Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from England

Hard to find

Posted Jul 11, 2014
Hotel is good, but hard to find it out. It is not near the Charles bridge.
1 out of 5
by david from germany

Inconvenient

Posted May 5, 2014
Pros: Nothing
Cons: Everything
Location: Plenty of places to eat near by, but you would have to try each and everyone to find the good one, do not count on hotel staff to help you out.
Showed up to our hotel " hotel U Divadla" after a 5.5hr drive just to be told that we needed to move to another hotel "Hotel Karlin". We were reassured that the new hotel was much better and in a much better location. We had to travel another 30 minutes to find this hole in the wall hotel that was very hard to find due to poor lighting. The 1st receptionist was terrible he was not very welcoming at all. The room was very poor something you would expect to pay 1/3 of the price per night . The 2nd receptionist was something else, she insisted we gave her the room key when we left. We let her know we would not need the room clean. We went to breakfast which was ok for European style. As we walked past the receptionist to leave for the day she again asked for our key, in which at that point we definitely were not giving it up. She felt the need to let us know that this was her part-time job and was an engineer by trade. When we returned the 3rd receptionist might have been the worst of them all. He did not even greet us as we walked in, as he was too busy surfing the internet. We asked for a recommended restaurant to eat at which he proceeded to say he did not know since he took the train in. Next we asked to use the lobby phone since there where no phones in the rooms in which he told us we could not because it was after 8pm and the manager does not allow. The hotel booked through Expedia definitely ruined our weekend getaway. Please remove both of these hotels from list.
3 out of 5
Recommended
for Couples
by A verified traveler

Service?

Posted Apr 28, 2014 on Hotels.com
They made a bizarre choice of starting to change boiler before check-out-time so there was no hot water to use in the morning before we left. That didn't leave very positive feeling about the hotel. Otherwise it was ok. Four stars? Don't think so...
3 out of 5
Recommended
for Everyone
by A verified traveler

Far from center

Posted Apr 8, 2014
Nice hotel. Too far from everything. Had to take team to do anything.
2 out of 5
by Miska from london

Posted Jan 13, 2014
Spend weekend in that hotel,15 min to the central Prague by tram. Room a bit too small, like for double room. Bathroom clean and nice however shower was broken. the most disappointing was breakfast I cant deal with flies around the food. General hotel it is okay but unfortunately not as 4 star hotel. In my opinion needs some work for so high rate, sometimes small changes would bring a lots of results.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and quit hotel

Posted Jan 8, 2014
4 out of 5
Recommended
for Everyone
by Chetanna from London

Easy to get to the city centre

Posted Nov 7, 2013
Only thing is the room smelled of cigarette smoke. Very hard to get used considered we came from the Uk and in prague people smoke indoors. The location wasn't in the town centre but transport links were so easy and regular that from our hotel to city centre took 15 mins door to door.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not bad if on a budget

Posted Nov 3, 2013
The room was nice but pretty small. Wasn't much of an issue for us as we were sightseeing most of the time anyway. Staff were very helpful.
5 out of 5
Recommended
by sightvisit from Hong Kong

wonderful service

Posted Oct 24, 2013 on Hotels.com
The receiption lady is helpful, cheerful and informative. The hotel offers take away breakfast for customer who needs to check out early. The price is reasonful.
5 out of 5
Recommended
for Business Travelers
by Jonny93 from Edinburgh

Great

Posted Oct 17, 2013 on Hotels.com
Great hotel but location was not good for guest looking to go into the centre a lot cheap taxis are available but it did add up to a lot by the end of our stay.