Ratings based on 995 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
95% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Posted Jul 26, 2015
Pros: the easiness to talk to the staff...the clean room....microwave and fridge in the room
Cons: The breakfast was limited, could probably make that a little more substantial.
Location: Portsmouth NH....we stayed there because we were going to the Nascar race. there is also shopping nearby in Kittery ME.
we will definitely stay here again...very nice staff....room was clean and offered the amenities we were looking for. Did not know that we could use the pool at the Holiday Inn but we will take advantage of that next time.
3 out of 5
Recommended
for Everyone
by A verified traveler from Concord, NH

perfect location

Posted Jul 25, 2015
Pros: convenience to variety of locations
Cons: The rooms need a new mattress & grab bars in bathtub to prevent falls.
Location: Convenient to the beaches, shopping, entertainment, restaurants and highways
The management was accommodating when I arrived two hours earlier than their usual arrival time. I was given a room and could begin my vacation. Breakfast area is very small and simple choices were offered. Hot breakfast wes not available.
3 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to highway, quiet, inexpensive.

Posted Jul 23, 2015
Family of 4 stayed on our way north. Convenient and simple. Clean. Comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler from Portsmouth,NH

Stopover night

Posted Jul 23, 2015
Conveniently just off the interstate. Friendly and helpful staff. Room was nice and cool after a very hot day. One of the few motels left with smoking rooms. Elevator, breakfast room, 24hr coffee,free newspaper.
2 out of 5
by A verified traveler

Posted Jul 23, 2015
There was mold in the bathroom, a very unpleasant odor when we first walked in the room and contrary to what was announced, there was no breakfast offered the first morning and a very limited breakfast the other morning.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff

Posted Jul 6, 2015
The staff was friendly and helpful, the room was very comfortable and clean plus there was a fridge and microwave in the room! Close to downtown. Really got my money's worth
2 out of 5
by A verified traveler from Canada

It was okay, but nothing extra.

Posted Jul 2, 2015
Pros: Nothing
Cons: Staff attitude
We had booked 2 rooms, but they didn't have them on the same floor & when we queried it, it was an effort for the desk clerk to try to accommodate it. Attitude was "deal with it". All I can say is glad the 2nd room didn't have children booked in it or else I would've been really peeved.
1 out of 5
by A verified traveler

Gross

Posted Jun 28, 2015
The room was disgusting. Unvacumned and filthy. Mused toilet paper roll.
2 out of 5
by A verified traveler from canada

Needs refurbishing. Overpriced.

Posted Jun 28, 2015
Pros: In city we wanted. Breakfast was satisfactory.
Cons: Needs new bedding. Needs new flooring. Lighting in hallways could be Improved. Bathtub drain needs fixing.
Location: Next to highway. Very noisy. Close to Kittery so good shopping.
Spent one night at this hotel. Overall appearance is one which needs cleaning and refurbishing. Sheets and blankets were old and stained and threadbare. Carpets were dirty. Did not get much sleep due to noise from highway which was very close and from adjacent rooms. difficult to relax in bed which seemed dingy. Price is far too high for what you get.
2 out of 5
by A verified traveler

Posted Jun 25, 2015
My experience was disappointing. When I arrived at the hotel the lobby smelled like smoked. Then I realized the people standing in fron of the hotel smoking were the employees. The beds/pillows were hard and uncomfortable. The rooms did not provide the usual amenaties such as travel size products. It was nice to have a refrigerator and microwave though. The breakfast was basic continental, but the seating was very tight and limited.