovered our staff and buffet breakfast excellent
We look very much forward to your next visit.
Best regards
Paolo Panzeri
Resident Manager
Beautiful Hotel overlooking the Ocean and close to restaurants, shops and local towns. Upgrade your room to ocean view it is beautiful.
Patricia
Stayed 2 nights in Nov 2019
Response from paolo panzeri on Nov 14, 2019
Dear Guest,
Thank you for taking your time in evaluating your stay at the Grand Hotel Miramare and for the high score received.
We look forward to your next visit.
Best regards
Paolo Panzeri - Resident Manager
Excellent property. Beautiful view. Very comfortable stay.
Annie
Stayed 2 nights in Oct 2019
Response from paolo panzeri on Oct 31, 2019
Dear Guest
Thank you for sharing your great experience with us.
We are pleased you fully enjoyed our property and had a very comfortable stay.
We look very much forward to your next visit.
Best regards
Paolo Panzeri
Resident Manager