Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of Art Hotel Museo

4 out of 5
Art Hotel Museo
Via della Repubblica, 289, Prato, PO

Reviews

8.0

Very Good

Rating 10 - Excellent. 97 out of 314 reviews" "
Rating 8 - Good. 147 out of 314 reviews" "
Rating 6 - Okay. 48 out of 314 reviews" "
Rating 4 - Poor. 13 out of 314 reviews" "
Rating 2 - Terrible. 9 out of 314 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

RISHI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Art Hotel Museo on Dec 15, 2023
Dear Rishi we are very sorry that something went wrong for your stay...unfortunately not saying what does not help us to improve and not to make same mistakes in the future.

10/10 Excellent

Cesar Augusto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best I've Stayed!
Excellent hotel! One of the best I've ever stayed at its class! The team is very polite and helpful! The room is large and the beds are very comfortable. The bathroom is also big! Everything is very clean and well maintained. Impeccable housekeeping! The breakfast is plentiful and very good! The restaurant is also amazing! Great dishes! The location of the hotel is perfect! Easy access to the city or to the highway. The only thing that could be improved is the pool. There is no structure at all. There are no chairs, tables or umbrellas. The water is very cold, even on hot days. So, I couldn't use it with my daughter. But this does not disqualify the hotel at all. It's a great place to stay and I highly recommend it to anyone staying in Prato!
Stayed 7 nights in Sep 2023
Response from Art Hotel Museo on Oct 17, 2023
Dear Cesar really thank you for your excellent comment and score :) We are so glad you enjoyed your stay and we really hope you will choose us again in the next future.We just would like to inform you that there weren't umbrellas, chairs and sunbeds by the pool because we usually close it on 25th September so we already had put everything away, due to the hot and strange temperature of this year we left water in the swimming pool till the end of October but it was a coincidence, so just remind that if you come back ;)

8/10 Good

zahid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Art Hotel Museo on Oct 2, 2023
Dear Zahid thanks a lot to have left your good opinion.Come back soon

10/10 Excellent

Aloke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Excellent service!
Stayed 4 nights in Sep 2023
Response from Art Hotel Museo on Sep 6, 2023
Dear Aloke, thanks a lot for maximum score you gave and in particular for your comment!Come back soon,

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for our overnight stay. Only 15 minute drive to the airport.
Stayed 1 night in Jul 2023
Response from Art Hotel Museo on Aug 9, 2023
Thanks Alan to have left your very good opinion :)Come back soon,

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was good everything
Stayed 5 nights in Jul 2023
Response from Art Hotel Museo on Jul 13, 2023
Dear Stephanie thanks a lot for your comment :)Come back soon,

8/10 Good

Marissa

Liked: Cleanliness, property conditions & facilities
The room was nice, very clean when we entered. However, there was no AC which was uncomfortable during the day as it can get quite humid in the room, especially after showering. The restaurant downstairs had great food. It was convenient that the front counter would call a taxi for you, so that was definitely a plus. It was quite a short taxi ride to and from the train station so the location is convenient as well. Overall a good choice if you are traveling in Italy and want somewhere close to Florence without having to pay Florence hotel prices.
Stayed 2 nights in May 2023
Response from Art Hotel Museo on May 15, 2023
Dear Marissa we thank you so much for your good comment, sorry for AC but in Prato, for a local law, we can not turn it on till June, in any case this May temperatures are quite under the medium of this period, so it is not necessary.Hoping you will choose us again in the future to visit some other Tuscany' beauties.Regards,

6/10 Okay

zahid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Art Hotel Museo on Mar 21, 2023
Dear Zahid very sorry for your not good score we hope you will choose us again in next future.

10/10 Excellent

Harwant

Stayed 7 nights in Mar 2023
Response from Art Hotel Museo on Mar 31, 2023
Dear Harwant thanks a lot for your so positive score :)Come back soon,

10/10 Excellent

Luigi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Response from Art Hotel Museo on Jan 9, 2023
Grazie infinite Luigi per l'ottimo punteggio!Torni presto,

4/10 Poor

RISHI

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ugly
Gave me the ugly room of level 1. 80s style room. Mattress pillow bathroom all need Reno. Wifi was intermittent. Last time the room was 3rd floor. Renovated. This was actually crap.
Stayed 2 nights in Oct 2022
Response from Art Hotel Museo on Oct 19, 2022
Dear Rishi we know that our classic rooms on 1st floor need to be renovated and we hope to provide as soon as possible.As you probably know with just a 5 euro supplement you can book our renovated rooms.Hoping you will choose us again, kind regards.

8/10 Good

RISHI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great Reno’s coming along
Newly renovated bathroom. Mattress and pillows need to be changed
Stayed 3 nights in Aug 2022
Response from Art Hotel Museo on Sep 5, 2022
Thanks Rishi for your opinion, we will take care of your suggestion and we hope you will come back soon.

