Ratings based on 128 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Tokyo

高台の雰囲気あるホテル

Posted Apr 30, 2015
Pros: スタッフ・景色・内装
Cons: 特にないと思います。
Location: 袋小路の先にあるため、初見で探しあてるには、少し難しいと思います。 私たちはホテルのお迎え(有料)を利用しました。
新婚旅行で行きました。高いビルの少ない街ですので、 部屋やレストランから見る街並みが非常に良いです。 スタッフの皆様には、私たちのつたない英語にも対応いただき、感謝しております。 予約した際、朝食の値段には驚きましたが、十分な価値がありました。 おかげで、毎日お昼ご飯を飛ばして、ティ-タイムとなりました。 夕飯(レストラン)は予約をとるのが難しいようです。 最終日に伺い、コース料理をいただきました。最高でした。 いい思い出になりました。
5 out of 5
Recommended
for Couples
by A verified travelerfrom Israel

Simply an excellent experience

Posted Apr 24, 2015
Cons: A/C is a bit laud.
One of the best hotels we've visited. Great location, wonderful view, the staff is amazing, the room is clear, great amenities, excellent restaurant. Will definitely visit again.
5 out of 5
Recommended
for Couples
by A verified travelerfrom London

A great place for a quiet relaxing holiday

Posted Apr 13, 2015
The location of the hotel is unbeatable, close to the city centre but on a quiet side street with very few tourists. It has a separate entrance to the Prague castle grounds and a wonderful view from its terrace. Staff is helpful and proactive but discreet and not overbearing. This is a perfect place for a relaxing weekend in Prague with your family or in a couple.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 12, 2015
Great hotel at a great location. Helpful staff make you feel special. Used their car service from train station then to airport. Made the entire trip worry free. Restaurant had great views and food to match. Just remember to make reservation early to get the good tables.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Madison, WI

Great location. Wonderful staff and amenities

Posted Apr 6, 2015
Pros: Location, superb service, amenities.
Cons: Nothing comes to mind.
Location: Great location between palace and old town.
From the initial greeting by the concierge (over drinks), to the splendid service, to the great hotel amenities, to the lovely room and great restaurant and location, it could not be improved on. A wonderful place to stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Absolutely fantastic hotel in the centre of Prague

Posted Apr 6, 2015
Pros: My wife and I could not fault the hotel, it's location and most importantly the staff in an way shape or form, we liked everything about it.
Cons: It's perfect as it is
Location: It could not be located better with immediate access to all areas of interest within the centre of Prague on foot
From our arrival at the airport until our return this experience was faultless. The hotel offered a very reasonable priced return transfer from the airport which is highly recommended. The hotel is tucked away in a very quiet location and a car can't get all the way to the hotel so the driver rang ahead and a porter was waiting with a trolley as we arrived. The check in was seamless and as our bags were being put in our room we were taken for a tour of the hotel facilities then taken up to the panoramic top floor restaurant for a welcoming glass of fizz, nibbles and a very comprehensive chat about Prague and it's sights, transport systems and areas worthy of visiting. The room was exceptional with air con, espresso coffee machine, iPod, personal iPad, turn down service and delicious treat from the chef each night next to the bed. Ate in the restaurant 3 out of 4 nights and the food and service was excellent, and the breakfast was magnificent and available until 1100 meaning you didn't have to rush in a morning. Direct access from the hotel to the castle behind was a real bonus but the views from the hotel across the centre of Prague were amazing. For the early riser like myself they have a lounge with tea and coffee facilities available 24/7 with free wifi, TV with bbc and international news channels and small office area with computer and printer. Finally between 4-6 pm they provide complimentary savoury & sweet nibbles, red and white wine and soft drinks in the lounge.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom wisconsin

Great location and amenities.Wonderful staff

Posted Apr 4, 2015
Pros: Location, concierges, restaurant, amenities.
Cons: Nothing comes to mind
Location: Superb location between castle and old town
From the initial drink and explanation of the city, through snacks each night and great concierges, a wonderful time.
4 out of 5
Recommended
for Everyone
by A verified traveler

very nice hotel

Posted Mar 19, 2015
Pros: Quite, spacious room.
Cons: The restaurant needs to provide more choices for vegetarian.
The hotel is locates in consulate areas with 2-3 policeman patrol around the main street, which make us feel pretty safe. This region is very quite. The room is spacious and nicely decorate. The staff are always cheerful, helpful but a bit formal. There is a complimentary snack and drink from 4-6pm on the 1/F which is nice. However, the room is small and there is no staff to replace the empty glasses and utensils. Overall our experience in the hotel is good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom caracas, venezuela

Excellent staff, we loved the hotel

Posted Mar 8, 2015
We loved the hotel, we will love to stay again. The staff was wonderful, the location is the best
5 out of 5
Recommended
for Everyone
by A verified travelerfrom usa

Excellent!

Posted Feb 26, 2015
Best boutique hotel ever! Our time at The Golden Well was superb! Highly recommend their restaurant also. You will not find nicer accominaditions anywhere in Prague or Europe! Staff is most attentive to your every need. Cleanliness beyond!