Ratings based on 253 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great hotel

Posted Aug 18, 2014
Hotel was very nice. Clean rooms. Very close to Old Town. Staff was friendly and helpful. After 2 weeks of travel, I'm glad I saved the best hotel for last.
4 out of 5
Recommended
for Everyone
by A verified traveler from kuwait

nice hotel cloase to old town

Posted Aug 9, 2014
Pros: location staff
Cons: nothing
Location: very good location
nice hotel and staff and good sirves and very good locaition but bat parking car
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Wonderful hotel in a wonderful city.

Posted Aug 5, 2014
Pros: Service provided by all staff was second to none. All facilities excellent.
Cons: Hard to improve on its current service.
Location: Central location, easy walking to all the tourist spots. Airport shuttle access very close. Markets and shopping centre also very close by.
Prague is a beautiful city. Hilton Old Town is a lovely hotel and an easy walk to all the tourist spots. I had no hesitation in staying here again after staying some years ago. Have recommended it to others who have booked. Restaurant meal and breakfast second to none. They are prepared for special dietary needs too. Some hotels and restaurants tend to ignore this without realising how important it is for the guest(s). However, Europe in general needs to do some work on catering for other than vegietarian dietary needs. Staff at the Hilton Old Town were extremely helpful in all facets of our stay without being over-bearing and this was appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler from wirral

Lovely hotel, good location

Posted Jul 16, 2014
Arrived very early after a morning flight, and every effort was made to allow us to check In early. It was also picked up by staff on check in that it was my birthday and Complimentary prosecco was delivered to our room. Fantastic customer service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Jul 12, 2014
No free wifi in rooms so folks hangout in lobby for it. Good location to everything except palace which is a long walk. Rooms are nice and spacious.
5 out of 5
Recommended
for Everyone
by Joan

Great hotel close to everything downtown.

Posted Jun 3, 2014
Pros: Convenient to downtown
Cons: Free wifi
Great hotel....clean and convenient. The staff was very good, very helpful. Enjoyed the breakfast in the mornings.
3 out of 5
by Max from Moscow

Chose a local hotel in Prague

Posted May 24, 2014
The hotel is ok. Staff is mostly not so nice. Breakfast & internet not included. Internet is very slow. You can find tons of better non big brand name hotels in Prague for the same or better price, with a higher level if service.
5 out of 5
Recommended
for Everyone
by A verified traveler from oxford. england

nothing was too much trouble staff very helpful

Posted Apr 15, 2014
Pros: Location
Location: walked to town square to see famous clock with apostles where we dined at night too. Walked to bridge and up to the castle.
Hotel very convenient for sightseeing. Rooms comfy, helpful staff
5 out of 5
Recommended
for Getaway With Friends
by Tara from New York

Convenient Location with great service

Posted Apr 12, 2014 on Hotels.com
Cannot say enough how helpful and courteous the staff at the hotel is. The hotel is less than a 10 minute walk from the old town square and is near by to the train station.
4 out of 5
Recommended
for Everyone
by John from England

Excellent hotel within walking distance of sights

Posted Apr 10, 2014
Staff were very pleasant and helpful. Good spot near Powder Gate.