Ratings based on 747 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Berwick upon Tweed

Short break in Prague

Posted May 27, 2015
Pros: Staff, food, service, overall value for money
Location: Andels is ideally situated for tram and metro, literally 5 mins walk away to both.Trams 12 or 20 will take you the short trip into central Prague
For anyone looking for a hotel for a short break in Prague you wont go wrong with this hotel. The overall the experience at Andel`s was excellent, friendly staff with great facilities. The room was clean, with more than adequate facilities, maybe the only thing we could've done with was coffee and tea making facilities but other than that it was good value for money. Breakfasts were excellent, with everything you could want, as was the in house restaurant Oscars, which we used a couple of times, food, value and service all excellent. I have been to Prague twice now, if we go back, which I hope we will then we will definitely be back at Andels. To sum up if your looking for a clean hotel with friendly, helpful staff, with good food then I would seriously consider andels.
Comment from Hotel Management
Jun 1, 2015 by denisa.karizkova@vi-hotels.cz, Hotel Management
Dear Guest, Thank you very much for taking time to write your nice review. We are happy that you had such a memorable experience with us and that you loved your stay and friendliness of our staff! We hope that we are your first choice the next time you are in Prague! With best regards, Marek Palenik Resident Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Colmar

Hotel calme, et proche du tram..5 min du centre

Posted May 22, 2015
Pros: L accueil, la proprete et la gentillesse du personnel
Cons: La porte fenetre du salon dans la suite 6001 !!
Location: A Prague tout est a faire , aussi bien le quartier juif, que la citadelle, que le pont Charles.. Visiter la ville par le bateau est un must
Nous avons eu la chance de pouvoir loger dans la suite 6001, vue sur Prague et terrasse de 60 m. 2.. Kitchenette , salon, belles teles au pluriel....il y en a deux..au cas ou madame souhaite regarder son feuilleton plutot que le match de hokey rep tcheque contre Canada....lol Sdb tres confortable avec design moderne, chambre climatisable, et doucuer nocturne car calme et isolee. Petit dejeuner complet mais hélas le charmant jeune homme qui nous accueillait le matin n etait plus la quand nous avons quitté l hotel..nous aurions aimé le gratifier d une petite recompense..
Comment from Hotel Management
May 28, 2015 by denisa.karizkova@vi-hotels.cz, Hotel Management
Dear Guest, We would like to take this opportunity to thank you for your stay with us. We are very happy to hear that you enjoyed your visit and we are looking forward to welcome you to the Golden City very soon again. With best regards, Marek Palenik Resident Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Germany, formerly Texas

Great Deal

Posted May 17, 2015
Pros: Breakfast buffet
Cons: Not much, our room didn't have a view but we knew that going in.
Location: South of the Old quarter. Walking distance to everything
The place was in a great location. The staff was really friendly and helpful as well as being very fluent in English. The parking situation is great and under the building in a safe place. The biggest surprise was the breakfast buffet. It was one of the best breakfasts I've had in Europe(European breakfast is nothing like American breakfasts) and I've been living here for over a year now. Very quiet as well, we had our 4 month old daughter with us and given the amount of people at the hotel we slept hard right through the night.
Comment from Hotel Management
May 23, 2015 by denisa.karizkova@vi-hotels.cz, Hotel Management
Dear Guest, Thank you very much for choosing our property for your stay and for writing your very positive feedback. It is great to read that you fully enjoyed your stay with us and than you will retain pleasant memories about us. We do hope that we may be welcoming you soon again to our property and send you kind regards. With best regards, Marek Palenik Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2015
Sehr modern sehr schön nur Parkhaus ist teuer die Nacht 30€
5 out of 5
Recommended
for Everyone
by A verified traveler

Sehr angenehm!!!

Posted May 8, 2015
An unserem dreitägigen Aufenthalt in Prag mit zwei Übernachtungen im Andels Hotel gibt es nichts auszusetzen. Sowohl das Zimmer war sehr sauber und die Betten bequem, als auch das gesamte Hotelpersonal sehr freundlich. Das Frühstück war ebenfalls sehr zufriedenstellend (ebenfalls für Vegetarier große Auswahl)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom København, Danmark

Dejligt hotel tæt på offentlig transporter.

