Daily buffet breakfast (EUR 15 per person)

Reviews of Design Hotel Neruda

4 out of 5
Design Hotel Neruda
Nerudova 225/44, Prague

Reviews

8.4

Very Good

Rating 10 - Excellent. 272 out of 739 reviews" "
Rating 8 - Good. 347 out of 739 reviews" "
Rating 6 - Okay. 81 out of 739 reviews" "
Rating 4 - Poor. 32 out of 739 reviews" "
Rating 2 - Terrible. 7 out of 739 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities
This was not our first time staying at this wonderful hotel. From the checking in it was just a fantastic experience. I traveled with my mother, booking a room for each of us. We were pleasantly surprised by how spacious our rooms were, and the fact that our doors just faced each other. What a perfect set up I can honestly say that I had my best sleep out of all the hotels that I slept in on this specific trip. There was absolutely no problem with any noise from the street that are windows faced. The bottle of Prosecco that we received as able come gift was just a perfect touch. We enjoyed breakfast. There is plenty to choose from and the staff always refills items as they get low. The selection changes daily as well, and I appreciate that. As for the staff, everyone is always eager to assist if needed. Location is one of the best, just steps away from the presidential castle and short walk to many of the major sites that one wants to see in Prague. We always make a reservations at a restaurant. That’s just next to the castle 2 minute walk from the hote called Kuchyn , the specialize in Czech cuisine, and are one of the best. If you truly want to experience what Prague has to offer, this is the hotel to stay in. There are many options out there, but the location, Price and Customer Service is top-notch. We will stay here again for sure. Special thank you too manager Tereza for making our stay great.

8/10 Good

Ian, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pay extra for a room with a window abd shower as some rooms are very basic. Also in the middle of a very steep hill. Clean friendly quiet hotel.
Stayed 3 nights in Aug 2023
Response from Design Hotel Neruda team on Aug 29, 2023
Dear guest,thank you for sharing your review.

8/10 Good

Serkan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Irene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility clean and just step away from Prague castle entry.
Stayed 3 nights in Feb 2023

10/10 Excellent

Helena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay, and couldn’t ask for anything more from the hotel, highly recommend this hotel for anyone wanting a romantic stay, aswell as a short break, near to all the tourist spots, but far enough that you can be away from the hustle and bustle!

10/10 Excellent

Kathia, San Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

8/10 Good

STEPHEN, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was what we hoped for. We selected it largely on the basis of location, but did not realize how steep the hill was where it was located. This limited to a certain extent our mobility and forced us to use more Ubers than anticipated. But otherwise, a lovely small hotel, with an eager and helpful staff, good enough rooms and fine breakfasts.
Stayed 3 nights in Nov 2021
Response from Tea Rojnic John on Dec 23, 2021
Dear Stephen, thank you very much for your review. We are very happy that you enjoyed your stay with us.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly. Tereza is most helpful with any issues and a great resource of help with Prague in general. Overall I think the place is nice. The room was great.
Stayed 13 nights in Jun 2021
Response from Tea on Jun 22, 2021
Dear valued guest, Thank you for your kind words and for leavind review here at expedia. We were happy to read, that you enjoyed your stay and we will be looking forward to welcome you back in the future. Kind regards, Tea Rojnić John, General Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Prime location. Highly recommend this hotel. Prime location.
Stayed 2 nights in Jan 2020
Response from Gennady, Front Desk on Jan 24, 2020
Dear Valued Guest, thank you so much for choosing Design Hotel Neruda for your recent stay. We are satisfied that you had a great stay and that everything was according your expectations.

10/10 Excellent

Bob

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location near the top of the hill where Prague Castle is located. The staff was incredibly friendly and helpful. Good selection at the breakfast buffet and lots of restaurants near by.
Stayed 5 nights in May 2019
Response from Miloš, Guest Relation Manager on Dec 10, 2019
Dear Valued Bob, thank you for maximum rating regarding your excellent stay in Design hotel Neruda. I am pleased by mentioning our friendly staff and our rich continental breakfast. Thank you. Best regards, Miloš, Guest Relation Manager

10/10 Excellent

Mike, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, excellent quiet location. Great breakfast
Stayed 4 nights in Nov 2018
Response from Kristýna on Nov 20, 2018
Dear Mike , thank you for your kind words and for these 5 points. We really appreciate it and hope to see you back soon. Best regards, Design Hotel Neruda Team

