Indoor pool

Reviews of Hampton Inn Portsmouth Central

2.5 out of 5
Hampton Inn Portsmouth Central
99 Durgin Ln, Portsmouth, NH

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1002 reviews" "
Rating 8 - Good. 289 out of 1002 reviews" "
Rating 6 - Okay. 83 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sivika

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and hotel! Stay here every time I come and am always satisfied!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Michaela,We know how important consistency is for our repeat guests, so we are thrilled that we met your expectations for yet another excellent stay. Thank you for acknowledging our team and our hotel. We look forward to your return to Hampton Inn Portsmouth Central and the privilege of serving you again! Safe travels!Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Gary

Traveled with family and small children
Liked: Cleanliness, staff & service
Staff was great.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Gary,Thank you for staying with us and for the review of Hampton Inn Portsmouth Central. Your satisfaction is a reflection of the spirit of hospitality that our staff strives to provide each of our guests. We hope you will return soon for another enjoyable stay.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Gary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Gary,Thank you for your review of Hampton Inn Portsmouth Central and for letting us know you enjoyed your stay. We are privileged to have such a motivated staff, so it is no surprise to read about your front desk experience. We greatly appreciate the rave feedback and look forward to welcoming you back soon.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Russell,Thank you for the perfect rating! We are delighted you had a great time at Hampton Inn Portsmouth Central and we look forward to making your next stay a great one once again.Sincerely,Greg Girtatos,General Manager

8/10 Good

Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay. Friendly staff, good location, nice breakfast and a comfortable room made our decision to use this venue well worth it!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 13, 2024
Dear Louis,We appreciate you taking the time to share your four-star review regarding your recent visit to Hampton Inn Portsmouth Central. It is great to know you enjoyed your stay and liked your room, our location, staff, and breakfast. We hope to welcome you again soon.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Donna

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was well kept, clean. Staff were excellent.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 12, 2024
Dear Donna,Thank you for staying with us at Hampton Inn Portsmouth Central. Your feedback regarding our hotel and staff made our day! Your satisfaction is a reflection of the spirit of hospitality that our staff strives to provide each of our guests. Thank you once again for your five-star review and we hope you will return soon for another enjoyable stay.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Good breakfast in morning before our flight. Comfortable room.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Susan,We enjoyed reading your fantastic review of the Hampton Inn Portsmouth Central! We are thrilled our friendly staff, breakfast, and also your comfortable room impressed you. We hope to be your preferred hotel every time you visit this area. Safe travels!Sincerely,Greg Girtatos,General Manager

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was good. No real issues. I would, however, because it is a pet friendly hotel, ask patrons if they have an allergy to pets. They should have non pet used rooms available for them.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 8, 2024
Dear William,We appreciate you taking the time to leave your four-star review for your recent visit to Hampton Inn Portsmouth Central. It is great to know you enjoyed your stay and liked our property. As far as non-pet rooms are concerned, we do a thorough cleaning of all our rooms after every guest has checked out to ensure that they are clean and ready for the next occupant. Also, we do try to separate pet-friendly rooms and also check with guests regarding any allergy concerns to provide accommodations accordingly. However, we appreciate your concern and we will make a note of it. We hope to welcome you again soon.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and staff was friendly.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 6, 2024
Dear Christie,Thank you for the five-star review! We are delighted to have exceeded your expectations with our clean accommodations and friendly staff. We enjoyed having you as our guest, and we hope to see you again at Hampton Inn Portsmouth Central.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Jason, Thank you for the excellent rating! We are thrilled we met your expectations for a fantastic stay at Hampton Inn Portsmouth Central and it will be our pleasure to host you again.Sincerely, Greg Girtatos, General Manager

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique. Stayed here last year. Complimentary breakfast was great, with many hot and cold choices.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Doug,Thank you for your patronage and the review. We are glad we met your expectations with our breakfast. We enjoyed having you as our guest, and we hope to see you again at Hampton Inn Portsmouth Central.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Thank you for the five-star rating, Dorothy! It was a pleasure to have you as our guest and we hope to welcome you back to Hampton Inn Portsmouth Central again soon.Sincerely,Greg Girtatos,General Manager

2/10 Terrible

Ashley

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
It was a great stay.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 31, 2024
Dear Ashley, Thank you for your positive feedback. While we are delighted you had a great stay with us, it seems you have rated us incorrectly. It was a pleasure to host you and we hope to see you again soon. Happy Easter.Sincerely,Greg Girtatos,General Manager