10/10 Excellent

Valeriu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good and close to Florence.
Stayed 2 nights in Aug 2022
Response from Art Hotel Museo on Aug 30, 2022
Thanks Valeriu for maximum score you gave us!Come back soon!

10/10 Excellent

Magdalena, Dundas

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Loved it all, and will be back!
Stayed 1 night in Jun 2022
Response from Art Hotel Museo on Jun 15, 2022
Thanks a lot Magdalena, we can't wait to host you again :)

10/10 Excellent

zahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Art Hotel Museo on May 30, 2022
Dear Zahid, Thanks a lot for maximum score you gave us! Much appreciated :)

10/10 Excellent

arie

Stayed 2 nights in May 2022
Response from Art Hotel Museo on May 17, 2022
Thanks a lot Arie! We can't wait to host you again :)

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel every time I’m in Prato. Over the years I tried all of the hotels in the area and this by far the best.
Stayed 5 nights in Apr 2022
Response from Art Hotel Museo on Apr 28, 2022
Dear Orlando we thank you so much for your words and for maximum score you gave us! We are really happy you are our regular guest and we can't wait to host you again :)

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean and staff really helpful
Stayed 3 nights in Dec 2021
Response from Art Hotel Museo on Dec 14, 2021
Thanks a lot for score and comment, we much appreciate :)

10/10 Excellent

ASHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2021
Response from Art Hotel Museo on Dec 7, 2021
Dear Ashu, Thanks a lot for maximum score you gave us! Come back soon,

6/10 Okay

Mohammad

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
It Was fine, bur We had a Room next to the reception so No privacy Was at all bit the Room Was clean
Stayed 1 night in Aug 2021
Response from Art Hotel Museo on Sep 16, 2021
Dear Mohammad...we do not understand why you tell us you had a room next to the reception if it is on ground floor and rooms start from first floor...sorry we do not understand..

10/10 Excellent

jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2021

10/10 Excellent

Karl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Clean hotel with a decent restaurant. Would recommend
Stayed 2 nights in Sep 2020
Response from Art Hotel Museo on Sep 17, 2020
Dear Karl, thanks a lot for your maximum score! We much appreciate:)

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Art Museo
All good . clean , comfy beds , excellent food in restaurant . Only down point are some of the guests . Hi generally convenient place to stay for all my business needs .
Stayed 2 nights in Nov 2019
Response from Art Hotel Museo on Dec 3, 2019
Dear Guest we thank you so much for your comment and maximum score you gave us:)

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019
Response from Art Hotel Museo on Oct 26, 2019
Grazie per il massimo punteggio che ci ha assegnato! Alla prossima,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel. Not bad. Not awesome. Garage charges a fee. Not free as advertised.
Stayed 1 night in Sep 2019
Response from Art Hotel Museo on Sep 9, 2019
Dear Guest thanks for your average comment, on HOtels.com is specified that outside parking is free and garage cost is euro 4 per day.

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019
Response from Art Hotel Museo on Aug 28, 2019
Thanks a lot dear Guest for your maximum score! We much appreciate :)

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2019
Response from Art Hotel Museo on Aug 28, 2019
Dear Guest we are deeply sorry that your score is not so good, it would be more helpful if you could tell us what was went wrongly. Regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurant was excellent! Very nice staff. The hotel was very clean
Stayed 1 night in Apr 2019
Response from Art Hotel Museo on Apr 23, 2019
Thanks a lot for your great score and comment, we much appreciate! We will pass your compliments to our restaurant staff too. See you soon,

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Art Museo a great choice
Great food in the restaurant
Stayed 3 nights in Apr 2019
Response from Art Hotel Museo on Apr 19, 2019
Thank so much Anoop for your maximum score and for your comment of our restaurant. We wait for you soon again!

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big, bed comfy, staff helpful. Good location for our needs. Felt a little concerned by recent spurt of car break ins, but secure parking well worth extra 4euros a night for peace of mind. Will stay there again for sure.
Stayed 2 nights in Mar 2019
Response from Art Hotel Museo on Mar 26, 2019
Dear Guest we thank you a lot for your very positive score and your comment, we are sorry for car break ins out from the hotel, but as you know it does not depend from the hotel, it is a public parking and should be a task of our city authority to guarantee security....we really hope for our city that this will change soon.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s not my first time in the art hotel but this time was very bad. There have a lot of noise inside the hotel that disturbe to sleep at 2:00 am. After there charge things in my check that i don’t ask. The lady in the desk talk to us very bad.
Stayed 5 nights in Mar 2019
Response from Art Hotel Museo on Mar 15, 2019
Dear Guest we are really sorry this time you had not a pleasant stay, we are sorry for other Guest's rudeness, even if you will understand it can not be our fault. In any case we deducted you 50 euros at check-out to try to apologize, we are sorry it seemed to you we have not been kind. Hoping you will be our Guest soon again, regards.

