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Reviews of Hotel Roma Prague

4 out of 5
Hotel Roma Prague
Újezd 425/24, Praha 1-Malá Strana, Prague

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 1013 reviews" "
Rating 8 - Good. 404 out of 1013 reviews" "
Rating 6 - Okay. 55 out of 1013 reviews" "
Rating 4 - Poor. 18 out of 1013 reviews" "
Rating 2 - Terrible. 14 out of 1013 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrey, Richmond Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited Prague for sightseeng and beer testing as a retired couple. Stayed in this hotel for 5 nights and liked everything about it. Highly recommend.
Stayed 5 nights in Apr 2024
Response from Petr on Apr 18, 2024
Dear Andrey, thank you very much for your visit and for your comment, we appreciate that you chose us.

10/10 Excellent

janet, las vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff and perfect location. Good breakfast and helpful people at the reception desk!!
Stayed 4 nights in Apr 2024

10/10 Excellent

scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, staff was excellent. Breakfast was really good,great start to the day. Definitely want to come back next year
Stayed 4 nights in Apr 2024
Response from Petr on Apr 17, 2024
Dear Scott, thank you very much for your visit and for your comment, we appreciate that you chose us.

8/10 Good

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a nice area of Prague but then again most areas in Prague are nice. There's a tram stop outside the door, a 3 day ticket which can be bought at the main train station costs about €13. The room was large and bed comfortable. The shower was also fine. Sound proofing isn't great unfortunately and you will hear extractor fans and taps running in rooms above you. Location is great, some beautiful early morning walks to be had in nearby Kampa park, check out the 'babies' installation near the museum. There are nice cafes and restaurants around as well. Overall a nice stay but noise can be an issue from other rooms. Breakfast was very good.
Stayed 3 nights in Apr 2024
Response from Petr on Apr 14, 2024
Dear Desmond, thank you very much for your visit and for your comment, we appreciate that you chose us.

6/10 Okay

Eun young, new york

Liked: Cleanliness
average
Stayed 3 nights in Mar 2024
Response from TOM on Apr 8, 2024
Dear Traveler,thank you very much for your visit,we are very sad that you did not fully enjoyed you stay. Regards Tomas

10/10 Excellent

yuriy y

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good
Stayed 5 nights in Mar 2024
Response from Petr on Apr 4, 2024
Dear Yuriy, thank you very much for your visit and for your comment, we appreciate that you chose us.

6/10 Okay

Sharon

Stayed 4 nights in Mar 2024
Response from Petr on Mar 26, 2024
Dear Traveler, thank you very much for your visit, we appreciate that you chose us.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tom was the most amazing front desk person ever. He was on all weekend, help with local tips and hints and just about anything we asked. Just amazing, he made us feel like he was our personal host, but I saw him helping everyone the same way. You can really tell he loves his job..would highly recommend this property to any visiting Prague
Stayed 2 nights in Mar 2024
Response from Vladimír on Mar 24, 2024
Good evening,thank you for your review.Vladimir

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of crashing at Hotel Roma for a solid four nights, and let me tell you, it's more than just a roof over your head—it's a cozy nest of delight! Nestled in a quieter corner compared to the hustle and bustle of New Town and Old Town, this gem still manages to be within strutting distance of all the hotspots and must-sees. First off, let's talk about the lobby—talk about grandeur! It's like walking into the palace of comfort, ready to treat you like royalty. And the restaurant? Oh boy, that place is a culinary carnival! With choices galore and shelves stocked to the brim, you'll be spoiled for taste. Now, let's give a round of applause to the staff, shall we? Not only were they friendly, but they were also my lifesavers—literally! They managed to whisk me away from a room facing the street, where the trams seemed to be on a mission to break the sound barrier every two minutes. Despite my valiant efforts with earplugs, sleep was a distant dream. But fear not, they relocated me to a courtyard-facing oasis of tranquility. And speaking of oases, the Petrin Gardens just across the way were a sight for sore eyes! Serene, stunning, and surprisingly sparse of tourists. Plus, those cherry blossom trees? Absolutely divine, especially in the midst of March madness. Let's talk room size, folks. Picture this: spaciousness that rivals the Grand Canyon. Seriously, my room here was practically a mansion compared to a sardine can I stayed in over in Old Town.
Stayed 4 nights in Mar 2024
Response from Vladimír on Mar 23, 2024
Good evening,thank you for your review.

