Ratings based on 32 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Boston
Exceptionally nice, mod hotel,Posted Jul 26, 2014
Super nice hotel. actually nicer than some stuffy 5-star hotels that are just overdone. Very sharp mod design was a refreshing change. Freshly renovated. Top notch staff Paulo was great! Beautiful courtyard oasis. Steps to waterfront but better location unless you like the constant buzz of mopeds along main drag. You will not find better than this place
for Familiesby A verified traveler
Great location, clean hotelPosted Apr 13, 2014 on Hotels.com
Hotel was modern and clean and room was nice.
Recommendedby Mima from Santo Domingo
Wonderful!Posted Mar 19, 2014 on Hotels.com
everything was just perfect, one block from the train station, the staff were extremely nice and helpful, the breakfast very good and many things to choose from. One block from the sea. Room good size, very clean and modern. everything was perfect!
for Everyoneby Sharon from San Jose California
Very nice modern property in the perfect location!Posted Feb 28, 2014
Cons: The only improvement I can think of is the mattresses are hard but I think that is standard in Italy. Every place we stayed at the beds were hard.
Location: Location was perfect. You can rent bicycles and sightsee, Portofino and Comoglie are fun places to visit, sailing and scuba activities or beach it.
From the moment we arrived the staff at The Palace had a warm greeting and were extremely accommodating. A party of 5 we rented the two bedroom apartment which was picture perfect and provided all the comforts one requires. The décor was modern and tastefully done with a small kitchen which was fully equipped. Both bedrooms were roomy and comfortable and had flat screen televisions. Bathrooms were very clean which is a top priority for me. After traveling throughout Italy for thee past 8 days and staying at some pretty bad places this property was a great treat for all of us. The location is in walking distance to everything, the beach, train station which is a short 5-10 minute walk, bus stop 5 minutes and plenty of restaurants to choose from as well as shopping. The breakfast was also very good with a variety of cereals, pastries, meats, cheeses, juices, etc. I loved the fact that the hotel manager greeted everyone with a big warm smile. During my trip my bag was stolen with my passport in it, when I needed to print documents to apply for an emergency passport the manager was kind enough to let me use his office computer and printer. I loved this property and would highly recommend it! This is just an fyi if you book the apartment note that it is a block away from the hotel.
for Familiesby Michele from Laguna Beach, CA
Outstanding Italian design and hospitalityPosted Feb 27, 2014 on Hotels.com
From the minute we walked into the dark marble lobby with ultra modern Italian design we knew we were in for something special. This is a 3 minute walk down the hill from the train station (DON'T get a cab - he charged us 20 euros to go 300 yards!). The front desk staff to a person was unbelievably helpful and went out of their way at every turn. The room is very large by European standards with desk, table and chairs and 2 closets. Bathroom was very clean (all in black granite/marble) and quite spacious with a wonderful shower. The bed is a little on the hard side but I'd rather have that than too soft - lots of pillows and great sheets. The breakfast is fantastic - fruit, veggies, fabulous breads and croissants, eggs, meats. We never ate lunch because breakfast was so filling. The staff made reservations and recommendations for restaurants so we were totally taken care of. Santa Margarita is a gem of a town and a great place to stay to see Cinque Terre (although why you would want to is beyond me). We walked the 3 miles into Portofino for the best day ever and did Comiglia another day - 1 stop by train. Lots to see in Santa Margarita and we highly recommend both this hotel and the city. We would definitely stay there again.
for Everyoneby A verified traveler from nj
PhenominalPosted Feb 22, 2014
Fantastic staff!!! Great location. Super ckean. Very modern. Loved and returning soon!!!!
for Everyoneby Tracy from NYC
Great location and excellent, accommodating staff.Posted Feb 3, 2014
Great location - close to all shops and even a cinema. Excellent staff (very knowledgeable about the town, accommodating to specific requests, helpful with directions, and simply seemed happy to be there). Beautiful hotel with great steam room and sauna, and lovely modern breakfast room (limited in breakfast during slow season: pastries, Kellogg's cereal, toast - no oatmeal or wholesome natural foods). Great cappuccinos and awesome tea selection however. Interior design isn't as much of a 'European' vibe, as it is very modern - black & white and new age, so if you're looking for a more traditional Italian feeling hotel, this might not be for you (photos show it perfectly though - caters more towards those of who love newer, brighter, cleaner, more modern North American hotels.) Staff speaks english very well and many other dialects. Rooms kept very clean each day and linens always stocked in bathroom. Overall amazing hotel - extremely impressed with worth for price.
for Business Travelersby Jim from Miami
Great SpotPosted Dec 18, 2013 on Hotels.com
We went to a few cities on our tour of Italy and Santa Margarita being of of our favs! This hotel is great and up to date with all the newest technology. I will come back to stay again! Cheers
Recommendedby Amy from California
Great LOCATION, Amazing hotel, Great StaffPosted Oct 16, 2013 on Hotels.com
Five star service, 5 star location, 5 star room!! Nothing else needs to be said but stay here, you will get a five star hotel at a 4 star price!! Worth every last cent and believe my I am probably the toughest hotel rater (hotel snob) out there!!
for Everyoneby Maurice from Perth, Australia
Great hotel in great location.Posted Oct 13, 2013
Our 3 night stay at the Santa Margherita Palace was most enjoyable. The room was modern, very comfortable and clean and we enjoyed the quiet location close to town. Staff were friendly and helpful.