6/10 Okay

Dale

Traveled with partner
Liked: Cleanliness, staff & service
This hotel had all the features but was just adequate in all areas. It was fairly priced--i.e., low.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 31, 2024
Dear Dale, Thank you for choosing our hotel and for sharing your rating. We are glad you had an overall good stay, and we also appreciate you mentioning what an excellent value we offer to our guests. We look forward to welcoming you back for a perfect experience next time. Wishing you a very happy Easter.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Marsha

Friendly, clean, comfortable!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 31, 2024
Thank you for the five-star rating, Marsha! It was a pleasure to have you as our guest. We are delighted to know that you liked our friendly team and clean accommodations. We hope to welcome you back to Hampton Inn Portsmouth Central again soon. Have a blessed Easter!Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 31, 2024
Dear Tammy,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Hampton Inn Portsmouth Central. Happy Easter to you and your family!Sincerely,Greg Girtatos,General Manager

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the most appealing location, but easy to get to downtown and pretty quiet considering location.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 29, 2024
Dear Timothy,Thank you for taking a moment to share your experience. All of us at Hampton Inn Portsmouth Central are glad you had a good time at our hotel and also liked our location. We invite you to stay with us again when you visit the area.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

michael john

Traveled with partner
Liked: Cleanliness, staff & service, amenities
chair and sofa in room very uncomfortable
Stayed 5 nights in Mar 2024
Response from General Manager on Mar 29, 2024
Dear Michael,Thank you for your review and the five-star rating! We are delighted to have exceeded your expectations. Your comments about the chair and sofa have been noted and we will share them with the appropriate individuals to see what changes we can make. We hope to see you again at Hampton Inn Portsmouth Central. Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 30, 2024
Dear Hailey,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Hampton Inn Portsmouth Central.Sincerely,Greg Girtatos,General Manager

8/10 Good

Andrew

Stayed 1 night in Mar 2024
Response from General Manager on Apr 13, 2024
Dear Andrew,Thank you for taking a moment to rate your experience. All of us at Hampton Inn Portsmouth Central are thrilled you had a good time at our hotel, and we invite you to stay with us again when you visit the area.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for a group getaway to Portsmouth. The hotel was clean and a quick 8 minute Uber to downtown. The coffee was always fresh and the cookies were delicious!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 24, 2024
Dear Julie,Thank you for the five-star review of Hampton Inn Portsmouth Central. We are delighted to read about your stay, and how much you enjoyed our clean property and the coffee and cookies we offer. We hope this great experience will bring you back to stay with us again soon.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very pleasant to deal with
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Barbara,Thank you for evaluating your stay at Hampton Inn Portsmouth Central. Our front desk works very hard to provide a welcoming experience for all our guests, so we appreciate your recognition of their efforts. We will share your kind remarks with them. It was a pleasure to be of service, and we look forward to your next visit.Sincerely,Greg Girtatos,General Manager

8/10 Good

Charles

Traveled with family
Liked: Cleanliness
Its a nice place
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Charles,Thank you for rating your stay at Hampton Inn Portsmouth Central. While we are pleased you enjoyed your time with us, we will work even harder to earn that 5th star from you. Thank you once again, and we hope you have a great day!Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Zachary

Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Zachary,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Hampton Inn Portsmouth Central.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person when I checked in on Monday, March 4, 2024 was absolutely superb. She had a lot going on between technical issues with her login as well as customers. She handled it all with superior Grace and was a pleasure. She should definitely be given some kind of recognition!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 8, 2024
Dear Stefanie,We appreciate the excellent review and are pleased to know that our dedicated front desk staff at Hampton Inn Portsmouth Central impressed you. Our team takes pride in delivering excellent service, and it brightens our day to receive your appreciation for their efforts. We value you as a guest and hope that you will choose to stay with us whenever your travels bring you this way.Sincerely,Greg Girtatos,General Manager

8/10 Good

Michael

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, affordable hotel. Staff was accommodating and the area inside the hotel was clean. We loved that it was a pet friendly hotel and their pet Code of Conduct was very reasonable. However, that's where my one issue was with the hotel stems from. One of the conditions is that pet owners (understandably) pick up their pet's droppings. When walking my dog outside, I notice many mounds of doggie donuts not picked up. And these weren't tiny-sized pooplets, these were pretty good-sized piles, easily seen from 12 feet away. I know it's on the pet owner to "police your brass," but the hotel should have custodial staff go out and collect the excess fertilizer on the grounds surrounding the building. Again, not a big deal but it would be a much bigger deal if a guest stepped in one of the landmines left by Spot and Lassie. Overall, a very good experience. I recommend staying here.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 2, 2024
Dear Michael,Thank you for sharing your experience of Hampton Inn Portsmouth Central, and for recommending us to future travelers. It is our pleasure to know you had a good stay and that our hotel and staff exceeded your expectations. Also, we are glad you appreciated our pet-friendly atmosphere and we have taken note of your suggestions regarding cleaning the outside area after the dog walk; this will be addressed to avoid any such situations in the future. We look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Taylor

