Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Gemma from Horsham

Nice hotel in Montgomery

Posted May 4, 2014
We stayed two nights, the staff are welcoming and friendly, the room was on the small side but full of character, clean and in good decorative order. The restaurant serves very good food at very good prices, we plan to stay there again next time we visit the area.
3 out of 5
Recommended
by A verified traveler

No wifi

Posted Jan 11, 2014 on Hotels.com
Nice hotel, lovely location. Hotel needs modernisation. No Wifi so not great for business.
4 out of 5
Recommended
for Couples
by Andy from Bristol

Suits the budget

Posted Dec 17, 2013 on Hotels.com
Real Welsh welcome at breakfast. Main corridor areas a bit tired. Room clean and comfortable and after all that's what you are paying for. Lovely spot to stay and visit Mid Wales.
3 out of 5
Recommended
by N from Salop

Under new management - things should improve

Posted Oct 2, 2013 on Hotels.com
Room OK, bar food very good and plentiful. New management need to update the decor and rooms, though thi shas started in the pool area.
3 out of 5
Recommended
for Families
by A verified traveler

4star - I don't think so

Posted Sep 27, 2013 on Hotels.com
Lovely people - trying hard - but no way is this a 4 star hotel as indicated on your site. Hotel is an old antiquated building with steps and stairs throughout. Not really suitable for disabled persons.
2 out of 5
by carrie from wales

relaxing break to cheer up a friend

Posted Sep 22, 2013
Pros: helpful staff
Cons: food
Location: lovely walks round the town itself and along canal a short drive away. Powys castle and gardens...beautiful.
arrived to find pool and spa closed (this had been one of the main reasons for choosing it) and that my friend and I had been booked into a room with a double bed despite asking for twin beds on the website. There had been no warning on the website. The food was not great except breakfast which was quite good. Certainly not 4*. The saving grace was the very helpful owners and staff who were all delightful and found us two double rooms instead and offered a complementary drink. I believe that they have just taken over the hotel and I hope they will be able to turn it around as they seem very enthusiastic. beautiful area with lots of lovely walks.
4 out of 5
Recommended
for Business Travelers
by Robbie from notts

really nice

Posted Sep 16, 2013 on Hotels.com
The location of this hotel is in a superb area. I employ anyone who goes here to go to the castle at the top of the hill and experience the view. The staff were very polite and helpful and my room was comfortable and clean offering all the facilities I needed. Only one down fall!! The Food!! Don't get me wrong, it was fine but I ordered the steak and although it was enjoyable, the attention to a very small amount of detail in presentation was nil! Normal chips with a steak and some over fried mushrooms, a little side salad wouldn't have gone amiss. Either they do not have a professional chef or he was off for the evening. The breakfast was equally unsatisfactory. I ordered poached egg on toast. I got Two slices of toast on top of each other with a very small egg to compliment them, this simply did not work. If this hotel sorts out it's culinary situation it would gain top marks all round, especially as its the only place in the village you can get food other than an Indian restaurant further down the road.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

friendly staff and comfortable room

Posted Aug 11, 2013 on Hotels.com
What a lovely location.
4 out of 5
Recommended
for Couples
by HK from Liverpool

Quiet escape

Posted Aug 9, 2013 on Hotels.com
We stayed one night while visiting a couple of NT sites in the area. The hotel has recently changed hands staff were welcoming and efficient there is a cosy bar with a good choice of drinks and they do bar food. Our room overlooked the front of the hotel and you can hear the town clock striking.Breakfast was cooked to order and was good. I woud stay here again if I was in the area. The castle is a short but steep walk away with lovely views across the countryside
4 out of 5
Recommended
by Margaret from USA

Posted Aug 9, 2013 on Hotels.com
Hotel is a charming and unpretentious 17c coaching inn. Rooms are simple and pleasant, without being fussy or too aggressively modernized. Bathroom was clean and capacious. Staff was friendly and very helpful. I would recommend adding either air-conditioning or at least window screens for top floor rooms--they get very hot under the tiles and don't cool off at night. Montgomery is a small town in central Wales. We picked it for peace and quiet, not for proximity to major attractions. The ruined medieval castle behind the inn with stunning views of the countryside was a bonus. Powis Castle is about 10 miles away. You'd need a car to see most other Wales attractions from here. Pleasant, comfortable hotel pub. Restaurant ingredients are high quality but menu could use updating and more fresh fruit/vegetables. Hotel and bar seem to attract local families for evenings out and special events. Room rates were a very good value. Swimming pool is in an adjacent building so doesn't impinge on the hotel. Only late night noise was church clock ringing the hours but it wasn't loud enough to wake us. I'd be very happy to return. I hope new management doesn't overdo the process of fixing it up and erase the charm.