Front of property

Reviews of The Hotel Portsmouth

3 out of 5
The Hotel Portsmouth
40 Court St., Portsmouth, NH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 486 out of 642 reviews" "
Rating 8 - Good. 113 out of 642 reviews" "
Rating 6 - Okay. 30 out of 642 reviews" "
Rating 4 - Poor. 9 out of 642 reviews" "
Rating 2 - Terrible. 4 out of 642 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul G

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Breakfast was good. Loved the interesting room!
Stayed 1 night in Feb 2024
Response from THP on Feb 28, 2024
Hi Paul,Our team is thrilled that your visit met and exceeded expectations. It is our hope that you are already planning your return and if we can offer any assistance with coordinating your next reservation, please don't hesitate to reach out. Until next time!

10/10 Excellent

Jason

Stayed 1 night in Feb 2024
Response from THP on Mar 23, 2024
Hi Jason,Your high rating means the world to us and we look forward to seeing you again soon.Until next time!

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easy walk to town.
Stayed 2 nights in Feb 2024
Response from THP on Feb 10, 2024
Hi Suzanne,Delighted to have served as your home base in Portsmouth and thrilled that you had such a great stay. Let's stay friends!

10/10 Excellent

Margaret

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous and well-maintained with super friendly staff. Nice common spaces for hanging out and a nice eating area; especially appreciate the choice to have glass jugs and filtered water available vs plastic bottles in the room. Only drawbacks were the very strangely laid out bathroom in our king room (one of those showers where you have to go all the way in to turn on the- cold- water, and having to turn uncomfortably to reach TP from a sitting position) and how loudly footstep above trasmitted down. Overall, definitely recommend this place- would just not stay on the bottom floor next time :)
Stayed 1 night in Feb 2024
Response from THP on Feb 6, 2024
Hi Margaret,We take great pride in our property's rich history and amenities that make the Hotel Portsmouth experience so unique. Your additional insights on the stay are appreciated and we look forward to WOWing you even more the next time you are in town.See you soon!

10/10 Excellent

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was wonky but everything else was superb.
Stayed 1 night in Feb 2024
Response from THP on Feb 6, 2024
Hi Grant,We are delighted that you had such a wonderful experience at our hotel and we thank you for sharing your additional feedback as well.Come back soon!

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. Friendly staff, great complimentary breakfast, comfortable, and cozy.
Stayed 2 nights in Jan 2024
Response from THP on Feb 3, 2024
Hi Stephen,Happy that our complimentary breakfast selection offered the perfect way to kick-start your days of local exploration and we hope to continue welcoming you time and again for years to come. All the best!

10/10 Excellent

Robin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girls Saturday! Was able to check in early. Got texts welcoming us before we got there. Very friendly, welcoming. Free parking. We had the loft on the 4th floor. 2 twins and king. Couch and chairs to chat for a bit. Couch a bit dated up there and needs to be changed out but beds were fabulous and sooo comfy!! Great breakfast with overnight oats, yogurt parfaits and fruit cups. Coffee was delish and I am picky. No need to go to Starbucks down the street. Downtown Portsmouth stores and restaurants are 5 min walk. Came back to a warm fireplace. The Hotel of Portsmouth is a gem and will be back Thanks so much!!!
Response from THP on Jan 23, 2024
Hi Robin,What a treat it was to welcome you all for a weekend getaway and we are thrilled that our 4th floor loft offered the perfect space for you all to relax and unwind. Thanks for your added compliments on the included breakfast options and the convenience of our free parking as well and we look forward to seeing you again one day soon.Until next time!

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love it here!
Stayed 1 night in Jan 2024
Response from THP on Jan 17, 2024
Hi Amy,The feeling of love is mutual.Let's stay friends!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is as described in Expedia and the property's web site. Facilities are limited as there is no restaurant, bar, fitness room etc. but I knew this going in and it was not an issue for me. The location is excellent being only an 8 minute walk to the city center and its many shops and excellent restaurants and a huge beneift is the free parking - parking is difficult and pricey in Poprtsmouth. We had a Deluxe King room for one night - it was spacious and bightly lit abd the bed was really comfortable. I disagree with 1 reviewer who said the illows were hard - not so. I would definitely return.
Stayed 1 night in Jan 2024
Response from THP on Jan 17, 2024
Hi Robert,As you have discovered, staying in the heart of Portsmouth has its perks and we are thrilled that we could serve as a home base for all of your local explorations. We are happy that our complimentary parking was a convenient way to save money while you were in town and trust that you were able to enjoy many of the popular sites and destinations just footsteps away from our front doors. We miss you already.Come back soon!