Stayed 1 night in Feb 2024
Response from General Manager on Mar 21, 2024
Dear Taylor, Thank you for the generous rating of Hampton Inn Portsmouth Central. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us.Sincerely, Greg Girtatos, General Manager

10/10 Excellent

Michelle

Liked: Amenities
-
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Dear Michelle,Thank you for the generous rating of Hampton Inn Portsmouth Central. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Dear Charlene,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Hampton Inn Portsmouth Central.Sincerely,Greg Girtatos,General Manager

6/10 Okay

Emily

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Area around the property has some homelessness. Property was clean looking upon arriving in the lobby. Front desk agent was average. There was a lack of towels in the pool area in the middle of the afternoon. The room was a decent size. The room its self was found to be fairly clean. The bathroom had lots of hair in tub. We went in the breakfast area in the morning. The food offerings were decent, but the breakfast area and lobby where so hot that is was making us sick. I feel the property could work on improving cleanliness.
Stayed 1 night in Feb 2024
Response from Front Office Manager Alessandra on Feb 21, 2024
Thank you for taking the time to tell us about your stay. I am glad to see that you enjoyed our breakfast and the room. I appreciate you letting me know about the tub and will address this with our housekeeping staff. We are always looking to improve our guest's experience.

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Staff very friendly & welcoming.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Cheryl,Thank you for your five-star review! It is a pleasure to know that we exceeded your expectations with our clean property and friendly staff. We look forward to hosting you again at Hampton Inn Portsmouth Central, and we hope that will be soon!Sincerely,Greg Girtatos,General Manager

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pool was nice, room clean but fitted sheet didn’t fit
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Karen,It is wonderful to know you had an enjoyable stay at Hampton Inn Portsmouth Central and you liked our poor and your room. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely,Greg GirtatosGeneral Manager

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was seamless and they were able to chang us to adjoining rooms! Thank you
Stayed 1 night in Feb 2024
Response from General Manager on Mar 2, 2024
Dear Amy,Thank you so much for sharing your feedback after your time with us here at Hampton Inn Portsmouth Central. Our front desk works very hard to provide a welcoming experience for all our guests, so we appreciate your recognition of their efforts in providing you with adjoining rooms. Thank you for your five-star rating and we look forward to your next visit.Sincerely, Greg Girtatos,General Manager

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2024
Response from General Manager on Mar 21, 2024
Thank you for your outstanding rating, Elizabeth! It is a pleasure to know that we exceeded your expectations. We look forward to hosting you again at Hampton Inn Portsmouth Central, and we hope that will be soon!Sincerely, Greg Girtatos, General Manager

10/10 Excellent

Noellen

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Room and entire hotel was immaculate. Breakfast was delicious. All stores next to hotel were closed. No restaurants close by. Walked about 8 min to Job Lot and trash, nips were all over the area. It was dirty but not the hotels property.
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 17, 2024
Dear Noellen,Thank you for your fantastic review of the Hampton Inn Portsmouth Central! We are thrilled that our friendly staff, clean and comfortable rooms, and breakfast impressed you. We hope to be your preferred hotel every time you visit this area.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean!
Stayed 1 night in Feb 2024
Response from General Manager on Feb 16, 2024
Dear Marsha,At Hampton Inn Portsmouth Central, we endeavor to provide every guest with an amazing experience, and we are delighted to hear that you loved our clean accommodations. We hope you will return soon for another enjoyable stay.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Room and hotel are clean and comfortable
Stayed 1 night in Feb 2024
Response from General Manager on Feb 10, 2024
Dear Anthony,Thank you for the generous rating of Hampton Inn Portsmouth Central. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations with our clean accommodations. We hope you are already planning your next stay with us.Sincerely,Greg Girtatos,General Manager

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 6, 2024
Thank you for the kind rating, Brian! We are glad you had a good time at Hampton Inn Portsmouth Central and we look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely,Greg Girtatos,General Manager

8/10 Good

Amarilis

Liked: Staff & service
Stayed 3 nights in Dec 2023
Response from General Manager on Feb 3, 2024
Dear Amarilis, Thank you for rating your stay at Hampton Inn Portsmouth Central. While we are pleased you enjoyed your time with us, we will work even harder to earn that 5th star from you. Thank you once again, and we hope you have a great day!Sincerely,Greg Girtatos,General Manager

