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Reviews of Four Seasons Hotel Prague

5 out of 5
Four Seasons Hotel Prague
Veleslavinova 2a, Prague

Reviews

9.6

Exceptional

Rating 10 - Excellent. 452 out of 535 reviews" "
Rating 8 - Good. 58 out of 535 reviews" "
Rating 6 - Okay. 16 out of 535 reviews" "
Rating 4 - Poor. 3 out of 535 reviews" "
Rating 2 - Terrible. 6 out of 535 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hakan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a great hotel, by far the best in Prague.
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the Four Seasons staff for making our stay absolutely exquisite!! Ramona and Kata were absolutely amazing and went over the top to make our stay for our honeymoon so memorable! Our driver Jacob was amazing and our bartender Patrick was quick to provide great recommendations! Thank you and can’t wait to come back to this amazing property!
Stayed 3 nights in Jan 2024
Response from Martin Dell on Feb 2, 2024
Dear Richard,Thank you very much for choosing Four Seasons Hotel Prague for your recent honeymoon stay. I was delighted to read that you enjoyed your time with us!Thank you for your kind words of praise - it will be my great pleasure to share your positive feedback with our team members.We will be looking forward to welcoming you back should you choose to visit us in the future.Warmest wishes,Martin DellGeneral Manager

10/10 Excellent

Adriana

Liked: Cleanliness, property conditions & facilities
Best hotel ever. No words to describe how awesome was. Everybody you may need they provide. The staff goes above and beyond. The hotel is super clean and neat and the food and drinks are superb.
Stayed 3 nights in Dec 2023
Response from Martin Dell on Jan 8, 2024
Dear Adriana, Thank you for choosing Four Seasons Hotel Prague for your recent stay. I was beyond delighted to read that you very much enjoyed your stay at our property. We appreciate your kind words of praise, especially those about the level of service provided by our staff, and it will be my great pleasure to share your feedback with our team.I would like to wish you a successful beginning of 2024!Warmest wishes,Martin DellGeneral Manager

10/10 Excellent

Sharhzad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , location is great, staff are professional and very helpful
Stayed 3 nights in Dec 2023
Response from Martin Dell on Dec 11, 2023
Dear Sharhzad,Thank you for choosing Four Seasons Hotel Prague for your recent stay. I was happy to learn that you enjoyed the level of our services.We will be happy to welcoming you back should you decide to return in the future.Warmest wishes,Martin DellGeneral Manager

10/10 Excellent

senem

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, safe and silent
Stayed 1 night in Nov 2023
Response from Martin Dell on Dec 6, 2023
Dear senem,Thank you for choosing Four Seasons Hotel Prague for your recent stay. I was happy to read that you enjoyed the central yet quiet location of our property.We will be happy to welcoming you back should you decide to return in the future.Warmest wishes,Martin DellGeneral Manager

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received excellent attention from everyone at the hotel. Food at Cotto Crudo was amazing. The area is si convenient and walkable everywhere. Absolutely would recommend.
Stayed 3 nights in Oct 2023

8/10 Good

Hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Katrina, ALPINE

Stayed 2 nights in Oct 2023

10/10 Excellent

MOLLY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff! Dining/Bar was amazing. Spa was wonderful! There is nothing negative to say. Four Seasons doesn't disappoint in any way, its perfect.
Stayed 6 nights in Aug 2023

10/10 Excellent

Maxim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally attentive and responsive staff.
Stayed 5 nights in Aug 2023

10/10 Excellent

Radoslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing!
Amazing hotel, very friendly atmosphere, so supportive and kind staff...thank you Anicka for your hospitality!!! the best hotel we have ever visited!
Stayed 2 nights in Jul 2023

10/10 Excellent

Irina

Stayed 3 nights in Jul 2023

10/10 Excellent

thomas

Liked: Cleanliness
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay!!!!!
Our hotel room RENAISSANCE was superb great decor size 37 square meters corner room high ceiling with chadelier and great bathroom. Restaurant and service great. Lobby living room great. UNSURPASSED HOTEL LOCATION!!!!!!
Stayed 1 night in May 2023

8/10 Good

Youssef

Stayed 2 nights in May 2023

10/10 Excellent

Clement Baldwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, consistent with all four seasons properties
Stayed 4 nights in Apr 2023

10/10 Excellent

Daniel

Stayed 4 nights in Apr 2023

10/10 Excellent

Austin

Stayed 3 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit pricey for size of room and alley view. But great overall.

10/10 Excellent

William

10/10 Excellent

Ken, Sunny Isles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book it, and you will not regret it!!

10/10 Excellent

Emre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything just excellent meeting up our expectations

10/10 Excellent

Ken, Sunny Isles

Liked: Cleanliness, staff & service, amenities
Book it and you won’t regret it!! Awesome hotel great service and a close to everything

10/10 Excellent

VOLODYMYR, Boca Raton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff very friendly booked opera for us. Food and bar was very good.

10/10 Excellent

Mickey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful people and property
Stayed 3 nights in Dec 2022

10/10 Excellent

David, Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have stayed in. The level of service was superb.