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Charming quiet place
Stayed 1 night in Jan 2024
Response from THP on Jan 17, 2024
Hi Richard,Thank you for taking the time to share your thoughts on the visit and we look forward to seeing you again soon.All the best!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The service and property was excellent.
Stayed 1 night in Jan 2024
Response from THP on Jan 11, 2024
Hi Kimberly,Hosting you was an absolute dream and we can't wait to welcome you again.Hurry back!

8/10 Good

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities
Historic building.
Stayed 2 nights in Dec 2023
Response from THP on Jan 11, 2024
Hi Siegfried,Thanks for rating your recent visit and we welcome you back in the months to come. All the best!

10/10 Excellent

Lynn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location location location. Perfect walk ability Very clean and friendly staff. Highly recommend
Stayed 2 nights in Dec 2023
Response from THP on Dec 21, 2023
Hi Lynn,As you have discovered, staying in the heart of Portsmouth certainly has its perks and we are thrilled that you loved being just footsteps away from the local action. Your recommendation means the world to us. Come back soon!

10/10 Excellent

Jeff, South windsor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the stay. Can't wait to come vack!
Stayed 1 night in Dec 2023
Response from THP on Dec 19, 2023
Hi Jeff,We are so happy that you loved the visit and we look forward to your return.Until then!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from THP on Dec 13, 2023
Hi Susan,Your high rating means the world to us. Hope to see you again soon!

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Portsmouth at Christmas
Highly recommend THP, staff were wonderful, only a 5 min walk to main streets, building and rooms are beautifully kept. Elevators are rare in these old hotels so was glad to have one for luggage. We would definitely return. Roberts Maine Grill (15 min cab) is phenomenal seafood. Maison Navarre is authentic French cuisine and gifts - get the French Toast!
Stayed 6 nights in Nov 2023
Response from THP on Dec 10, 2023
Hi Tracy,What a treat it is to read that you are already considering your return and we are overjoyed that you loved having the opportunity to explore some of Portsmouth's most delectable local fare. Thanks for sharing this review. Until next time!

8/10 Good

Suzanne

Stayed 1 night in Nov 2023
Response from THP on Dec 27, 2023
Hi Suzanne,Thank you for sharing this review and we hope that you are already planning your return. See you soon!

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic period hotel with great staff, location and parking, which is tough in Portsmouth. Will definitely be our go to hotel in Portsmouth going forward. Only very slight grumble is no kettle or coffeemaker in the room, but definitely not enough to reduce from 5 stars across the board.
Stayed 8 nights in Nov 2023
Response from THP on Nov 30, 2023
Hi Glenn,We're stoked that you have officially found your new home-away-from-home in Portsmouth and appreciate your kind words about the visit. Thanks for the additional insights on the visit and we look forward to WOWing you when you return.Until then!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Charming Spot
Great location with a beatuful renovated old house/hotel. Service was great. Only drawback was the bed was a little soft.
Stayed 1 night in Nov 2023
Response from THP on Nov 22, 2023
Hi Friend,It was a joy to welcome you and we are elated that you appreciated the updates to our historic property. Thank you for sharing your additional feedback and we invite you to join us again anytime.Warm regards!

10/10 Excellent

Linnea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from THP on Nov 22, 2023
Hi Linnea,Your 5-star review means the world to us. Hoping to see you again soon!

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming property near downtown. The woodwork in this Victorian mansion alone was worth the price of admission. Nice breakfast, too!
Stayed 1 night in Oct 2023
Response from THP on Nov 10, 2023
Hi Anne,Thank you for sharing such kind words of admiration regarding our property's unique architecture and we are thrilled that you also enjoyed the convenience of our central location. Thanks for sharing this review.Hurry back!

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from THP on Nov 9, 2023
Hi Naomi,We thank you for sharing this high rating and look forward to seeing you again soon.All the best!

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023
Response from THP on Nov 8, 2023
Hi Stephen,We appreciate this high rating and hope to see you again soon.Hurry back!

10/10 Excellent

Cinthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute hotel and really friendly staff. We got some food recommendations from the front desk that were incredible! Will definitely stay here again.
Stayed 2 nights in Nov 2023
Response from THP on Nov 7, 2023
Hi Cinthia,Happy to read that the recommendations made by our team helped you to make the most of your time in Portsmouth and that you are already thinking of your return. We miss you already.Until next time!