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel would stay again
Beautiful hotel, very nice staff, great breakfast buffet, lovely chocolate store attached. Near Prague castle. The room was beautiful and overlooked the street.
Stayed 2 nights in Oct 2018
Response from Nikola on Oct 23, 2018
Dear Alexa, thank you for your 5* evaluation. We really appreciate it! Have a nice day. Best regards, Design Hotel Neruda

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Vendula on Oct 15, 2018
Dear Valued Guest, thank you for your 5* evaluation. We really appreciate it! Have a nice day. Best regards, Design Hotel Neruda

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the castle. Definitely would stay there again!
Stayed 4 nights in Sep 2018
Response from Vendula on Oct 3, 2018
Dear Valued Guest, thank you for your review. We really appreciate it. We are definitely look forward to welcome you back. Hope to see you soon. Have a nice day. Best regards, Design Hotel Neruda Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast with good recommendations and temperature information Great Location
Stayed 4 nights in Sep 2018
Response from Vendula on Oct 3, 2018
Dear Valued Guest, thank you very much for your feedback regarding your recent stay with us. We really appreciate it and hope to see you back soon. Have a nice day. Best regards, Design Hotel Neruda Team

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Great location. Excellent reception and recommendations. Breakfast service was not super friendly. No amenities. It was good for the price. Fine for a few nights and charming in a way.
Stayed 4 nights in Aug 2018
Response from Kristýna on Aug 24, 2018
Dear Michael, thank you for your review regarding your recent stay. We really appreciate it. Have a nice day. Kind regards, Design Hotel Neruda Team

10/10 Excellent

Eva, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff were very friendly. Br karats was great, and each day they offered recommended activities in the city.
Stayed 4 nights in Jul 2018
Response from Miloš, Guest Relation manager on Aug 21, 2018
Dear Valued Eva, thank you for maximum evaluation of 5 stars! I do appreciate your compliments towards our friendly and hospitable staff. Thank you once again. Best regards, Miloš, Guest Relation manager

10/10 Excellent

Janet, Salinas, Calif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, historic, great location..not handicap accessible
Stayed 4 nights in Jul 2018
Response from Kristýna on Aug 24, 2018
Dear Janet, thank you very much for your 5* evaluation. We really appreciate it! We are happy to see your overall satisfaction and we hope to welcome you back again. Best regards, Design Hotel Neruda Team

10/10 Excellent

Danielle, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel minutes from Prague Castle
We had a large room, modern wth a historical feel. Very clean, quiet. Hotel staff including Jaroslav and Miro were extremely helpful and courteous. Fantastic breakfast included! Loved our stay!
Stayed 3 nights in Jul 2018
Response from Vendula on Jul 24, 2018
Dear Danielle, thank you for your excellent feedback. We really appreciate it! I will definitely share your comment with Miro and Jaroslav - they will be pleased for sure! We hope to see you again soon. Best regerds, Design Hotel Neruda Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The greatest thing about this hotel is the staff! Everyone was so helpful and accommodating. An extra special thank you to Milos who always went above and beyond helping us with tours and answering all of our questions. The breakfast was a great way to start every day and our room was very clean and comfortable. We missed having a shower but enjoyed the big bath tub.
Stayed 7 nights in May 2018
Response from Vendula on Jun 20, 2018
Dear Valued Guest, thank you very much for your feedback regarding your recent stay in Design Hotel Neruda. We really appreciate it! Thank you for nice words regarding our helpful staff, I will share your comment with them and also with Milos. We hope to welcome you back one day. Best regards, Vendula Gajova General Manager

10/10 Excellent

Neringa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience overall
The service was great. The breakfast is just plentiful, anything you wish for. The location is very convenient as it is next to the Prague Castle and close to the Charle’s bridge. It’s much quieter than in the central location. Suitable for people who want to stay away from noisy night life.
Stayed 4 nights in Feb 2018
Response from Vendula on Apr 13, 2018
Dear Neringa, thank you very much for your excellent review. We are happy to read about your overall satisfaction. You are right - location of Design Hotel Neruda is just fabulous. We hope to see you again during your next trip to Prague. Kind regards, Vendula Design Hotel Neruda