6/10 Okay

Shelagh

Traveled with family
Liked: Property conditions & facilities
It did not have the same level of professionalism and luxury that other Four Seasons hotels have.
Stayed 3 nights in Aug 2022
Response from Martin Dell on Oct 18, 2022
Dear Shelagh, Thank you very much for your honest feedback. At Four Seasons Hotel Prague, we take the comments of our guests much into account as it motivates us to improve the level of our services. Please feel free to share more details with us via email if you like. We will review the situation and follow up with the team.I would like to wish you a good rest of the autumn season.Warmest wishes,Martin DellGeneral Manager

10/10 Excellent

Michal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am going to break this down in to sections so it will make it easier to see how each section rates. Location: This hotel is located in the prefect spot, right by the Charles Bridge which really is the hub to everywhere, be it by foot or by car. We were able to get old town square/Old town or even Josefov and lesser town in about 15/30 minutes by foot and when an Uber was needed it was generally around $6(USD). Staffing: The hotel staff was very responsive and very friendly, couldn’t have been nicer. Easy to deal with from registration, housekeeping, bar or restaurant. Food and Drink: The bar area was ok and bartender was very good, it was quiet and comfortable but if you’re looking for a Czech beer, wine or mixed drink then expect to pay like you’re in a 4 seasons Hotel and not the Czech Republic. Didn’t eat at the Restaurant but did have a meal outside for Breakfast. This I must say was very good especially the Poached Egg and then the Seabass. This I would recommend if you’re having a light breakfast. Room: The room was wonderful and very comfortable with a great view of the Prague Castle and Charles Bridge. Cost: $$$$$ I would recommend this hotel is you want to be close to everything, be pampered and enjoy your visit but be ready to pay way above average prices for most of the other hotels in the area but if money is no object then you can’t go wrong with this location. Staff, and food.
Stayed 3 nights in Aug 2022

6/10 Okay

Shelagh

Traveled with family
Liked: Cleanliness, property conditions & facilities
The front desk staff was not very professional. A package that was left for me was misplaced and I was told no one left anything, which was incorrect, and they triple billed me for the room despite prepaying in full on Expedia.
Stayed 1 night in Aug 2022

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding like always
Stayed 3 nights in Aug 2022
Response from Martin Dell on Aug 9, 2022
Dear Mike, Thank you very much for your positive feedback. I hope we will have the chance to welcome you back to Four Seasons Hotel Prague in the near future. Warmest wishes, Martin Dell General Manager

10/10 Excellent

Payam

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all I should thank all Kamilla's hard work she done for our 3 rooms. She spend almost an hour to show all room type to us to pick the right room. Our rooms at the beginning was a bit noisy but after talking to her she made all 3 rooms special and blow our mind. The hotel location is really good and close to everywhere. I would definitely stay again at Four Seasons hotel Prague.
Stayed 1 night in Jul 2022
Response from Martin Dell on Jul 22, 2022
Dear Payam, Thank you for taking your time to share feedback about your recent experience in Prague. I was happy to learn that our Director of Rooms was able to meet your expectations. I will make sure to pass on your kind words of praise. I am glad that you appreciated the central location of our property. We look forward to welcoming you in the near future. Best regards, Martin Dell General Manager

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST VIEW & SERVICE
Exceptional Location & DINING BEST VIEW! Top Notch Service
Stayed 4 nights in Jul 2022
Response from Martin Dell on Jul 15, 2022
Dear John, Thank you very much for your positive feedback. I was delighted to learn that you enjoyed the unique riverside and Prague Castle view that our hotel offers. At Four Seasons Hotel Prague, we strive to deliver exceptional level of service and it makes me happy to hear that your expectations were met in this regard. We look forward to welcoming you back in the near future. Warmest wishes, Martin Dell General Manager

10/10 Excellent

Raymond

Stayed 6 nights in May 2022

10/10 Excellent

adisleidys

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing Hotel,the location is wonderful and the staff are very friendly,nice and helpful for all your requirements,the Italian food is excellent and the service is great, in general is one of the best hotel in Praga
Stayed 2 nights in Mar 2022

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Prague
My experience was so fantastic, I kept extending my stay. The staff was kind and super attentive to the details of my stay. The room was extremely clean and the bed was comfortable and plush. I got the best massage by Irina. It was so amazing I went back the next day. I really felt like the staff went above and beyond for me. Big thank you!!
Stayed 1 night in Dec 2021

10/10 Excellent

RAMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class property
Second time I stayed at Four Seasons Prague. SO WONDERFUL. We ate at the Italian restaurant on site also. Delicious! Great property and service.
Stayed 2 nights in Sep 2021

10/10 Excellent

Mark

Stayed 4 nights in Sep 2021

10/10 Excellent

David, bellevue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff and service were both incredible. The location is perfect for walking everywhere. Can’t wait to go back.
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property and staff
Stayed 2 nights in Aug 2021

2/10 Terrible

Melissa Marie

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great - friendly and helpful. The facilities were nice, although our room was a bit noisy.
Stayed 4 nights in Mar 2020

10/10 Excellent

RLS, San Diego, California

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar boutique-type property compared to some of the larger Four Seasons we have stayed in the past. Location was perfect, quiet corner in the popular area of tourism. We dined in the restaurant as well as had afternoon tea and found everything to be delicious. I would highly recommend this property.
Stayed 3 nights in Mar 2020

10/10 Excellent

John A

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property. Lovely room. Food was also nice.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel we have been to today and is full of states and hotels. Amazing hotel!
Stayed 3 nights in Dec 2019