10/10 Excellent

Martine

Stayed 1 night in Oct 2023
Response from THP on Nov 1, 2023
Hi Martine,We appreciate this high rating and invite you to settle in again anytime.See you soon!

10/10 Excellent

Ayomide

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Portsmouth was very lovely, I quite enjoyed the way they have blended modern and older design styles together and it seamlessly works great! The staff were very friendly and accommodating and I enjoyed the breakfast options available. I am planning on coming back to Portsmouth, it is great to know I have a good spot to come to
Stayed 1 night in Oct 2023
Response from THP on Oct 29, 2023
Hi Ayomide,Greetings from Portsmouth and thank you for sharing this review! As you have discovered, our hotel boasts a harmonious blend of old-world charm and modern luxury and we are thrilled that you appreciated both during the visit. Thanks for sharing your thoughts with us and we look forward to seeing you again soon. Hurry back!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great. Portsmouth is a cool town and downtown, waterfront, and restaurants are all walkable Service and rooms were very nice
Stayed 1 night in Oct 2023
Response from THP on Oct 27, 2023
Hi Michael,Good times and great vibes are our goal for every guest and we are stoked that you had such an amazing experience. Until next time!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Portsmouth was lovely. We will certainly be back!
Stayed 1 night in Oct 2023
Response from THP on Oct 25, 2023
Hi Karen,Thrilled that you had such a wonderful visit and we invite you to make yourself at home again anytime.Come back soon!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly enjoyed our stay. Great location, comfortable accommodations. Loved the parking and breakfast. Plan to return.
Stayed 2 nights in Oct 2023
Response from THP on Oct 24, 2023
Hi Nancy,The feeling of love is mutual and we are thrilled that you are already planning your return.Until next time!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from THP on Oct 18, 2023
Hi Friend,It was a pleasure to host you and we can't wait to welcome you back.Until next time!

10/10 Excellent

Mitzi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Oct 2023
Response from THP on Oct 7, 2023
Hi Mitzi,Stoked that you loved our location and we welcome you to settle in again anytime.Come back soon!

8/10 Good

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and accommodating. Loved our room- 208. Breakfast was fine- wish there had been some gluten free, dairy free options- bread and yogurt. Love the 24 hr. water, coffee/tea. AC is a window unit- works great but noisy. These are minor issues for a great location and decent price for Portsmouth.
Stayed 2 nights in Oct 2023
Response from THP on Oct 7, 2023
Hi Andy,Our team has quite a reputation for warmth and hospitality and we are thrilled that you felt so well taken care of during the stay. We miss you and invite you to join us in the months ahead.All the best!

10/10 Excellent

dolores

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was great - will be returning in the spring
Stayed 3 nights in Sep 2023
Response from THP on Oct 4, 2023
Hi dolores,Stoked that you are already thinking of your return and we look forward to seeing you then.All the best!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from THP on Sep 29, 2023
Hi Mark,Stoked that you had such a wonderful visit. See you again soon!

8/10 Good

Joann

Traveled with partner
Liked: Cleanliness, staff & service
Lots of charm and good breakfast.
Stayed 3 nights in Sep 2023
Response from THP on Sep 27, 2023
Hi Joann,We appreciate your thoughts on the visit and invite you to join us again anytime.All the best!

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked this hotel at the last minute due to business travel changes and I'm so glad I did. Great little hotel in a good location right in Portsmouth. The staff is really friendly and the rooms are very comfortable.
Stayed 1 night in Aug 2023
Response from THP on Sep 7, 2023
Hi Catherine,We're glad that you chose to stay with us during your travels in Portsmouth and we appreciate your kind words about the warmth and hospitality of the team. It is our hope that you are already considering your return and we welcome you to join us again anytime.See you soon!

10/10 Excellent

Fatma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and the premise was clean. Breakfast was good too.
Stayed 2 nights in Sep 2023
Response from THP on Sep 7, 2023
Hi Fatma,We trust that our included breakfast was the perfect way to start your day and we look forward to hosting you again soon. Hurry back!