Posted May 6, 2015
Pros: Dens belligenhed.
Cons: Superior værelserne er nok alt for lille til tre personer, derfor synes jeg at hvis man har bestilt værelser til tre personer så må man give dem et st
Location: Hotellet ligger tæt på offentlig transporter og butikker.
Personalet er venlige, søde og hjælpsomme. Morgenmads buffeten har noget for enhver smag. Hotellet er tæt på butikker og restauranter.
Comment from Hotel Management
May 12, 2015 by denisa.karizkova@vi-hotels.cz, Hotel Management
Dear Guest, Thank you very much for choosing our property during your visit our beautiful Prague. Hope, we will have the chance to see you very soon at our hotel again. With best regards, Marek Palenik Resident Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rijswijk zh

Geweldig hotel gunstige ligging

Posted Apr 28, 2015
Een geweldige schone en nette hotel. Vlakbij oude centrum je kunt makkelijk naar de oude centrum lopen. Openbare vervoer stopt voor de hotel en het ligt midden in het winkelcentrum met mooie winkels en een grote supermarkt. Het was een super kort vakantie!!!!!
Comment from Hotel Management
May 4, 2015 by denisa.karizkova@vi-hotels.cz, Hotel Management
Dear Guest, We are so happy you enjoyed your visit in Prague and we appreciate your comments about your stay. We look forward to your future visits. With best regards, Marek Palenik Resident Manager
3 out of 5
by A verified travelerfrom Seoul

Posted Apr 27, 2015
After my breakfast, I need some time to rest myself. So, I was staying at room before the check out time. The housekeeper was suddenly entered my room at 9:30. I was very shocked and upset. However, they act that it is not big deal. I never recommend this hotel to my friends.
Comment from Hotel Management
May 4, 2015 by denisa.karizkova@vi-hotels.cz, Hotel Management
Dear Guest, Let us to thank you for choosing our property for your stay and for sharing your experiences with us. We take all comments from our guests very seriously, negative or positive, because this is the best way how we can improve our services. Please believe, that this kind of service is not our standart. We are really sorry to hear about your dissatisfactory with our services and we hope we will be able to welcome you at our hotel soon again in order to reassure you about the quality of our hotel. With best regards, Marek Palenik Resident Manager
3 out of 5
by A verified travelerfrom London

Business Hotel. not for tourists

Posted Apr 25, 2015
Pros: The shower
Cons: Realistically, the hotel won't change anything because I am not their target market. But cleanliness in the rooms, and comfort in the bar need address
Location: Andel tube station very close, easy links to Old and New Town. Lots of good cheap restaurants locally much cheaper than teh hotel.
The hotel is set up for, and cleans to the standards required for mid level business guests. Only 1 bathrobe in the room, scratchy cotton towels, dirty marks on the door and walls, no English language channels on the TV bar the news. Limited menu, pricey for location - the most expensive coffee in a mile I guess. Not recommended for tourists, and I have stayed at the Angelo (sister hotel) around the corner which does a much better job of catering for all types of guest.
Comment from Hotel Management
May 4, 2015 by denisa.karizkova@vi-hotels.cz, Hotel Management
Dear Guest, Thank you very much for taking the time to share your constuctive feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience. With best regards, Marek Palenik Resident Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Marseille

Superbe hotel

Posted Apr 16, 2015
Personnel rapide,éfficace et sympathique. hôtel bien situé à proximité du métro,tramways, bus avec restaurants et shopping centre en face.Petit déjeuner assez copieux. Je tiens à préciser que cet hôtel est très bien insonorisé ce qui n'est pas toujours le cas ailleurs.
Comment from Hotel Management
Apr 23, 2015 by denisa.karizkova@vi-hotels.cz, Hotel Management
Dear Guest, We are so happy you enjoyed your visit in Prague and we appreciate your comments about your stay. We look forward to your future visits. With best regards, Marek Palenik Resident Manager