Ratings based on 95 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Great servicePosted Jul 30, 2015
Very nice accommodation with absolutely superb service. We were waited on hand and foot! Excellent breakfast.
for Everyoneby A verified traveler from 東京都
旧市街徒歩圏内の静かなホテルPosted Jul 27, 2015
for Everyoneby A verified traveler from Australia
Lovely hotel in the Old Town of PraguePosted Jul 12, 2015
Pros: Excellent service. Polite and helpful staff. Great buffet breakfast. Free water. Courtesy transportation to nearby locations.
Location: Very good location in the Old Town of Prague. 10 mins walk to centre square of the Old town. Other nearby attractions are Prague Castle & Petrin Tower
We recently visited Prague during a very trying heatwave. The hotel was excellent. Free water/coffee/tea and transportation to nearby attractions. They made sure that our rooms's airconditioning remained on whilst we were out. Beautiful and extensive buffet breakfast. Each morning the staff would ask us what our plans were for the day and if there was anything that they could help us with.
by A verified traveler from Ottawa
Top of the line: Service, location, smoke freePosted Jul 1, 2015
Pros: Friendly and helpful staff, Location, Smoke free, Cleanliness, large rooms, quiet neighbourhood, Them caring for the comfort of their clients
Cons: Perfect as it is
Location: close to the Jewish Quarter and Centrum Every thing is in a walking distance
I chose this Residence for three reasons: 1) rated as top on the Trip advisor website, 2) completely smoke free and 3) Although it’s on a quiet street, it is near the Jewish Quarter and Centrum. I am happy to report that we were not disappointed. This Residence is very similar to hotels except that there is no swimming pool, no dining room and no fancy bar. However it offers services over the call of duty, large clean rooms and excellent location. The Residence picked us up from the hotel in Prague that is used by Viking as part of their river cruise package. As we arrived at the Residence three staff members were at the entrance to greet us. We were invited to sit at one of the tables in the lobby, were offered beverages as we were comfortably checking-in and receiving all the information about the Residence and the City. Throughout our stay we were spoiled by the staff either during their top of the line breakfast, in making various reservations for us and most appreciated of all, driving us to sites that would have been difficult for us to find. As we were leaving the hotel for daily excursions, we were given bottles of water and an umbrella. Upon our return we were offered drinks such as wine, beer or even some of the stronger drinks. Wi-Fi was free so as were all the drinks. As we had to leave the Residence at 4 am, they arranged for a transfer to the airport, had juices, coffee, toasts, brioches and a bag of munchies for us to take to the airport. We were sorry to le
for Everyoneby A verified traveler from Hong Kong
Unforgettable experiencePosted Jun 30, 2015
This hotel helps us to have a very good impression on Prague. Free transfer between hotel and railway, delivery to the Prague castle, excellent wifi in the room, unlimited drink in lobby gives us a very good relax after long walk in the town. If the room is bigger, there is perfect in the stay.
for Everyoneby A verified traveler from Toronto, Canada
Great hotel!Posted May 31, 2015
Cons: I can't think of a single thing. They have the right formula.
Location: Central spot close to just about everything,
This was a first class experience. The room on the 4th floor was cozy and quiet. The staff were the best I've ever experienced. They were falling over themselves to help you and readily provided a driver to take us to dinner or tours. Breakfast was also excellent with a wide variety of healthy tasty food. Can't express enough about how welcoming and helpful the staff were. Would recommend this hotel in a heartbeat.
for Everyoneby A verified traveler from Springfield, MO
Perfect!Posted May 26, 2015
Pros: Hospitality and location
Cons: Cleaned rooms so well that my stuff was moved around.
Location: River boat access, lots of eateries, laundry, easy to walk all over Old Town Prague.
Small hotel with excellent choices for breakfast, great location for walking Old Town Prague and for access to river boats, hospitality out of this world, free transportation to various locations.
for Everyoneby A verified traveler
Great location, fantastic servicePosted May 24, 2015
Without doubt the best service we have had from any hotel anywhere in the world.....all the staff were unbelievably friendly and helpful. Great location, easy to walk to the sights.
for Everyoneby A verified traveler from Seattle, WA
Pleasant Hotel in a Convenient LocationPosted May 16, 2015
The staff are friendly, helpful and cheerful. Our room was clean, comfortable and.quiet. The buffet breakfast is excellent with a wonderful selection of fruit and pastries in addition to the sliced meats, cheeses, cereals, eggs, bacon, sausage and toast.
for Everyoneby A verified traveler from boston, ma
Best hotel everPosted May 15, 2015
Great hotel , wonderful staff, can't find anything negative