10/10 Excellent

KEVIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch staff on top of their game. The only improvement I suggest is to add lighting to the back parking area. We had never been here before and arrived after 10 PM so we didn’t know our way around the back parking lot is very dark and we were not informed before arrival to go in the front door or the back door of the hotel so it’s a little confusing to a first time visitor
Stayed 2 nights in Aug 2023
Response from THP on Aug 29, 2023
Hi Kevin,Wow! What a treat it is to learn that your visit was absolute perfection and we thank you for the added suggestion on how we might make your return even better. We look forward to impressing you then and invite you to join us again anytime.See you soon!

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hhg
Stayed 2 nights in Aug 2023
Response from THP on Aug 31, 2023
Hi Vincent,Thanks for sharing this high rating.Come back soon!

10/10 Excellent

Lawrence

Stayed 1 night in Aug 2023
Response from THP on Sep 13, 2023
Hi Lawrence,Your high rating means the world to us.Come back soon!

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Room was excellent and roomy. Easy to walk anywhere in the downtown area. Very helpful staff.
Stayed 4 nights in Aug 2023
Response from THP on Aug 24, 2023
Hi Kevin,We are happy that you loved your stay at our downtown Portsmouth location and we invite you to make yourself at home again anytime.Hurry back!

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautful quaint hotel in quiet area. Pleasant walk to dining shopping and historic sites. Very friendly staff. Would definitely return!
Stayed 2 nights in Aug 2023
Response from THP on Aug 16, 2023
Hi Lori,It is a joy to read that you are already considering your return to our property and we thank you for sharing this review. Our team loved hosting you and we look forward to serving you time and again for years to come.Until next time!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway spot for Couples
We booked The Hotel Portsmouth after reading good reviews. It was centrally located & had free parking & breakfast. If you are couple looking for a quiet relaxing place to stay a day or two, it’s perfect. Beautifully restored building with great bathroom & nice bed. Elevator available. Mature staff who were helpful & knowledgeable. Breakfast was simple but delicious. Would definitely go back on our next visit to Portsmouth.
Stayed 1 night in Aug 2023
Response from THP on Aug 16, 2023
Hi Mary,As you have discovered, our property offers the perfect escape for all types of travelers, but couples especially benefit from the relaxing peace and tranquility that awaits. We are thrilled that you are already considering your return.Until then!

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well-kept property close to downtown, with good parking. Reasonable price for a high-end hotel. Exceptionally nice continental breakfast served until 10am.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Portsmouth Hotel
What a wonderful hotel!!! Less than a 10 minute walk to downtown Portsmouth, New Hampshire. The hotel is so clean, and they pay attention to details, such as new towels, bath robes, nice scented soap and shampoos, just to name a few things.. The breakfast was excellent, ham, cheese, yogurt, different types of bread, etc. Personnel very friendly and so accommodating!! I definitely recommend this quaint hotel!!!
Stayed 2 nights in Aug 2023
Response from THP on Aug 9, 2023
Hi Ann,Being footsteps away from the bustling downtown Portsmouth is one of the many perks of our hotel and we are thrilled that you were able to take full advantage of this during your stay. We appreciate this review and high rating and welcome you to join us again anytime.Come back soon!

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, an older large inn like building that has been modernized and updated. Great location and easy walk to downtown area.
Stayed 1 night in Aug 2023
Response from THP on Aug 9, 2023
Hi Bonnie,Happy to read that you appreciated some of the more modern updates to our historic property and we hope to have the opportunity to welcome you time and again for years to come.See you soon!

8/10 Good

DOUGLAS

Liked: Cleanliness, staff & service
Lovely location. Bed too soft and no air movement at night. Very hot
Stayed 3 nights in Jul 2023
Response from THP on Aug 7, 2023
Hi Douglas,Although we wish that we had been informed and able to assist with your concerns during the visit, we appreciate the feedback and hope to one day have the opportunity to win your heart in full. All the best!

10/10 Excellent

Anne

Traveled with partner
Liked: Amenities
Great location! Easy parking. Room was very clean. Good breakfast and very friendly staff.
Stayed 2 nights in Jul 2023
Response from THP on Aug 4, 2023
Hi Anne,Stoked that you loved the convenience of staying in downtown Portsmouth and we hope that you took full advantage of your time exploring the city. See you again soon!

10/10 Excellent

Lisabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic home. Fantastic and friendly staff. Would definitely stay again.
Stayed 1 night in Jul 2023
Response from THP on Aug 2, 2023
Hi Lisabeth,Happy to read that you appreciated both our hotel's rich history and the warmth of the team. We're excited to read that you are already considering your return.Until then!

10/10 Excellent

Angelina

Stayed 1 night in Jul 2023