8/10 Good

Mike, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in nice location
Really enjoyed our stay, the hotel is located minutes away from Prague Castle and Petrin Hill. The staff are very friendly and approachable, rooms clean and comfortable and it’s next door to a chocolate shop - what more can you ask for!
Stayed 3 nights in Jan 2018
Response from Vendula on Apr 13, 2018
Dear Mike, thank you very much for your feedback regarding your recent stay in our hotel. We are happy to read that you enjoyed location, tasty breakfast and that you found our staff friendly and helpful - I will share your comment with them. We definitely understand that not all guests like the big double duvet so for this cases we have also single duvets available and we are always ready to bring them upon request. We hope to see you again during your next trip to Prague. Have a nice day. Kind regards, Vendula Design Hotel Neruda

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, comfortable and great location
I spent three nights here as a solo traveler. The hotel is comfortable and low key, yet modern with all the amenities. The breakfast buffet is great. My room was so comfy and quiet. The bathroom was a bit small but that didn't bother me. I liked that my bedroom windows opened on an inner courtyard, and the "view' included the back of the Schwarzenberg Palace. I also appreciate the location...which I considered perfect. I wouldn't have wanted to stay on the opposite side of the Charles Bridge because it felt so touristy. The Hotel Neruda is close to everything yet feels "away from it all". Just a 10 minute walk to the castle. The staff was lovely.
Stayed 3 nights in Jan 2018
Response from Vendula on Jun 20, 2018
Dear Valued Guest, thank you for your feedback regarding your stay in our hotel. We are happy to see your overall satisfaction. You are right, location of the hotel is simply perfect. Thank you again for your excellent evaluation. We hope to welcome you back one day. Kind regards, Vendula & Design hotel Neruda Team

10/10 Excellent

Prav, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home is where the heart is & smiles rise like sun
Beautiful hotel with a delicate fusion of styles infused with beautiful, kind staff who are consummate professionals but yet compassionate, down-to-earth and extremely modest. They always go out of their way to make sure you are happy and looked after. I feel like I am at home and with family. Even the management and senior team are excellent, kind and empathetic. This is my favourite hotel in the world and not just because it sits at the feet of the Stunning Prague Castle, not just because it is the magical mala strana but because of all this and more.... What more? Check it out and find out for yourself ;)
Stayed 7 nights in Sep 2017
Response from Vendula on Nov 12, 2017
Dear Prav, thank you for your nice and warm words. It really made our day. I will share your feedback with all our team. Your are our favourite guest and all team is always looking forward to welcome you back again and I hope it will be soon. Have a lovely day. Greetings from Prague from all team. Best regards, Vendy

10/10 Excellent

Lucinda, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location beneath Prague castle. Room charming and airy upgraded to the best room in the house. Fabulous Bathroom.
Stayed 1 night in Aug 2017
Response from Vendula on Sep 2, 2017
Dear Lucianda, thank you very much for your 5 points evaluation. We really appreciate it! We are happy to see your overall satisfaction, especially with the location and assigned room. Thank you again for sharing your experience. We hope to welcome you back one day. Best regards, Vendula & Design Hotel Neruda Team

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Prague!
Great location, beautiful room, friendly and helpful staff- everything we wanted.
Stayed 4 nights in Jul 2017
Dear Mr. Edward, thank you very much for maximum evaluation - we appreciate! I am delighted by your nice review. We are very glad that you enjoyed your stay with us! Best regards, Nikola Jelcsová Front Desk

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Excellent service from the front desk. Staff were very obliging, polite and friendly. Very convenient location. A variety of good foods for breakfast menu. Altogether highly recommended.
Stayed 3 nights in Jun 2017
Dear Valud Guest, Thank you for such a lovely review. We hope to see you soon. Best regards, Michal Front desk

8/10 Good

Anne-Marie, London

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is close to Prague castle
Nice hotel - rooms are a bit small, though. Attractions involve a leisurely walk
Stayed 4 nights in Jun 2017
Response from Miloš, Guest Relation Manager on Jul 5, 2017
Dear Anne-Marie, thank you for your review, we appreciate it. I am glad, that you liked our hotel and hotel's location. Thank you very much again. Best regards

10/10 Excellent

Erdegeist, Rocky Mount, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel; great location
My husband and I spent 4 nights here; easy walk to Prague Castle and Old Town. Loved the buffet breakfast with meats, cheeses, breads and pastries, vegetables and fruit, eggs, sausages. Excellent coffee. Located in Lesser Quarter - easy walk to Prague Castle and Old Town.
Stayed 4 nights in Jun 2017
Response from Miloš, Guest Relation Manager on Jul 3, 2017
Dear Valued Guest, thank you for choosing Design Hotel Neruda for your recent stay. I am very happy, that you loved the design of our hotel. Thank you for highlighting our perfect location and delicious breakfast! Thank you very much again and I hope to see you again.