10/10 Excellent

GAVRIELA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Varied food in breakfast Large and convenient rooms
Stayed 4 nights in Mar 2024
Response from TOM on Mar 23, 2024
Dear Traveler Gavriela , we arče happy that you enjoyed your stay . Regards Tomas

10/10 Excellent

Ulises

Liked: Staff & service, amenities, property conditions & facilities
Well located and easily accessible to all the attractions,.
Stayed 2 nights in Feb 2024
Response from Vladimír on Feb 29, 2024
Good evening,Thank you for your review.

10/10 Excellent

Samruddhi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff.
Stayed 1 night in Feb 2024
Response from TOM on Feb 27, 2024
Dear Traveler Samruddhi, we are very happy that you enjoyed your stay, we thank you very much for great review, we look forward to your next reservation. Kindest regards Tomas

10/10 Excellent

christina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected this hotel because of its proximity to the Miracle Church of the Infant Jesus of Prague, which we plan to visit throughout our seven-day vacation. It's conveniently just a five-minute walk away. Additionally, the hotel's location near the famous Charles Bridge and within a 7 to 10-minute walk from the Metro is excellent. The front desk staff were helpful and responsive when we arrived late at almost 11 o'clock. Upon check-in, be prepared to pay 50 Czech Kronos per adult per day. The rooms are decent, with daily housekeeping service. The breakfast spread from 7 to 9 was well-organized and impressive. We appreciate the hard work of the staff. The hotel is conveniently situated for tram transportation, and you can pay inside the tram at a red box according to your desired duration of travel. Overall, it's a decent and safe place to stay, though we did encounter one issue with an elderly front desk person who seemed to get frustrated at times for unknown reasons.
Stayed 7 nights in Feb 2024
Response from TOM on Feb 26, 2024
Dear Traveler Christina, thank you very much for your visit and your review, we much appreciate it.We look forward rto your next booking. Kindest regards Tomas

10/10 Excellent

Roberto, Juriquilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Close to transportation. Good breakfast
Stayed 2 nights in Feb 2024
Response from Vladimír on Feb 23, 2024
Good evening,Thank you for your review.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at hotel roma and would recommend it to others very pleasant and near to the centre of prague
Stayed 2 nights in Feb 2024
Response from Petr on Feb 13, 2024
Dear Samantha, thank you very much for your visit and for your comment, we appreciate that you chose us.

4/10 Poor

yuriy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy room facing street, they regused to change my room, poor cleaning, heat eas not working,krakef windows, not sealing outside temp, rood staff, gym is a joke
Stayed 8 nights in Jan 2024
Response from Vladimír on Feb 3, 2024
Dear Travele, thank you for visit it makes us sad that you didn't enjoyed your stay, we will provide deep training to our staff in HK to avoid problems in the future.

8/10 Good

Cindy, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was okay. Could use some updating. Location was good.
Stayed 6 nights in Dec 2023
Response from Petr on Jan 26, 2024
Dear Cindy, thank you very much for your booking and visit, we are happy that you enjoyed your stay.

10/10 Excellent

anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !
Stayed 4 nights in Jan 2024
Response from TOM on Jan 25, 2024
Dear Madeame Anna, we much appreciate your visit and review, we look forward to your next booking. Regards Tomas

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No explanation gave a great satisfaction
It was possible to check in en hour before ordinary time; just when we came. Excellent, welcoming atmosphere felt even better with prosecco, which we tasted after 30 minutes in sauna. Despite that the hotel has not a restaurant, we found very good dining just 50 meters from our staying.
Stayed 1 night in Jan 2024
Response from Vladimír on Jan 18, 2024
Good evening,Thank you for your review and we look forward to your next stay.Best regardsVlaimir

