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Very good experince. Went with whole family (three kids under 5) and the pool and hot tob were a hit, the breakfast was better than average, and the room was clean with comfortable beds and sofa-bed.
Dennis
Stayed 1 night in Feb 2024
Response from Kevin on Feb 6, 2024
Thank you for sharing your kind words about our property. We look forward to hosting you again.
Thank you or staying with us and sharing your feedback!
6/10 Okay
Allan, Bethlehem
Dec 27, 2023
Liked: Cleanliness
Maybe it's because it was during Christmas holidays, this Residence Inn that I have stayed in before didn't perform well. The toilet was plugged but there was no one in the hotel to come clear it. I borrowed the plunger and did it myself. The Men's toilet by the lobby was out of service. And the bed was hard. One of my worst RI experience.
Allan
Stayed 2 nights in Dec 2023
Response from Kevin on Dec 28, 2023
I apologize for your less than satisfactory stay at our hotel! Your feedback has been shared with the team as we are always trying to improve our guest's experience. If there is anything we can do for you, please let me know.
10/10 Excellent
Dretha
Dec 22, 2023
Liked: Property conditions & facilities
Need to fix the lighting at the back of the building.
Dretha
Stayed 4 nights in Dec 2023
Response from Kevin on Dec 27, 2023
Thank you for staying with us and sharing your feedback too.
8/10 Good
Don
Dec 22, 2023
Don
Stayed 2 nights in Dec 2023
Response from Kevin on Jan 24, 2024
Thank you for choosing to stay with us!Your shared feedback is much appreciated as well.
Unfortunately the fire alarm went off perhaps accidentally at like 10pm and everyone had to clear out until the fire department came. That was the only negative. Luckily it wasn’t super cold.
Carl
Stayed 1 night in Nov 2023
Response from Kevin on Dec 26, 2023
Thank you for choosing to stay with us and sharing your feedback too.
10/10 Excellent
Fatimah
Nov 27, 2023
Fatimah
Stayed 1 night in Nov 2023
Response from Kevin on Dec 26, 2023
Thank you for sharing your positive feedback with us!
The front desk staff were friendly and helpful. The room appeared to be clean and comfortable but there were large bugs in the window of my bedroom, a huge bug in the bathroom and what appeared to be a large tick, also in the bathroom.
I took pictures and showed them to the desk clerk. I can send them to you if you want them.
kathleen
Stayed 1 night in Nov 2023
Response from Kevin on Nov 21, 2023
I apologize for your less than satisfactory stay at our hotel! Your feedback has been shared with the team as we are always trying to improve our guest's experience. If there is anything we can do for you, please let me know.
I apologize for your less than satisfactory stay at our hotel. Your feedback has been shared with the team as we are always trying to improve our guest's experience.
The hotel was clean but lacked a little travel conveniences we have found at various Residence Inn. This hotel did not supply extra blanket, hairdryer, nor lotion which I forgot. The breakfast was good and the food service staff attentive. I rate them a 4 out of 5 because these are minor. Its a good place to stay. Enjoy!
Audra
Stayed 1 night in Aug 2023
Response from Kevin on Sep 12, 2023
Thank you staying at our hotel! Your feedback has been shared with the team as we are always trying to improve our guest's experience.