10/10 Excellent

Liz, Sussex UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, lovely location, friendly staff
Warm welcome, we asked for a bath as well as a shower and got a room upgrade. The breakfast was very good, overseen by a delightful friendly woman. The hotel is in one of the most beautiful parts of Prague, though up a very steep hill!
Response from Michal on Jul 5, 2017
Dear Valued Liz, thank you very much for sharing your lovely experience with Design Hotel Neruda! We are glad that you enjoyed your stay and hope to welcome you again soon in Design Hotel Neruda! Best regards, Miloš and Design Hotel Neruda team

10/10 Excellent

Randall, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
I recently stayed in Prague for the first time. The Hotel Neruda was excellent. Close to things you want to see and restaurants and places to get a drink if you want. It was warm and friendly and i would recommend it to anyone traveling there. The room was incredible and the staff was excellent.
Response from Gennady, Front Desk. on May 1, 2017
Dear Randall, Dear Valued Guest, Thank you for such a wonderfull review of our hotel. Thank you for highlighting our ideal location, friendly hospitable staff and wonderful room. Thank you very much. We hope we will see you again. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel just below Prague Castle
This is a great place to stay and is less than a 5 minute walk up a ramp to Prague Castle and less than a 10 minute walk up to Strahov Monastery and The Loreto. Milos, the Guest Relations Manager, is a fantastic host and simply lights the place up with his presence. The entire staff is helpful and pleasant.
Response from Gennady, Front Desk. on May 3, 2017
Dear Valued Guest, thank you very much for sharing your possitive experience with Design Hotel Neruda! We are glad that you enjoyed your stay. Thank you for mentioning our great location. Especially many thanks for highlighting our staff. Hope to welcoming you again soon. Best regards,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, amazing city!
Booked the superior room hoping for the nice room with the bath in the room as this looked lovely online. When we arrived at the hotel to accommodate our request we were upgraded to a deluxe room which was absolutely amazing with open plan bathroom and shower within the room. Design was amazing and the service even better. Very friendly and inviting staff who helped with all tourist questions. Attached to the hotel is a chocolate bistro café which serves chocolate beer and wine as well as very rich (sickly) hot chocolate, it's a must!!! The chocolate wine and beer are so nice we brought a bottle home with us. Amazing place for a boutique couples long weekend away would definitely recommend. On a side note - the hotel is situated up a hill, not a very steep one but it is quite long so I would recommend if you had slight walking difficulties this may not be the hotel for you but this is only a minor point as UBER taxi's are v cheap!!
Dear Matthew, thank you very much for your 5 points evaluation. We really appreciate it. Thank you for such a nice and warm words regarding your stay with us. We are glad that you enjoyed your stay in Prague. Thank you again for sharing your excellent review with other travellers. We hope to see you again. Best regards, Vendula & Design Hotel Neruda Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, location, service, design
This is the second time I've stayed at Design Hotel Neruda, and I will again in the future--I love it!
Dear Valued Guest, we appreaciate a lot your positive ranking about Design Hotel Neruda and facilities. We are truly glad that you had an amazing stay and it will be a great pleasure for us to welcoming you next time. Do not hesitate to contact us directly during your next trip to Prague. Thank you again. Best regards, Gennady & Design Hotel Neruda

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent break
The staff in particular Milos and Martina were very helpful and friendly, the hotel on a hill very close to the castle was well serviced with restaurants all around
Dear Valued Roger, thank you for your nice review and for choosing our hotel for your recent stay. I am delighted by your kind words towards our hospitable and friendly staff, also to our ideal strategic location. Best regards, Gennady and Design Hotel Neruda Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Great base for a trip to Prague.
Response from Gennady, Front Desk. on Apr 4, 2017
Dear Valued Guest, thank you for sharing your nice review and especially many thanks for your possitive words about the hotel staff! We are looking forward to welcome you in Design Hotel Neruda soon again. Best regards,

6/10 Okay

Verified traveler

Liked: Room comfort
Near to castle taxi service organised by hotel very good breakfast area cramped when busy
Response from Michal on Apr 5, 2017
Dear Valued Guest, We appreciate your feedback - the positives and negatives as well. We indeed have an ideal location. I am surprised to read about a staff welcome as a con - mostly our staff is rated really good. Please once wisiting Prague, use our services again and we can persuade you we provide excellent service. Best regards, Michal Front desk

10/10 Excellent

Jordan, Tel Aviv, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern sytlistic hotel outside the old city
Great hotel, especially for those that prefer not to be dead-center in the old city. The hotel is located on the other side of the river a 5-10 minute walking distance from the old city of Prague. Staff were very helpful and service oriented. Room was clean but slightly on the small side. Would recommend upgrading to a larger room. All in all a good find and would recommend it to couples, business travellers and students.
Response from Michal on Apr 5, 2017
Dear Jordan, Thank you for such a lovely review of our facility. We are in a top location of Prague indeed. Kind words about our staff are always appreciated. If we know, we try to find a option for clients who would prefer larger room. Please, once in Prague use our service again and let us persuade you we can do even better. Best regards, Michal Front desk

8/10 Good

Ahall, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
The hotel is lovely and the staff couldn't do enough for you, the room was lovely and they offered a free warm drink everyday in reception and free hot drink and cakes each day from 5-7pm. Only down side was it was at the top of a hill and was a 30min walk to the Old Town, which sounds further than it is once you do it at least twice a day! Amazing Restuarant right by the hotel called garden Santirini or something like that - definitely recommend you try it !
Response from Gennady, Front Desk. on Apr 4, 2017
Dear Ahall, thank you very much for choosing Design Hotel Neruda for your recent stay. It is agreat pleasure for us, that you had such an amazing stay. Thank you for all mentioned compliments. Thank you for highlighting our historical location, friendly and hospitable staff and also service itself - we appreciate. Thank you very much again. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel next to the castle
We went to celebrate a birthday and before we even arrived, the reception staff were really eager to help to make our stay extra special. We were upgraded to a larger room which looked out over the street - it was really comfy, the only issue was that it was right next to the lift so could be a little noisy, but this was only an issue in the morning really. Breakfasts were great - definitely get there earlier rather than later as it gets really busy and on occasion, there wasn't enough of some things, though that may be different when the hotel is busier. There is also a great chocolate cafe in the hotel - would definitely recommend a visit!
Response from Kristýna Burdová, front desk on Jan 31, 2017
Dear valued guest, on behalf of the entire team, I would like to thank you for such a amazing review. We are pleased, that you enjoyed our breakfast, room upgrade and charming location! Also, we are happy, that you were satisfied with our communication even before your arrival. Thank you again and we all hope to see you again soon.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
sad!
The room is totally different,. They one I see on the internet is diferente I feel cheated Alejandro

10/10 Excellent

andy, warwickshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a getaway
Staff were very helpful and couldn't do enough to make your stay a good one. Nice touch of a free cake a tea between 5-7 to recharge your batteries. Our room was clean and warm. 5 minute walk to the castle and a ten minute walk to the bridge/old town. Would stay again!
Response from michal on Jan 9, 2017
Dear Valued Marcela & Klaus, thank you very much for such a nice review and for your trust to coming back to our lovely Hotel - we appreciate a lot. Besr regards, Michal

10/10 Excellent

Margaret, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position without being with the manic crowds
On the queiter side of Charles Bridge, close to the castle. A wonderful position with staff that want to please and are very enthusiastic. Bags of character with modern amenities.
Response from Michal on Jan 7, 2017
Dear valued guest, Thank you for such a nice review. We try to do our best for our clients. Please once in Prague use our services again. Best regards, Michal Front desk

8/10 Good

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, and great breakfast/location!
I loved the homemade breakfast and the service was incredible. The location was especially great since we were away from high traffic tourist attractions but still close to everything. The only little problem that made it a 4/5 was the bathroom. It needs serious updating as it takes away from the modern charm of the rest of the hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location, but overpriced
Friendly staff, great location, but a bit overpriced. I just realised that they charged us more than the rate I booked through hotels.com.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Had an amazing 3 night stay, hotel close to castle, 10 mins and centre of Prague 20 mins. Lovely breakfast selection fresh made cakes a MUST! Staff went out of their way to help and were really friendly. Would definitely recommend this hotel and will visit again.
Response from Kristýna Burdová, front desk on Jan 12, 2017
Dear Valued Guest, I am more than happy to see, that you enjoyed your stay in Prague with us. I would like to thank you for your kind words about our breakfast, location and our staff. Thank you and hopefully see you soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very central
This is a fantastic hotel, great location, huge fresh breakfast, very clean, great beds. I am allergic to strong scents and the cleaner they use gave me a headache. So if that's not a problem then book this hotel with confidence, otherwise stay elsewhere.
Response from Gennady, Front Desk. on Oct 31, 2016
Dear Valued Guest, thank you so much for choosing Design Hotel Neruda for your recent stay. We are satisfied that you had great stay and that everything was according your expectations. Thank you for highlighting our excellent and delicious breakfast with huge option of local products together with tasty italian Lavazza coffee. Thank you for mentioning our location, it is in a walking distance to top places of interest. It is a pleasure for us to hear, that you enjoyed our comfortable beds. I am very sorry for the inconvenience with the cleaning spray in your room. Our housekeeping service will give more attention to it. Once again thank you for sharing your experience of stay with us.

10/10 Excellent

Jen, LA by way of Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location right near the castle, charming
Hotel Neruda is in "Lesser Town" on the other side of the Charles Bridge from Old Town Center. It's up the hill right below the castle on the most charming street. Just a 2 minute walk up the hill and you are at the castle and the most amazing views of the city. The staff at the hotel could not have been nicer or more helpful, to a person. Among the best customer service I've ever experienced. The rooms are a little quirky in shape due to the fact that the hotel is ooooold (building is from 1348). But the amenities are modern with good water pressure, etc. Make sure to ask for a shower if you need one. The rooms with tubs only have the hand held sprayer. And if a view is important to you, make sure to specify and possibly upgrade for that. I was in a standard room and had no view.
Hotel Neruda is white bldg on left
Response from Gennady, Front Desk. on Oct 19, 2016
Dear Jen, Thank you very much for sharing your experiences with other travellers. Your words of appreciation mean a lot for us - our friendly and hardworking staff is very attentive with excellent service. Due to our strategic position is very easy to walk to Prague Castle complex, Charles bridge is around 10 min. on foot. Helpful and polite staff is always avaible to help or advice 24 hours in our nonstop reception. Our rooms offer different views, some of them have a view to the Neruda Street, others face the courtyard of the hotel. Of course, anytime you may leave the request for the view and it will be our pleasure to prepare a room with a view for you or offer the upgrade. Also in the rooms we offer a shower or the bath according to the wishes of the guests. Small and Standard rooms offer the shower, upper categories offer the bath. . Thank you very much again for such a nice review full of positives. Best regards,

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual property
Very unusual property; emphasized style over function. Shower was a bit of a challenge given handheld wand and no surrounding shower stall... just open tub with partial shower curtain to the side of an open room. Not for the elderly or physically impaired.
Response from General Manager on Oct 12, 2016
Dear Valued Guest, thank you for your review about Design Hotel Neruda. We are glad thad you had great time. I am satisfied that our unusual and unique type of building was up to your liking as well as design of the room. I am very sorry for your troubles with the shower - we have also Superior street view category which have possibility of shower or bath. Otherwise our beautiful Design rooms offer enough space with glass Design and each room is different and there is not one room, which is the same. Thank you very much. Best regards, Miloš, Guest Relation manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. Even Nicer Location
Design Hotel Neruda is a quaint hotel with an excellent location. Very close to the Prague Castle and other restaurants and shopping attractions. The hotel staff was extremely friendly and the hotel manager was extremely helpful, kind, and willing to help. The price was right too! It's obviously not the Shangri-La, but our superior room was spacious and very clean. Breakfast was good too. There's a nice little cafe attached to the hotel. I can't speak for the spa because I didn't use it. I will stay here again when I return to Prague.
Response from Miloš on Oct 12, 2016
Dear Valued Guest, thank you so much for such a nice review full of positives. We are delighted that you had great stay all in all. Thank you for highlihting our fair price, strategic position close to all main monuments, cleannes of our hardworking housekeeping and our friendly and attentive staff. Thank you so much personnaly for you kind words about our Guest Relation managers - we try to improve all our service and maximum satisfaction is our primal goal. Superior street rooms has been reconstructed several month ago and offer clean, light, well equiped acommodation. Our Spa has huge option of treatments and you can book it on reception. Thank you very much again. Best regards, Miloš, Guest Relation Manager