Executive Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
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Reviews of EA Hotel Downtown

4 out of 5
EA Hotel Downtown
Zitna 53, Prague

Reviews

8.0

Very Good

Rating 10 - Excellent. 84 out of 338 reviews" "
Rating 8 - Good. 173 out of 338 reviews" "
Rating 6 - Okay. 58 out of 338 reviews" "
Rating 4 - Poor. 17 out of 338 reviews" "
Rating 2 - Terrible. 6 out of 338 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Magdalena

Disliked: Amenities, property conditions & facilities
Condition of the rooms and especially bathrooms was very poor, air conditioning was not working, there was unpleasant smell in the room, and it was extremely noisy. I'd call it a youth hostel, not a 4-start hotel. Completely ruined my experience in Prague.
Stayed 3 nights in Sep 2023
Response from BB on Oct 4, 2023
Thank you for taking the time to share your experience with us. We are sorry to hear that your stay at our hotel did not meet your expectations. We take all feedback seriously. We will be sure to address the issues you mentioned with our housekeeping and maintenance staff to ensure that our rooms are in the best possible condition. We hope that you will consider giving us another chance in the future to show you the improvements that we have made.

8/10 Good

bunyamin

Stayed 2 nights in Jun 2023

8/10 Good

Max

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was only a short distance from the sites of Prague. The staff were helpful and friendly. The room and areas of the hotel were very clean. At night it was a little noisy but understandable when you’re in the middle of a city. Thank you EA Downtown for a lovely stay.
Stayed 3 nights in Apr 2023

10/10 Excellent

Christopher, Streator

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very good location, being within a 3 minute walk to Wenceslas square and the Czech national museum. The walk to the bridge is a good 10-15 minutes though. However, there is plenty of transportation options as well. Everything was clean and the bed comfortable, although why the double bed consists of 2 twins rammed together is always a puzzlement.I wish they put a king size sheet over them. Anyway, this hotel is worth the stay.
Stayed 2 nights in Mar 2023

8/10 Good

Minh-Son

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Downtown. Within a five minute walk there are a few sightseeing spots and in about 10 minutes there was the historical old town. But because it's located near a big Main Street, it was noisy sometimes, but not too much, manageable.
Stayed 3 nights in Sep 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Soran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Only onee lift was a bit of a downside when it was breakfast
Stayed 4 nights in Nov 2019

6/10 Okay

Bryan

Liked: Cleanliness, staff & service
Reception staff were helpful,breakfast was good. Location was great very close to city centre. Only down side ear plugs in room which was for emergency vehicles sirens during the night as main roads were nearby.
Stayed 3 nights in Nov 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect as always in our numerous stays during the last couple of years. Check-in and check-out process with Rashid was as smooth as could be. The kettle was a welcome extra. Dr. I. Seymour ד"ר א. סימור
Stayed 1 night in Sep 2019

8/10 Good

Gary Valentine

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
We had a comfortable stay in the hotel. However, packed breakfast, which was promised and for which we had paid in advance, was far below standard and disappointing.
Stayed 2 nights in Aug 2019

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel. Check in a little slow but fine. Breakfast excellent, rooms in very good condition. Nice bathroom.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an awesome location. With the dollar being strong, the price was very reasonable. The breakfast is awesome. The staff was very helpful in all matters I would definitely stay here again
Stayed 2 nights in Jul 2019

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel close to the city center
Pros: Warm welcome thanks to Rachid room OK but nothing special Breakfast was good Proximity to city center Cons: Old hotel (60’)
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good position on the edge of old Prague. Close to tram and subway.
Stayed 4 nights in Jun 2019

8/10 Good

Paulino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel atendeu perfeitamente à descrição! Boa localização e breakfast!
Stayed 2 nights in May 2019

8/10 Good

seyyed, London

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good space rooms. No reception and coffee bar !! Medium breakfast buffet and very restricted staff while the room was ready to check in but because it was before 14:00 pm didn’t allow to enter the room!!!
Stayed 2 nights in Apr 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Amro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply recommend
Comfortable and relaxing, close to many attractions
Stayed 2 nights in Nov 2018

10/10 Excellent

Jp, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great customer service and closes to everything 10-15 min walking. The only thing that I don't like was the internet after 9 pm don't have access to the internet.
Stayed 4 nights in Oct 2018

10/10 Excellent

Lynn, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a good old fashioned type of hotel where they give you paper and an envelope to write home and a chocolate on your pillow. The beds were so comfy, the water pressure in the shower was lovely and the property is such a cool building and very convenient to walk to the train station. The free breakfast was amazing and the staff was very polite and helpful.
Stayed 2 nights in Sep 2018

10/10 Excellent

Mrs, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location close to everything.
Seamless experience - breakfast was fine, location was fabulous, we would happily stay here again.
Stayed 3 nights in Apr 2018

10/10 Excellent

Mary Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good-value, spacious A/C room near Wenceslas sq.
The room was spacious and well air-conditioned. Check-in and checkout was a breeze, and you can arrange a hotel-pick-up going to the airport with the front desk at an affordable rate (around 30€ for 3 passengers). The front desk even changed our euros at an acceptable exchange rate, and they even recommended an exchange in Wenceslas square when they didn't have available cash. Breakfast had limited options (no bacon, just sausages, scrambled eggs, bread), but was adequate.
Stayed 2 nights in Jul 2017

6/10 Okay

Nick, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for the value
Overall a great stay. Our air conditioning did not work and the hot tub was out of order even though the details during booking said it was an option. Quality service.

6/10 Okay

Omar

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Amie P.

Liked: Cleanliness, staff & service, room comfort
Great mini-break
Very friendly and welcoming staff- excellent value for money! Slightly old fashioned interior but in keeping with area. Clean and comfortable.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to train station
Nice comfortable hotel. The wifi was not working on my last day here.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Michael

Liked: Cleanliness
Simply expensive, not so practicle In comparison with others hotels the real ratio price / quality is most slowlest. I known this exactly now.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great place as staff wasn't very pleasant.
Place of hotel was very convenient and close to all attractions .But the room facilities wasn't that good and staff wasn't very helpful, breakfast also was not good.

4/10 Poor

Jason, Newcastle, WA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy, poor wifi but breakfast was good
Stayed on the 4th floor which has no window, has a sky light but not the same. Wifi was horrible so if you are going for business skip this place. Customer service is not great, I asked to switch rooms because of poor Wifi, they refused and said they will call tech support to fix it (which it didn't). Area was very noisy (street noise and neighbors slamming their doors). There is a major roadway next to hotel and a hospital up the street so there is a lot of traffic noise and sirens. It is also up hill if you are coming from the metro or train station. Breakfast was about the only really stand out here. Well made and had about 20 plus items includes meats, eggs, chesses, and breads.

8/10 Good

LORCAN, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel - but not 4 stars - solid 3 stars. Good location, very central but not noisy.

6/10 Okay

AD, Toronto

Liked: Cleanliness
Disliked: Property conditions & facilities
OK hotel, you will find better ones around
Major complaint: The AC was not working and it was very very uncomfortable the first night. Upon complaining the man at the reception said "he could not help me". I was shocked; if not to help why was he there at all. After complaining for the second the time the next day a different lady at the reception moved us to another room where the AC was weak but atleast working. The shower was clogged. Toilet supplies are not replenished. Compliments: The breakfast is pretty good and the best part of the stay I must say. Location is convenient - close to both Metro line A and C.

8/10 Good

Vasyl, Calif.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel, close to the old town
Close to the old town but yet not noisy. walking distance to the subway. mini-markets and places to eat nearby. Limited parking at the premises. Arrived early, dropped off bags at the hotel and left. Excellent, courteous staff, all speak English.

8/10 Good

EnikeevIL

Liked: Cleanliness, staff & service, room comfort
good hotel
In general, all liked, helpful hotel staff, clean and pleasant rooms. I recommend you enjoy.

4/10 Poor

shazxi, uk

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to square
Asked for a ground floor room given a 3rd floor one had to request again no cleaning done fir 3 days and problem with ants in room as well as too much noise very early in the morning

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very close to the main town, only 5minutes walk. Friendly staff with good English

6/10 Okay

Tama

Liked: Cleanliness, room comfort
Disliked: Staff & service
Wish there was a 3.5 Rating
To be honest only stayed here for about 3 hours, needed a place to rest and wash up before boarding a 15 hour train to the Netherlands and we had checked out of our other hotel, the Hotel Hoffmeister. So I went online found the cheapest decent hotel, 3 Stars or better (this was ranked 4 Stars) and found this for about 50 Euros. Location, Average, with a little walking though you can get where you need to, although the Prague Museum is very close. Lobby, Average, they talked about a lobby bar, not exactly sure where that would be, I think if you ordered something they might bring it to you, but the lobby was certainly no place inviting to sit and have a beverage. Service, Average, again to be fair only thing I dealt with was check in and check out, but the young lady pretty much did her job and not much else. Not sure she even smiled. Room, Excellent - for the price one of the cleanest, bright and decent amount of space for the money we had on the trip at about 1/2 to 1/3 the costs that we paid elsewhere. A nice bowl of fresh fruit greeted us, that was a first,heated bathroom floor, nice touch. Room, which is one of the most important amenities really shined for them. Ok with that said, because of price point we saw a lot of younger folk running around and I do mean running and horseplay. This was during the day, not sure what overnight quiet was like but the rooms and walls seemed substantial so I believe it would be fine. Another oddity was the power saving lights in the halls which seemed a bit odd. The halls were not straight, a lot of corners and the lights would be off until you passed a sensor. This bothered my wife a bit, a little uneasy as she said she would not like traveling them alone. We had run into this in Paris as well but there they at least had some low power lights to keep it from being too dark until the other lights came on.

8/10 Good

Alma, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities
One Day in Prague...
Staff was very helpful, and breakfast was actually really good. The bed was just a bit firm, but everything else was great. :)

2/10 Terrible

Solo Traveler, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfriendly staff.
I was only using the hotel as a sleeping place to get up and get an early train. I checked in at 11pm for a 7am departure, got in the room and the air-con was not working, also there were no towels. When I went to reception about both I was told nobody was in to look at the air-con until 8am and she was also grumpy at finding me a towel saying housekeeping would be in at 7am. I informed her I needed to leave by that time, she reluctantly went to look for a towel for me and when she returned she said I was very lucky - cheek! Avoid hotel if at all possible.

10/10 Excellent

Rob, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canadian guests
Clean room a lot of space. Very friendly and helpful staff that had no problem accommodating English speaking guests. Would stay again. Very easy to walk to all the sights. Close to subway system which allowed easy travel to and from train stations.

10/10 Excellent

JackTw

Liked: Cleanliness, staff & service, room comfort
Great Hotel choice
Perfect hotel for the price in good location, walking distance from train station, nice room and very comfortable. Staff is great, Irina at the front was extremely helpful.

8/10 Good

Jae, Wyoming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel on a Budget
The staff was extremely friendly and helpful. The room was clean and exceeded our expectations.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

anonymous, UK

Liked: Cleanliness
Disliked: Staff & service, room comfort
Below average
Did not feel like a 4 star hotel. We got a small room with a slanted ceiling on the top floor. It was really warm and the sky light let the morning sun in really early. I also asked for an extra pillow in which I was told there weren't any. I asked another staff member a few hours later and was given one. On the positive side - the hotel location is great and the breakfast was enjoyable

8/10 Good

Tim, California

Liked: Cleanliness, property conditions & facilities, room comfort
Short walk to main tourist street
Hotel was nice. Room was comfortable. Breakfast was good. European food, meatspace, cheeses, yogurts, cold cereals, poached eggs, etc... Front desk was very helpful. Maid service was not consistent. Some days did not get all towels back beds are changed every other day. Overall I would stay there again. Decent Hotel, good location, reasonable price.