Ratings based on 387 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wales

Good, but.......

Posted May 29, 2015
Pros: Its position and general appearance.
Cons: Facilities
Location: Location is marvellous, adjacent to the Vltava and on the edge of the Old Town.
Overall a decent hotel but with limited facilities. They are currently building a bar area which will probably be finished fairly soon. The room was good with a mini-bar and excellent tea/coffee making facilities. The bathroom was good with twin basins,bath/shower and separate toilet. However only one chair was provided when there was ample room for two. A considerable disappointment was, one morning, trying to book a table in the restaurant for that evening. We were told that no tables were available as two large parties had been booked in. I would have thought that if these parties had been booked in, then extra staff should be employed to cater for the guests of the hotel. This disappointment was exacerbated when on returning to the hotel, having eaten at a better restaurant, we saw that the two 'large' parties had not even half filled the restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very pleasant stay

Posted May 22, 2015
Great location for top sites, very helpful and responsive concierges, Spacious room, (junior suite ), good value
5 out of 5
Recommended
for Everyone
by A verified travelerfrom world traveler

Best place in Prague

Posted Apr 28, 2015
The room, the location and everything was perfect! You could not stay in a better location for access to New Town, Old Town and all of Pragues greatest attractions!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2015
Excellent service, large rooms and a great location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
Fabulous find in Prague! Great location, excellent restaurant, Friendly helpful staff!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfectly situated!

Posted Apr 2, 2015
Super polite and obliging staff, very comfortable and romantic room/ hotel! Situated in the middle of everything and near some great restaurant and pubs. Worth every penny, although breakfast was not quite up my street but that's just me being picky!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Baroque gem in the heart of Prague

Posted Apr 1, 2015
Pros: Location Service Character Rooms Gardens
Cons: I think the Hotel was excellent but maybe a hotel bar would be a slight improvement on their overall impressive offering
Location: The Hotel is opposite the river and a 2 minute walk to the Charles Bridge, Old Town Square and Wenseclas Square. Top Location is Praha 1.
The Hotel was very impressive and we were made to feel very welcome upon arrival through the concierge and subsequently the reception staff. We were offered refreshments and the check-in process was faultless and then we were shown to our executive suite. The Hotel Staff were excellent and always on hand to help with anything and over our 4 night stay - I could not fault the service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent!

Posted Mar 31, 2015
Pros: Location, Customer Service, comfort, cleanliness.
Excellent! Excellent! Excellent! I would love to write more, but it is enough to say that I had a very nice experience. Thanks
5 out of 5
Recommended
for Everyone
by A verified travelerfrom milano

Lussuoso, in pieno centro, prezzi contenuti

Posted Mar 31, 2015
L'hotel ha sede in un palazzo storico (ospitó anche Mozart) in pieno centro: a due passi -letteralmente- dal Ponte Carlo, con una vista splendida su Ponte e Castello. Le stanze, in effetti appartamenti, sono lussuose, pur in stile classico e senza sfarzo. Personale gentilissimo, servizio davvero elevato, per prezzi (almeno per l'offerta di cui abbiamo goduto) davvero contenuti.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alicante, Spain

Posted Mar 30, 2015
Pros: Ubicación perfecta. Amplitud de habitación. Vistas.
Un hotel muy bien situado, de lujo, en el que no falta detalle