Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Toronto

OK hotel, you will find better ones around

Posted Jul 13, 2015
Pros: Breakfast and Location
Cons: Air-conditioning needs major improvement Staff needs to be polite
Location: Located near Metro A (goes to old town and palace) and Metro C Right next to the National Museum.
Major complaint: The AC was not working and it was very very uncomfortable the first night. Upon complaining the man at the reception said "he could not help me". I was shocked; if not to help why was he there at all. After complaining for the second the time the next day a different lady at the reception moved us to another room where the AC was weak but atleast working. The shower was clogged. Toilet supplies are not replenished. Compliments: The breakfast is pretty good and the best part of the stay I must say. Location is convenient - close to both Metro line A and C.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calif.

A nice hotel, close to the old town

Posted Jun 30, 2015
Pros: Breakfast! Buffet style, plenty of excellent tasting food included in the hotel rate! Loved variety and quality of food and service! Renovated rooms.
Cons: Elevator is kind of slow. No soap bars and shampoo. Did not like the liquid soap.
Close to the old town but yet not noisy. walking distance to the subway. mini-markets and places to eat nearby. Limited parking at the premises. Arrived early, dropped off bags at the hotel and left. Excellent, courteous staff, all speak English.
2 out of 5
by A verified traveler from uk

Close to square

Posted May 19, 2015
Asked for a ground floor room given a 3rd floor one had to request again no cleaning done fir 3 days and problem with ants in room as well as too much noise very early in the morning
3 out of 5
Recommended
for Families
by Lars from Göteborg

Bra Läge fräsha rum

Posted Apr 14, 2015 on Hotels
Bra läge på Hotellet, nära till Turiststråk och sevärdheter. Bra sängar fräsha rum,bra frukost
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
Very close to the main town, only 5minutes walk. Friendly staff with good English
5 out of 5
Recommended
for Families
by Yoon jo from 베네치아

편안한 숙소

Posted Mar 29, 2015 on Hotels
편안하고 잘 쉬었습니다
4 out of 5
Recommended
for Couples
by A verified traveler

uitstekend

Posted Mar 23, 2015 on Hotels
Goede locatie, op korte afstand van de metro, maar lopen naar de oude stad is ook prima te doen.
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Feb 24, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Torino

Giudizio positivo

Posted Jan 7, 2015
Buona posizione vicina al centro e alla metropolitana. Camera calda e confortevole, Colazione buona e abbondante. Però nel complesso non equivale ad un 4 stelle italiano.
4 out of 5
Recommended
for Personal Event
by Alma from Los Angeles, CA

One Day in Prague...

Posted Jan 6, 2015 on Hotels
Staff was very helpful, and breakfast was actually really good. The bed was just a bit firm, but everything else was great. :)