2/10 Terrible

Casey

Disliked: Cleanliness, staff & service
We have stayed at this hotel before and it was pleasant. However this most recent stay was less than stellar. The room had chipped furniture and the bed was so creaky and broken and there was a cigarette burn through the sheets. We brought our dog and last time we were not charged a pet fee and the woman at the front desk explained we should have had it so I signed. The inconsistency is unfair. Also- the woman at the front desk was rather “threatening” with us having a dog. That “we better not see you without him” and statements like that. Not very welcoming to say the least.
Stayed 1 night in Jan 2024
Response from General Manager on Feb 1, 2024
Dear Casey,Thank you for your patronage and for sharing your feedback. Ours is a pet-friendly hotel with an additional charge, we have mentioned this on our website. It is disappointing to know about the inconsistency you felt and also for the issues you experienced with our front desk this time. Additionally, we are sorry that you were not happy with your room and bed. We strive to provide an exceptional experience to all of our guests, and we truly apologize. Rest assured we will learn from your situation, so we are better equipped to provide a first-rate experience to all of our guests. We hope you will give us another opportunity to restore your confidence in our hotel in the future.Sincerely,Greg Girtatos,General Manager

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property sits about 7 min from downtown Portsmouth, self parking is free and plenty of parking. Nice snack/ wine available at their little store area. Friendly staff and free breakfast was well prepared.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 29, 2024
Dear Debbie,Thank you for the awesome feedback regarding your recent visit to Hampton Inn Portsmouth Central! We are delighted that you enjoyed your stay with us and liked our location. It is our pleasure to know that our staff and complimentary breakfast and our met your expectations. We invite you to stay with us again when you visit the area.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Jan 19, 2024
Dear Kenneth,Thank you for the five-star rating! We are delighted to have exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again at Hampton Inn Portsmouth Central. Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Christopher

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , convenient, quiet , pet friendly
Stayed 1 night in Jan 2024
Response from General Manager on Jan 17, 2024
Dear Christopher, Thank you for the glowing five stars! We are delighted you had a great stay and that you liked our clean, quiet, and pet-friendly atmosphere. It was a pleasure to welcome you to Hampton Inn Portsmouth Central and we hope to see you again soon.Sincerely,Greg Girtatos,General Manager

6/10 Okay

Habiba

Stayed 2 nights in Jan 2024
Response from General Manager on Feb 5, 2024
Dear Habiba,Thank you for your rating of our hotel. We are pleased to know your overall stay was satisfactory. It will be our pleasure to host you again when you are back in the area.Sincerely,Greg Girtatos,General Manager

8/10 Good

Christopher

Traveled with family
Liked: Amenities
Everything but snow removal was great
Stayed 1 night in Jan 2024
Response from General Manager on Jan 11, 2024
Dear Christopher,Thank you for your kind review! We are glad you had an overall good stay at Hampton Inn Portsmouth Central and we look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfy, the room smelled good, sheets smelled fresh. Receptionist at 1am was not very friendly and seemed too busy to really pay attention to us as arriving guests because he wanted to be on his phone call which he was in when I entered and as soon as he handed me the key to the room. The entrance road to the hotel was not plowed well at all. Overall I recommend it as a nice clean comfy place to stay the only drawbacks were the overnight reception person and the road leading to the hotel.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 11, 2024
Dear Arlene,Thank you for the kind feedback and your recommendation! While it is a pleasure to know that you appreciated our comfortable and clean room, we apologize for the front desk experience and we thank you for sharing your observations. It was a pleasure to host you and we hope to see you again soon at Hampton Inn Portsmouth Central. Sincerely,Greg Girtatos,General Manager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The good hotel to stay. Stuffs were very friendly and helpful. The service is noce. The issue that i had was the heat system. It was a PTAC unit, the switch on and off were pretty annoying during my my sleep.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 10, 2024
Dear David,We appreciate you taking the time to leave your review regarding your recent visit to Hampton Inn Portsmouth Central. It is great to know you enjoyed your stay and we are glad you liked our staff and service. Your feedback regarding the heater has been noted. We hope to welcome you again soon.Sincerely,Greg Girtatos,General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Front Office Manager Alessandra on Jan 8, 2024
I am so glad to see that you enjoyed your stay with us! Hope to see you again soon at the Hampton Inn Portsmouth Central!

8/10 Good

Justine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money. Breakfast was good. We did'nt spend much time as it was a stopover on our way to another location. Would definately stay again.
Stayed 1 night in Dec 2023
Response from Front Office Manager Alessandra on Jan 8, 2024
Thank you for taking the time to tell us about your stay. I am so pleased that you enjoyed our breakfast selection! Hope you will stop by Hampton Inn Portsmouth Central again in your travels.