Ratings based on 273 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Novara

Base ideale per un soggiorno a Praga

Posted Jan 8, 2015
Pros: La posizione, la camera
Location: La posizione centralissima consente di raggiungere a piedi nell'arco di massimo 10/20 minuti tutte le maggiori attrazioni di Praga, da Piazza Vencesl
La posizione è davvero impareggiabile. La ns. stanza aveva due grandi porte finestre affacciate sulla piazza della città vecchia, con vista a 180 gradi dalla torre dell'orologio alla Chiesa di Santa Maria di Tyn. I mercatini natalizi, il grande albero di Natale, e l'illuminazione a festa della piazza. degli edifici e delle vie circostanti completava il paesaggio fiabesco ammirabile dalla camera. L'hotel appare piuttosto simile ad un b&b, vi si accede dall'ingresso del bar ristorante Bily Konice. Una ampia scalinata porta alla reception e alle camere. Vi accoglierà personale molto gentile, con qualche conoscenza di Italiano. La ns. camera era una familiare molto ampia, con un letto king size ed un divano letto molto grande per i due figli. Il bagno era dotato di vasca e di ampia doccia. Il WC - senza bidet - si trovava in locale separato. La colazione si ordina la sera prima. Di default vengono servite brioches e pane caldi, molto buoni, con marmellate burro e miele. Per il resto si può ordinare a piacere, sia dal menu fornito, sia anche richieste extra, che il personale si impegna a soddisfare. Pulizia della camera soddisfacente, buona qualità del sonno, grazie anche alle doppie finestre che attutivano quasi completamente i rumori della piazza. Non potrei consigliare una sistemazione migliore per un soggiorno a Praga.
5 out of 5
for Everyone
by A verified travelerfrom Sydney

Nice Hotel right in the heart of Old Town Square

Posted Dec 26, 2014
Pros: It was conveniently located. The rooms were spacious and modern.
Cons: There is always room for improvement, I would like to see a communal lounge area with over stuffed lounge chairs and some local reading material.
We arrived early evening to find the Old Town Square jammed packed with people and no way of finding our hotel by car, which put a little stress on us. However, once located, the staff took care of our luggage and car and we were able to freshen up the comfort of our room. Eager to acquaint ourselves with Praha, we stepped out of our hotel right in the middle of the action. The square was alight with fairy lights and a beautiful Xmas that you stopped to look at while you warmed yourself by sipping the locally made mulled wine that you had purchased from the street markets. There was so much to see, and you soon found yourself wandering hand in hand around the beautiful streets that eventually led you back to the square. The real find was an elegant restaurant called Casserol which we had stumbled upon on our second day. To complete the fairy tale, we went to a string quartet concert in the Klementinum (Mirror Chapel) early in the evening, then dinner at Casserol followed by a stroll around the Old Town and to close out the night a night cap in the beautifully restored restaurant and bar White Horse Prague which was right below our hotel.
1 out of 5
by A verified travelerfrom Switzerland

Not even close to a good 3 Star Hotel

Posted Dec 13, 2014
Pros: Nice view
Cons: Everything apart from the nice view over the old town square
Location: Nice location but don't expect to be able to drive up to the hotel or easily find the entrance. Also, expect to carry your luggage up the stairs
Apart from the nice view over the old town square nothing was right. Difficult to find entrance, no elevator, no breakfast buffet or good food, cannot drive up to the hotel, no taxis, cold and spacious rooms built into a an old living room, sloppy overall cleaning, expensive and expired drinks in the mini bar, etc. 5 Star fraud, if you take away the location it wouldn't even be a good 3 Star. With so many nice hotels on offer in this fantastic city i would suggest you go anywhere else.
4 out of 5
for Everyone
by A verified traveler

Posted Nov 30, 2014
It's a nicely located hotel with very nice staff. Room was spacious and very nice. The only minor issue, which has nothing to do with this hotel is that because of its location tends to have quite a bit of noise around. But this is minor.
5 out of 5
for Couples
by A verified traveler

Very nice hotel and location

Posted Nov 21, 2014
Pros: The room and view, helpful reception staff.
Cons: The heating in the bedroom wasn't adjustable by us.
Location: In the centre so everything was near bars, shops and restaurants all within 30 second walk.
Had a 3 night stay here and it was excellent, comfortable room, very helpful staff, and a good view over the square.
4 out of 5
by A verified travelerfrom USA

Amazing location

Posted Nov 14, 2014
Pros: Beautiful rooms, great breakfast.
Cons: Managements helpfulness in my situation
This hotel is beautifully designed and perfectly located in Old Town Square. The hotel room itself was spacious and modern with a window looking out on the square. The bathroom was modern as well and the soaking tub was incredible. There was a bit of an issue with the shower not draining well, so we had to shower quite quickly, but otherwise the room was more than we were hoping for. My only issue came after our room was cleaned - I was storing a pair of diamond earrings in a glass on the bedside table. After the room was cleaned the glass, and my earrings, were gone. I spoke with management about this upon check-out and thoroughly afterward via email. At no point did the hotel admit any fault (they said they checked the room multiple times) and refused to compensate me in any way. Toward the end of our exchange management was quite rude and seemed to brush me off. What I assume was an accident turned in to a rather nasty memory overshadowing my stay. When I return to Prague I will be staying at another hotel.
5 out of 5
for Everyone
by A verified travelerfrom WI

Hotel was perfect! Amazing all around.

Posted Oct 26, 2014
Hotel location can't be beat. The room was just like the pictures looked and the hotel service was top notch. I highly recommend this hotel.
5 out of 5
for Everyone
by A verified travelerfrom Norwich, Norfolk

A hotel room with a real view

Posted Oct 21, 2014
Had brilliant time in Prague and the hotel played a big part. Ideally placed for everything room huge and very comfy. Breakfast in the room is just being spoilt and we loved it! Good selection of food and lots of it so no going hungry here. Try and get room on square, it is not noisy unless you are a very light sleeper or you are in bed silly early! We had a view on to the square could see the clock tower and people watched when we wanted just to chill out before we went out again. The hotel is actually more like you are in your own apartment and you come and go as you please. Very safe with buzzer entry and all the team there are friendly and helpful. I would highly recommend this hotel to everyone, it's a genuinely nice place to stay and we would happily return any time. It was our anniversary when we where there and received a bottle of bubbly which we supped the first night watching the world go by on a warmish evening. All I can say is try this hotel it's different from the normal hotels as it is so small and exclusive but the room sizes are large as if in a wonderful suite (to be fair we were in a jnr suite) and you really get to see the world of Prague from.your window.
5 out of 5
by Suzie Pattonfrom Cleveland, OH USA

Perfect location!

Posted Oct 13, 2014 on Hotels.com
This was the first stay for our European honeymoon and it was perfect! The location was walking distance to everything. The staff was very friendly and the rooms were spacious and clean. We especially loved the breakfast in our room and the live entertainment outside on our terrace. The cellar in the basement of the hotel also had great music and was very romantic!
5 out of 5
for Everyone
by A verified traveler

Nice hotel central location ideal for exploring

Posted Oct 12, 2014
Cons: Central location friendly helpful staff
Location: Old town square, astronomical clock, easy walking distance to Charles bridge
Enjoyed my trip to Prague, hotel was so central so ideal for exploring the city, easily on foot.