Exterior

Reviews of Holiday Inn Express Poughkeepsie, an IHG Hotel

2.5 out of 5
Holiday Inn Express Poughkeepsie, an IHG Hotel
2750 South Road, Poughkeepsie, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1003 reviews" "
Rating 8 - Good. 322 out of 1003 reviews" "
Rating 6 - Okay. 96 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stopby, good breakfast. Staff was extremely mindful I definitely suggest staying here.

10/10 Excellent

Marcin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed over the weekend. Very positive experience. Would stay again definitely.
Stayed 1 night in Apr 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot for our stopover. Breakfast was good and the room was nice and clean.
Stayed 1 night in Apr 2024

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean facility. Thank you!
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A frequent traveler and user of these lower-cost "business" hotels, I was impressed with this hotel's friendly staff and attention to detail. The iron was clean. Everything was clean. The fitness room was one of the most complete, newest, and best I have seen in any such hotel. The free breakfast was complete and without flaw. If in Poughkeepsie again, this is where I'll stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Saidur

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite place, Nice staff & Delicious complementary Breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth R.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Julie Gonzalez Front Desk Supervisor on Mar 31, 2024
Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We look forward to having the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, great food and comfortable beds.
Stayed 2 nights in Mar 2024
Response from Julie Gonzalez Front Desk Supervisor on Mar 31, 2024
Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We look forward to having the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie!

8/10 Good

Bri

Liked: Cleanliness, staff & service, amenities
Staff was great and the only thing that I could say is that the bathroom that I have really good. The tub was clogging up as well as the sink. Looks like it’s about to break. I will definitely stay here again, but probably another room.
Stayed 1 night in Mar 2024
Response from Julie Gonzalez Front Desk Supervisor on Mar 23, 2024
Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. Thank you for bringing the issues you experienced with the bathroom to our attention. We'll be sure to have our chief engineer investigate to prevent issues for our future guests. We look forward to having the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie!

10/10 Excellent

Ann Marie

Stayed 1 night in Mar 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are AMAZING!!!
Stayed 2 nights in Mar 2024
Response from Julie Gonzalez Front Desk Supervisor on Mar 18, 2024
Dear Valued Guest,Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We look forward to hearing directly from our guest where we can improve our services to enhance the guest experience. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We certainly pride ourselves on our customer service skills ensuring TRUE hospitality is delivered to each and every guest. I am grateful to hear that our staff was able to contribute to your overall experience with us. We hope to have the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie! If I can be of any further assistance, Please feel free to reach out to me directly. Sincerely,Julie Gonzalez Front Desk Supervisor

8/10 Good

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a quick overnight stay.
Stayed 1 night in Mar 2024
Response from Julie Gonzalez Front Desk Supervisor on Mar 18, 2024
Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We look forward to having the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie!

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with good amenities. Excellent staff. Breakfast is very good.
Stayed 1 night in Mar 2024
Response from Julie Gonzalez Front Desk Supervisor on Mar 4, 2024
Dear Valued Guest,Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We look forward to hearing directly from our guest where we can improve our services to enhance the guest experience. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We certainly pride ourselves on our customer service skills ensuring TRUE hospitality is delivered to each and every guest. I am grateful to hear that our staff was able to contribute to your overall experience with us. We hope to have the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie! If I can be of any further assistance, Please feel free to reach out to me directly.

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel; good continental breakfast!
Stayed 2 nights in Feb 2024
Response from Julie Gonzalez Front Desk Supervisor on Feb 26, 2024
Thanks for taking the time to submit feedback on your recent visit with us at the Holiday Inn Express of Poughkeepsie. We appreciate your business and are happy to see you enjoyed your stay with us. Our team takes great pride in crafting a comfortable, unique and hassle-free experience for our guests. We hope to have the opportunity of serving you again in the future. Again, thank you for choosing the Holiday Inn Express of Poughkeepsie!

10/10 Excellent

Mercy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Julie Gonzalez Front Desk Supervisor on Feb 23, 2024
Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We look forward to having the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie!