8/10 Good

Ghada, Jerusalem, Palestine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the most the cleanness and food. Staff is also very cooperative and pleasant. It is very close to the airport. A thing that encourages guests to stay at this facility. The only thing that annoyed me is the hotel’s being far away from the places I visited for business.
Stayed 3 nights in Feb 2019
Response from Art Hotel Museo on Feb 25, 2019
Dear Ghada thanks a lot for your very good review, we much appreciate and we hope you will choose us again in the future. Regards,

8/10 Good

orlando, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I use this hotel every time I'm back in town. The rooms are spacious and clean, the only issue we had this time was with the shower, there was no door or curtain and it wasn't sealed properly so it was problematic to shower without flooding the whole bath floor.
Stayed 9 nights in Oct 2018
Response from Art Hotel Museo on Nov 7, 2018
Dear Orlando thanks a lot for your very good review and to have become one of our repetitive guest, it is for us the most important success! Sorry for last time shower, we will for sure check what was the problem. We wait for you soon again!

8/10 Good

Aman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great convenient location always stay here whenever in Prato
Stayed 2 nights in Oct 2018
Response from Art Hotel Museo on Nov 7, 2018
Dear Aman, Thanks a lot for your very good review, we are really glad you are our usual Guest! Hoping to see you soon again, regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Art Hotel Museo on Oct 22, 2018
Dear Guest we thank you so much for your very positive score! We wait for you soon again,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at this hotel, however, we wanted a place in Florence and this hotel is in Prato. We did not want that.
Stayed 2 nights in Jun 2018
Response from Art Hotel Museo on Jul 5, 2018
Dear Guest we are happy you enjoyed your stay with us, even if you thought to be in Florence. Hoping you will choose us again for your next stays in Tuscany.

10/10 Excellent

Perkash

Liked: Cleanliness, staff & service, room comfort
the staff was very helpful
Stayed 6 nights in May 2018
Response from Art Hotel Museo on Jun 1, 2018
Thanks a lot for your positive comment on our staff, it is always our favorite comment!

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Art Hotel Museo on Apr 3, 2018
Dear Karl thanks a lot for your opinion, we much appreciate it.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018
Response from Art Hotel Museo on Mar 19, 2018
Thanks a lot Frederik!!

10/10 Excellent

raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018
Response from Chiara on Feb 2, 2018
Thanks a lot for maximum score!! We wait for you soon, Art Hotel Museo

6/10 Okay

Verified traveler

Liked: Staff & service
Good
Normal stay good stuff good location
Response from Art Hotel Museo on Jun 16, 2017
Thanks for your opinion! Art Hotel Museo

10/10 Excellent

Orlando, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay at this hotel when I'm in Prato
I think this is by far the best accommodation in Prato. I tried almost any hotel in the area and this is the definitely the best one Something I would like to see in the room is a kettle for the tea. I've been quite unlucky this time as there was a Chinese wedding and the floor was really noisy at night.
Response from Chiara on Jan 17, 2017
Dear Guest, Thank you so much for your beautiful comment, it is an honor for us you said we are the best accommodation in Prato, we really hope to host you soon again! Thanks Art Hotel Museo

10/10 Excellent

siddiq, prato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and close to freeway
I was happy with my trips . Everyone is so good. The restaurant have a very good food.

8/10 Good

Leonard, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will do better in October
I was attracted to the hotel because I had to break my journey from Manarola to Ravenna and this seemed a good point as I noticed from its advertising photo it was opposite the new Museum of Modern Art. Sadly it doesn't open until October and is still a building site which was clearly evident from my window. However, the hotel itself was very nice and the rooms spacious. A small swimming pool and fitness Centre is also available. The restaurant offered some interesting options but I found my meals excessively salty. The hotel has a very Arty feeling to it with pictures everywhere and conference rooms named after great artists - it will be better in October when the gallery opposite actually opens.

6/10 Okay

Hadi, Lebanon

Normal stay
Nothing to talk about

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bang for buck
Very nice hotel. Good breakfast. Decent free parking. Good internet.

8/10 Good

Omar, London

Liked: Staff & service
Reasonable Hotel
Reasonable and cheerfull needs to add some gym facilities. The TV channels are all Italian.

10/10 Excellent

Huma, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris stay
Fantastic

6/10 Okay

Glenn, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
good and bad
Overall it was ok, but this is the least soundproofed hotel I have ever stayed in. And I have stayed in a lot. Staff were very helpful, but if you want peace, forget it. Heard the neighbors snores, and traffic noise. Not a good night's sleep at all. Breakfast was very good. Nowhere close by to buy anything and bar was closed. Next to a derelict artsy building which was an eyesore but right on the freeway. Would look elsewhere for another stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort