Ratings based on 247 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby Catherine from Stavanger, Norway
Fantastic stayPosted Jun 29, 2013
Pros: facilities in room, helpful staff, clean room
Cons: smokers on the same floor as non-smokers and ham in the scrambled eggs
Location: Close to station, within walking distance of main sights
Great location, very close to the train station and within walking distance of most of the sight-seeing spots of Prague. I had a room on the second floor which was very clean (it even smelt clean!), comfortable and well equipped with a tv, coffee maker and fridge. My only issue was that while my room and the ones closest were non-smoking, some other rooms on the floor were not and it was quite unpleasant having to pass them to get to the stairs. The staff were very helpful on arrival, giving me a map of the city and some tour leaflets and also helped out when i wanted to book a tour. The breakfast buffet had a huge choice, my only slight complaint would be that, as a vegetarian, they could do with making the scrambled eggs and ham and scrambled eggs look more different as someone had mixed the spoons up and put tiny bits of ham in the normal eggs meaning I couldn't have any. All in all, a great stay.
Jan 11, 2013 by falk01
Thank you for your great review and sharing your experience at Falkensteiner Hotel Maria Prague. I’m happy to hear that our service and our great location made your stay more comfortable. I highly appreciated your remark on smoking vs. non smoking guest rooms. As we focus on a great guest experience and reviews like yours will lead us to reconsider our guest room allocations. We hope that the next time your travels bring you to Prague and you’ll stay with us. Hope to see you again soon Thank You! General Manager Falkensteiner Hotel Maria Prague
for Familiesby A verified traveler from Bkk
Luxury hotelPosted May 15, 2013 on Hotels.com
Very good hotel near to hbf. And have wonderful breakfast line buffet.
Jan 17, 2013 by Falk01
Thank you for sharing your experience at Falkensteiner Hotel Maria Prague. I’m happy to hear that our service and excellent location made your stay more comfortable. I will for sure pass on your breakfast experience with our Chef. Thank You! Hope to see you again soon! General Manager Falkensteiner Hotel Maria Prag
for Everyoneby A verified traveler
Disappointing.Posted Apr 6, 2013
Cons: Most things
Location: Fairly central location
It was okay. Not the cleanest and certainly not very friendly or helpful and either too hot or too cold and breakfast was cold when it should have been hot. No kettle in the room a coffee machine which you had to pay for and it wasn't very nice.
Jan 15, 2013 by Falk1
Thank you for sharing your stay with us on Expedia at Falkensteiner Hotel Maria Prague. We know that how our guestrooms look is very important. Our focus on a great guest experience and reviews like yours. We hope that the next time your travels bring you to Prague you’ll stay with us and tell us what you think about our guestroom and breakfast experience. We hope you’ll be one of the first to enjoy our improvements. Thank you! General Manager Falkensteiner Hotel Maria Prague
A Fine StayPosted Oct 26, 2012 on Hotels.com
Overall, our two night stay was a wonderful experience. Comfortable bed, great breakfast and ultra-convenient location to the central rail station. Chief complaint would be that the shower door did not shield water from the floor so each time we needed to keep a towel to help keep the floor from flooding. Lastly, it would be more helpful if the hotel stocked the proper sized electric power adapter plug. The staff was very generous in providing 3 different plugs but none fit the outlet.
for Everyoneby A verified traveler
OKPosted Oct 16, 2012
room not clean but in general a good experience service and atention were ok and access from train station also a good benefit for the hotel location
for Everyoneby Serg from Kyiv, Ukraine
Super location. Good breakfast. Acceptable rooms.Posted Sep 17, 2012
Cons: Not very convinient room
I planed to stay in Prague only one night between plane and train at next day. Also was planed: optionally - small shopping and for sure - good dinner :) All this targets was achieved due to super location of hotel : stop of bus from/to airport - 250 m., distance to trains door - 200 m., 5 min walk to central place (Václavské náměstí) and shopping area (na prikope) and 10 min walk to Staroměstská namesti (radnice). And good restaurants in Prague - everywhere. :) About hotel - generally OK. What is good - free fast wifi. Normal - lobby, staff, breakfast. Room - few issues I remember: cold floor (no carpet), old spring mattress (sagging), no slippers and hairdryer, bad sound insulation. But all of this is not so important and compensated by acceptable price and super location.
for Familiesby A verified traveler
Very PleasedPosted Sep 9, 2012 on Hotels.com
Great location...helpful staff..super room..terrific breakfast...very pleased.
Recommendedby A verified traveler
Posted Aug 30, 2012 on Hotels.com
for Familiesby Alex
Excellent Hotel, Amazing BreakfastPosted Aug 24, 2012 on Hotels.com
The staff were helpful, the room was clean, the location was extremely convenient and the breakfast is absolutely spectacular. I definitely plan to stay here during my next visit to Prague.
for Everyoneby MH from London
reviewPosted Aug 13, 2012
Cons: The room
NO broadband in room, would not believe me... Said would move me but never did... Bathroom was not finished well... TV system rubbish