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service
Very good basic 3 star hotel absolutely no problem with highly recommending this Hotel very pleasant stay and staff were very attentive to needs. Has a small bar and gym. Continental Breakfast was brilliant loads to choose from and plenty of choice
Stayed 3 nights in Jan 2024
Response from Vladimír on Jan 17, 2024
češtinaangličtinaněmčinaZdrojový textDěkujeme za Vaší recenzi.S pozdravemVladimírDěkujeme za Vaší recenzi.S pozdravemVladimír46 / 5 000Výsledky překladuVýsledek překladuThank you for your review.Best regardsVladimir

2/10 Terrible

takamitsu

Stayed 2 nights in Jan 2024
Response from TOM on Jan 11, 2024
Dear Traveler Takamitsu, thank you for your visit, makes us sad that you gave us score 2, could you please specify why you did not enjoyed your stay? Will be important for us to hear your feedback to improve our service. Regards Tomas

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great stay for the value. A tram stop is right across the street so it was easy to get anywhere from the hotel. Old Town iswithin walking distance but it was close to a 20 minute walk. There are restaurants and convenience stores nearby. The free breakfast was basic but enough to fill me up. The room was clean and spacious. The front desk staff remembered my name. The luggage storage was useful. It was a quiet neighborhood but I could hear people in the room next to me. Overall, it is a nice hotel if you are looking for something in a safe, quiet location for a good price.
Stayed 2 nights in Dec 2023
Response from Petr on Jan 9, 2024
Dear Chantal, thank you very much for your visit and for your comment, we appreciate that you chose us.

10/10 Excellent

Teresa

Stayed 4 nights in Dec 2023
Response from Petr on Jan 9, 2024
Dear Kenth, thank you very much for your visit, we appreciate that you chose us.

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Petr on Jan 10, 2024
Dear Traveler, thank you very much for your visit, we appreciate that you chose us.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Large room , v clean , helpful staff, good location and quiet We had a good stay
Stayed 3 nights in Dec 2023
Response from TOM on Jan 4, 2024
Dear Mr. Doglas, thank you very much for your comment , ikt makes uzs very happy that you enjoyed your stay. Kindest regards Tomas

8/10 Good

MAVEAU

Stayed 3 nights in Dec 2023
Response from TOM on Dec 31, 2023
Dear Traveler MAVEAU, thank you bvery much for your visit, we are happy that you enjoyd your stay .Happy New Year!Regards Tomas

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 3 nights in Dec 2023
Response from TOM on Dec 31, 2023
Dear Traveler Alejandro, thank you very much for your visit, we are happy that you enjoyd your stay .Happy New Year!Regards Tomas

10/10 Excellent

Gabriela

Stayed 4 nights in Dec 2023
Response from TOM on Dec 31, 2023
Dear Traveler Gabriela, thank you bvery much for your visit, we are happy that you enjoyd your stay .Happy New Year!Regards Tomas

10/10 Excellent

Sheung Hin

Stayed 3 nights in Dec 2023
Response from TOM on Dec 27, 2023
Dear Traveler, thank you very much , makes us happy that you enjoyed your stay. Happy New Year !!!

10/10 Excellent

Xinni Calyn

Stayed 2 nights in Dec 2023
Response from Petr on Dec 22, 2023
Dear traveler, thank you very much for your visit, we appreciate that you chose us.

8/10 Good

Chris James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from TOM on Dec 18, 2023
Dear Traveler , thank you very much for your visit, we much appreciate it. Regards Tomas

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from TOM on Dec 18, 2023
Dear Traveler , thank you very much for your visit, we much appreciate it. Regards Tomas

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has convenient location. Decent room size, loved the benefits and slippers.
Stayed 2 nights in Nov 2023
Response from Petr on Dec 14, 2023
Dear Dana, thank you very much for your visit and for your comment, we appreciate that you chose us.

10/10 Excellent

Susan

Stayed 4 nights in Dec 2023
Response from Petr on Dec 14, 2023
Dear Susan, thank you very much for your visit, we appreciate that you chose us.

