Ratings based on 434 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom G

Great Downtown Hotel in Portsmouth

Posted Mar 31, 2015
Clean hotel, soft pillows, comfy bed. We were placed in a handicap room, so our room and bathroom was a bit bigger. The Keurig was a nice addition along with the bathroom amenities. The seclusion of the room was extremely nice as well. They offered breakfast beverages (hot water, coffee, etc.) and cookies in the afternoon. The pantry was priced fairly enough for the convenience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2015
Nice location. Room a lot bigger than unexpected.
5 out of 5
Recommended
for Families
by A verified travelerfrom North Reading, Ma.

Nice place to stay

Posted Feb 23, 2015
Pros: Cleanliness, location and proximity to restaurants, pool & hot tub.
Cons: Yes, pillow were subpar and small. The body pillows were nice, but the regular pillows were insufficient.
Location: Many shops and restaurants to walk to . Nice quaint little town area for walking.
We went as a family for a night away to get out of the house due to all of the snow. We picked the Hilton because of its proximity to downtown and pool/hot tub. Overall, we were very pleased. The staff was very helpful and friendly. Jordan took care of the car valet and gave us some good restaurant information. The front desk staff was very helpful and seemed truly concerned for our having a great stay. The kids wanted to go right in the pool which was clean and appealing, although a bit small. At one point there was another family of four in the pool and that seemed too crowded. The hot tub is a welcomed feature and a nice alternative to the pool. The hotel is very clean and well maintained. The lobby provided coffee, hot chocolate and even cookies which was a nice touch. The rooms were clean and comfortable also. Overall, a great place to stay!
Comment from Hotel Management
Mar 12, 2015 by General Manager , Hotel Management
Dear Terry, Thank you for staying with us at Hilton Garden Inn Portmouth and for taking the time to share your experience. We pride ourselves on delivering a memorable and comfortable stay and I am pleased to hear that you and your family had a great weekend getaway. It's been a long winter so hopefully we should see the weather turn around soon! Come see us again! Best, Ron Rockelein, GM
5 out of 5
Recommended
for Everyone
by A verified travelerfrom boston ma

Perfect location. Helpful staff

Posted Feb 17, 2015
My boyfriend and got a room for valentines weekend, of course, blizzard! No worries tho, our hotel was walking distance to the amazing restaurant, Surf that we went to and afterward we went back to the hotel to just relax and enjoy the view from the hotel bar and here there was a guy singing acoustic who made our night so much more enjoyable. Great experience. Would absolutely go back !
Comment from Hotel Management
Mar 12, 2015 by General Manager , Hotel Management
Dear Guest, Thank you for staying with us at the Hilton Garden Inn. We're so glad to hear that the snow didnt stop you from enjoying your Valentines Day weekend with us in Portsmouth! Come back and see us again! Best, Ron Rockelein, GM
3 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable stay.

Posted Feb 14, 2015
Close distance to downtown. Convenient to walk and shop.
Comment from Hotel Management
Mar 12, 2015 by General Manager , Hotel Management
Dear Guest, Thank you for staying with us at the Hilton Garden Inn in Portsmouth. We appreciate you taking the time to share your experience with us, and are happy to hear that you were pleased with our location! We hope you will give us another chance to provide you with a 5-star stay in the future and look forward to seeing you again! Best, Ron Rockelein, GM
5 out of 5
Recommended
for Everyone
by A verified travelerfrom worcester ma

Posted Feb 11, 2015
Nice hotel enjoyed are stay. Very clean. Staff was very friendly and helpful. Hotel was vlose yo everything.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Burlington, VT

A snowy night in Portsmouth

Posted Feb 10, 2015
Pros: location! Cider and cookies! Comfy bed
Cons: Attention to detail
Location: Downtown Portsmouth is darling!
We have stayed here before and love the convenience of the location. I was a bit disappointed this time in the upkeep. When we valeted the car, the garbage at this entrance was spilling over. The floor boxes even inside were a wreck, dry dead greenery. Overall the stay was fine , just not very good attention to detail, considering the cost of the room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Stamford CT

Great hotel in the center of town.

Posted Feb 8, 2015
Pros: Came up to expectations and more.
Cons: Personally, an electric tea kettle would have been nice.
Location: Very central lots of good restaurants, theaters and shopping. It is a walking downtown and this location was ideal.
Great hotel walking distance from all the night life in Portsmouth. Very helpful and well informed staff. Room was very clean and nicely furnished only thing missing was electric tea kettle as I drink tea! Bar area inviting with small area seating that made it more intimate in a large area.
3 out of 5
Recommended
for Couples
by beverlyfrom gloucester

not a happy stay

Posted Jan 14, 2015 on Hotels.com
Not happy. Was on toilet. Did not have enough toilet paper had 2 use tissue and get off toilet 2 get. They changed my card two times parking. it was my 1st aniversty also
4 out of 5
Recommended
for Business Travelers
by Jamesfrom Newport

Probably the best in Portsmouth, NH

Posted Jan 13, 2015 on Hotels.com
Two night stay with my wife. Excellent hotel!