10/10 Excellent

Donna, Rahway

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently located for my needs. Staff were friendly and helpful. Parking was plentiful and the lot was well maintained.
Stayed 2 nights in Feb 2024
Response from Julie Gonzalez Front Desk Supervisor on Feb 19, 2024
Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We look forward to having the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie!

6/10 Okay

Willow

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The stay was alright. Part of the room was dirty and clearly hadn’t been cleaned.
Stayed 1 night in Feb 2024
Response from Julie Gonzalez Front Desk Supervisor on Feb 19, 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express POUGHKEEPSIE.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.

8/10 Good

N

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I have waited this long to review as I have struggled to remember the name of the lovely representative( appears mixed with long curly black hair). She was very friendly and cultivated a welcoming atmosphere. The complimentary breakfast was good but be mindful if staying for a long period that there is limited rotation and you will be eating the same thing daily. For the most part, our stay was fine. Mandy checked us in and it went smooth but there was no offer to join the hotel's membership program etc. We initially paid for 5 days out of our reservation as we were working out logistics with family. We indicated that if we didnt check out it was fine to go ahead and charge card for balance of our reservation. Even after paying for the reminder of our stay, our keycard stopped working the last night of our stay when check out was more than 12 hours away. My husband couldnt get in...but thank God I was already in the room so he didn't have to make a trip to the front desk. That was the only negative as the room was clean and the place was quiet. Would consider staying here again if I'm in the area.
Stayed 11 nights in Dec 2023
Response from Julie Gonzalez Front Desk Supervisor on Feb 18, 2024
Dear Valued Guest, Thank you for taking the time to submit a review of your recent experience with us at the Holiday Inn Express of Poughkeepsie. We look forward to hearing directly from our guest where we can improve our services to enhance the guest experience. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I do apologize for the key issues you experienced, we do plan update our lock and key system entirely to prevent such issues from recurring. I am I am happy to see that you enjoyed your stay with us. We certainly pride ourselves on our customer service skills ensuring TRUE hospitality is delivered to each and every guest. I believe the representative you described is our, Director of Operations, Seidy. I am grateful to hear that our staff was able to contribute to your overall experience with us. We hope to have the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie! If I can be of any further assistance, please feel free to reach out to me directly.

6/10 Okay

David

Stayed 1 night in Feb 2024
Response from Julie Gonzalez Front Desk Supervisor on Mar 23, 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express POUGHKEEPSIE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and very clean.
Stayed 1 night in Feb 2024
Response from Julie Gonzalez Front Desk Supervisor on Feb 4, 2024
Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We look forward to having the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie!

6/10 Okay

Dennis

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property has the potential to be 4-5 stars but the halls and rooms are dark and the rooms should be deep cleaned and updated. The bathrooms need work. The staff were very friendly and breakfast above average. Expedia charges $20 more per night than the hotel itself.
Stayed 1 night in Jan 2024
Response from Julie Gonzalez Front Desk Supervisor on Jan 25, 2024
Dear Valued Guest,Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We look forward to hearing directly from our guest where we can improve our services to enhance the guest experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Genice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Management on Jan 17, 2024
Thank you so much for your review of our hotel. A comfortable guest experience is something our staff takes great pride in, so we value your feedback. Come back soon!

8/10 Good

Maxine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 17, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again in the near future!

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Response from Julie Gonzalez Front Desk Supervisor on Jan 13, 2024
Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We look forward to having the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely kept up Staff lively
Stayed 1 night in Jan 2024
Response from Julie Gonzalez Front Desk Supervisor on Jan 13, 2024
Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. I am happy to see that you enjoyed your stay with us. We certainly pride ourselves on our customer service skills ensuring TRUE hospitality is delivered to each and every guest. I am grateful to hear that our staff was able to contribute to your overall experience with us. We look forward to having the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Julie Gonzalez Front Desk Supervisor on Jan 13, 2024
Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We look forward to having the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie!

6/10 Okay

JoAnn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Julie Gonzalez Front Desk Supervisor on Jan 13, 2024
Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We look forward to having the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always have a pleasant stay with Holiday Inn Express. Staff are excellent. Always clean and comfortable. Will continue to stay with them as my first choice of hotels.
Stayed 1 night in Dec 2023
Response from Julie Gonzalez Front Desk Supervisor on Jan 6, 2024
Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We look forward to hearing directly from our guest where we can improve our services to enhance the guest experience. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We certainly pride ourselves on our customer service skills ensuring TRUE hospitality is delivered to each and every guest. I am grateful to hear that our staff was able to contribute to your overall experience with us. We hope to have the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie! If I can be of any further assistance, please feel free to reach out to me directly.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Julie Gonzalez Front Desk Supervisor on Dec 29, 2023
Thank you for taking the time to submit a review of your recent experience with us, at the Holiday Inn Express of Poughkeepsie. We are happy to see you enjoyed your stay. We hope to have the opportunity to serve you again in the future, until then, happy holidays!

10/10 Excellent

Bahar, Foster City

Stayed 1 night in Dec 2023
Response from Julie Gonzalez Front Desk Supervisor on Dec 29, 2023
Thank you for taking the time to submit a review of your recent experience with us, at the Holiday Inn Express of Poughkeepsie. We are happy to see you enjoyed your stay. We hope to have the opportunity to serve you again in the future, until then, happy holidays!

8/10 Good

Toni, EAST GREENBUSH

Liked: Staff & service
Older property renovated recently I think. Nothing fancy but workable and affordable. Right off route 9 which is a major route through the Hudson Valley from time before interstate highway system. I’d stay there again
Stayed 4 nights in Dec 2023
Response from Julie Gonzalez Front Desk Supervisor on Dec 29, 2023
Thank you for choosing the Holiday Inn Express of Poughkeepsie and taking the time to submit a review. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Happy Holidays!

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet, and conveniently located for our needs. The room decor was nice, although the guest bathroom was smaller than I would have liked. Overall, a pleasant stay.
Stayed 1 night in Dec 2023
Response from Julie Gonzalez Front Desk Supervisor on Dec 29, 2023
Thank you for choosing the Holiday Inn Express of Poughkeepsie and taking the time to submit a review. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Happy Holidays!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Julie Gonzalez Front Desk Supervisor on Dec 21, 2023
Thank you for taking the time to submit a review of your recent experience here with us at the Holiday Inn Express of Poughkeepsie! We appreciate your feedback as we are always looking to improve our services. We're happy to see that you enjoyed your stay with us! We hope to have the opportunity to serve you again in the future. Until then, Happy Holiday from the Holiday Inn Express of Poughkeepsie!

2/10 Terrible

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
ABSOLUTELY HORRIBLE customer service! They screwed up and over charged my card then did nothing to help me!!!
Stayed 1 night in Dec 2023
Response from Julie Gonzalez Front Desk Supervisor on Dec 21, 2023
Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Have you contacted our property directly to inquire about resolving any misappropriated charges on your reservation? If we are wrong, we will do what we can to make it right. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. If I can be of any further assistance, please feel free to reach out to me.

6/10 Okay

Erica, Miami

Traveled with group
Stayed 1 night in Dec 2023
Response from Julie Gonzalez Front Desk Supervisor on Dec 21, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express POUGHKEEPSIE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me.

8/10 Good

Lynn

Stayed 1 night in Dec 2023
Response from Julie Gonzalez Front Desk Supervisor on Jan 2, 2024
Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We hope to have the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie!

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Julie Front Desk Supervisor on Dec 21, 2023
Thank you for taking the time to submit a review of your recent experience here with us at the Holiday Inn Express of Poughkeepsie! We appreciate your feedback as we are always looking to improve our services. We're happy to see that you enjoyed your stay with us! We hope to have the opportunity to serve you again in the future. Until then, Happy Holiday from the Holiday Inn Express of Poughkeepsie!

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly and helpful and the full breakfast waa deelish!
Stayed 1 night in Nov 2023
Response from Julie Gonzalez Front Desk Supervisor on Dec 2, 2023
Dear Valued Guest,Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We look forward to hearing directly from our guest where we can improve our services to enhance the guest experience. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We certainly pride ourselves on our customer service skills ensuring TRUE hospitality is delivered to each and every guest. I am grateful to hear that our staff was able to contribute to your overall experience with us. We hope to have the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie!

2/10 Terrible

philip

Disliked: Staff & service, amenities
Property was ok for overnight stay. Front desk management was awful.
Stayed 1 night in Nov 2023
Response from Front Office Manager on Nov 29, 2023
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Nov 2023
Response from Front Office Manager on Nov 29, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excellent

Gilberto

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from Front Office Manager on Nov 29, 2023
I am glad to hear you enjoyed your stay! I hope you come again in the near future!

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 1 night in Nov 2023
Response from Front Office Manager on Nov 29, 2023
Yay! I am so pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again in the near future! If there is anything we can improve on, please let us know!

10/10 Excellent

lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
everything else is good
Stayed 1 night in Nov 2023
Response from Julie Gonzalez Front Desk Supervisor on Nov 24, 2023
Thank you for choosing the Holiday Inn Express of Poughkeepsie for your travelling needs. We are glad that you enjoyed your stay with us. We look forward to having the opportunity to serve you again in the future. Wishing you the happiest of holidays! Again, thanks for choosing the Holiday Inn Express of Poughkeepsie. Hope to see you again soon!

10/10 Excellent

Sonya, Prospect

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman who worked at the front desk was very friendly, helpful, and attentive.
Stayed 1 night in Nov 2023
Response from Julie Gonzalez Front Desk Supervisor on Nov 24, 2023
Dear Valued Guest,Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We look forward to hearing directly from our guest where we can improve our services to enhance the guest experience. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We certainly pride ourselves on our customer service skills ensuring TRUE hospitality is delivered to each and every guest. I am grateful to hear that our staff was able to contribute to your overall experience with us. We hope to have the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie & Happy Holidays!

8/10 Good

Lynne

Stayed 1 night in Nov 2023
Response from Julie Gonzalez Front Desk Supervisor on Nov 24, 2023
hank you for choosing the Holiday Inn Express of Poughkeepsie for your travelling needs. We are glad that you enjoyed your stay with us. We look forward to having the opportunity to serve you again in the future. Wishing you the happiest of holidays! Again, thanks for choosing the Holiday Inn Express of Poughkeepsie. We hope to see you again soon!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Julie Gonzalez Front Desk Supervisor on Nov 24, 2023
Thank you for choosing the Holiday Inn Express of Poughkeepsie for your travelling needs. We are glad that you enjoyed your stay with us. We look forward to having the opportunity to serve you again in the future. Wishing you the happiest of holidays! Again, thanks for choosing the Holiday Inn Express of Poughkeepsie. We hope to see you again soon!

10/10 Excellent

Ronda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean facility
Stayed 1 night in Nov 2023
Response from Julie Gonzalez Front Desk Supervisor on Nov 20, 2023
Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We look forward to hearing directly from our guest where we can improve our services to enhance the guest experience. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We certainly pride ourselves on our customer service skills ensuring TRUE hospitality is delivered to each and every guest. I am grateful to hear that our staff was able to contribute to your overall experience with us. We hope to have the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie!

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Room was great, clean. Staff was friendly, helpful.
Stayed 1 night in Nov 2023
Response from Julie Gonzalez Front Desk Supervisor on Nov 20, 2023
Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We look forward to hearing directly from our guest where we can improve our services to enhance the guest experience. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We certainly pride ourselves on our customer service skills ensuring TRUE hospitality is delivered to each and every guest. I am grateful to hear that our staff was able to contribute to your overall experience with us. We hope to have the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie!

10/10 Excellent

James

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Clean, comfortable room.
Stayed 1 night in Nov 2023
Response from Julie Gonzalez Front Desk Supervisor on Nov 19, 2023
Dear Valued Guest,Thank you for taking the time to provide feedback on your recent experience here with us, at the Holiday Inn Express of Poughkeepsie. We look forward to hearing directly from our guest where we can improve our services to enhance the guest experience. We are all about making your “Mission Easy” by providing Simple, Smart, Travel! I am happy to see that you enjoyed your stay with us. We certainly pride ourselves on our customer service skills ensuring TRUE hospitality is delivered to each and every guest. I am grateful to hear that our staff was able to contribute to your overall experience with us. We hope to have the opportunity of serving you again in the future. Again, thanks for choosing the Holiday Inn Express of Poughkeepsie! If I can be of any further assistance, please feel free to reach out to me directly.