10/10 Excellent

Jackelyn

Stayed 1 night in Dec 2023
Response from TOM on Jan 4, 2024
dear Mrs, Jackelyn, many thanks for your visit, we are happy that you enjoyed youir stay. Regards Tomas

10/10 Excellent

MARKUS

Stayed 3 nights in Dec 2023
Response from Petr on Dec 14, 2023
Dear Markus, thank you very much for your visit, we appreciate that you chose us.

10/10 Excellent

THONG, HOUSTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived by Flixbus. From the bus stop at Na Knizeci to Hotel Roma is 1 mile, from the hotel to Charles Bridge is also one mile, and almost everything else you need to see is within walking distance. What made my wife and I love Hotel Roma even more is that there is an elevator to the floors, our room is spacious and very clean, the breakfast is excellent, and the neighborhood is safe and clean and quiet. Highly recommended.
Stayed 4 nights in Nov 2023
Response from Petr on Dec 9, 2023
Dear Traveler, thank you very much for your visit and for your comment, we appreciate that you chose us.

10/10 Excellent

Olga

Stayed 3 nights in Dec 2023
Response from Petr on Dec 8, 2023
Dear Olga, thank you very much for your visit, we appreciate that you chose us.

10/10 Excellent

MARK

Stayed 3 nights in Nov 2023
Response from Petr on Dec 5, 2023
Dear Mark, thank you very much for your visit, we appreciate that you chose us.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out everything was lovely, the rooms were clean and tidy and cleaned everyday. Breakfast was good with plenty of options. We had to book a taxi back to the airport which was done for us so we didnt have to worry. Its a beautiful hotel within walking distance to Prague old town and Charles Bridge. We had a wonderful stay here and would highly recommend it
Stayed 5 nights in Nov 2023
Response from Petr on Nov 29, 2023
Dear Lisa, thank you very much for your visit and for your comment, we appreciate that you chose us.

10/10 Excellent

BEDRISKA

Stayed 1 night in Nov 2023
Response from TOM on Dec 18, 2023
Dear Traveler , thank you very much for your visit, we much appreciate it. Regards Tomas

10/10 Excellent

Lise Thu Thuy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was extremely helpful and friendly, breakfast was very good and changed every day… all of this in a great location
Stayed 4 nights in Nov 2023
Response from Petr on Nov 24, 2023
Dear Traveler, thank you very much for your visit and for your comment, we appreciate that you chose us.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Roma was very neat,tidy and well situated for our stay.We enjoyed our breakfast options.
Stayed 4 nights in Nov 2023
Response from Andrea on Nov 23, 2023
Dear Stephen, Thank you very much for the lovely rating and for your stay. We are happy that you like our location and services. Greetings from the Roma team.

10/10 Excellent

Paola

Stayed 2 nights in Nov 2023
Response from TOM on Nov 21, 2023
Dear Madame Paola. thank you very much for your visit, we much appreciate it. Regards Tomas

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very clean . Good breakfast selection
Stayed 5 nights in Nov 2023
Response from TOM on Nov 12, 2023
Dear Madame Julie, thank you for your visit and comment, makes us happy that you enjoyed your stay. Regards Tomas

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, good location!
Stayed 4 nights in Nov 2023
Response from Petr on Nov 11, 2023
Dear Pamela, thank you very much for your visit and for your comment, we appreciate that you chose us.

10/10 Excellent

Thomas

Stayed 2 nights in Nov 2023
Response from Láďa on Nov 6, 2023
Good morning,thank you for your review.

10/10 Excellent

Andree

Stayed 4 nights in Oct 2023
Response from Láďa on Nov 5, 2023
Děkujeme za Vaše hodnocení.

10/10 Excellent

Jaroslava

Liked: Cleanliness, property conditions & facilities, room comfort
Easy acces to the hotel,friendly receptioninst, simple room decor and very peacefull place, Great breakfast. I am vegetarien, maybe it should have more options for us.
Stayed 1 night in Nov 2023
Response from Láďa on Nov 5, 2023
Good evening,thank you for your review.

8/10 Good

Dorthe Palkinn

Stayed 4 nights in Oct 2023
Response from TOM on Nov 6, 2023
Dear Traveler, thank you for your visit, it makes us happy that you enjoyed your stay.Best regards Tomas