Ratings based on 758 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby Kate from MN
Beautiful view and super clean rooms!Posted Oct 17, 2013
for Everyoneby A verified traveler
Nice hotel, but as few amenities as possiblePosted Oct 16, 2013
Everything was fine I guess. The only thing that irked me was that there's no continental breakfast of any kind - not even some free coffee in the lobby. Isn't that sort of a basic amenity? When I asked at the front desk if they'd have coffee in the lobby in the morning the receptionist looked at me like I had two heads.
for Everyoneby Dick from Abbeville , LA
Romantic view !Posted Oct 1, 2013
Pros: The view
Cons: The salon states in the brochure that they close at 7 PM I called at 5:45 PM and they said they were closing up. Not a big deal for me .
Location: Prescott is an interesting place with nice mountains and views. The town has a large number of retired citizen places to live.
We visited an old friend and stayed here after our visit. This place is the place to see all of Prescott ! Sunrise/ sunset. The dining area was lovely and a place to look out on the lights of Prescott. Watress was helpful and suggested substitutions. They have a patio to sit by outside that has a fire pit to sit by that is romantic. The room has all amenities and was spacious, clean and well decorated. The desk staff was helpful when I needed to use my laptop.
for Everyoneby Phil
Close to downtown sights and restaurants.Posted Sep 30, 2013
Pros: The room, the outside patio area, the bar area.
Cons: Casino area needs better ventilation. Cigarette smoke was terrible.
Location: Downtown sites, nearby sights.
Great room for weekend getaway. Room was clean and comfortable. Staff was pleasant. If you are there for the casino, you better like cigarette smoke.Casino ventilation was the only negative.
for Everyoneby Mark from Scottsdale, AZ
Super hotel and staff close to townPosted Sep 25, 2013
Pros: The setting and the staff were excellent
Cons: Perhaps modernization of the door.
Location: Great location near Prescott, Arizona. Lots of hiking trails and a wonderful western town atmosphere.
We had a wonderful stay and the reception desk people wre as nice and as helpful as anyone could hope for.
for Everyoneby Dean from San Francisco, ,CA
PretentiousPosted Sep 16, 2013
Cons: Rethink why they're in business. Give genuine value.
Things don't work (vending machine, phone, movies). Maid took a used tea cup and turned it upside down on a paper coster and called it clean. Tub not cleaned. Except for front desk, staff dour. Cheezy casino on the property.
for Everyoneby A verified traveler
Was nice, close to businesses and easy access backPosted Sep 13, 2013
Upon arrival they didn't have my reservation from expedia. However the girl at front desk was good to accommodate us and contact expedia to see where the communication broke down.
for Familiesby A verified traveler
Posted Sep 8, 2013 on Hotels.com
for Couplesby A verified traveler
Posted Sep 7, 2013 on Hotels.com
for Everyoneby CB from Fort Worth TX
Overall a great experiencePosted Sep 5, 2013
Pros: The pool and spa area - very nice!
Cons: Parking for guests and attention to detail for customer's requests.
Location: Grand Canyon is only 2 hours away!
Despite reserving a microwave for our room 2 weeks in advance, we were told when we got there that they had been given out to other guests that day so there was none left for us. As we were travelling with a toddler we had no way of heating up her milk, but we were told we were welcome to take it down to the front desk for heating - not particularly convenient!! Despite being there 4 days not once did they check if one had been returned and send it up to our room. Parking is also abysmal - especially on a Saturday night. There is no dedicated guest lot that is blocked off so all the prime guest parking spots were taken up by Casino players. Again no fun when you're trying to carry a sleeping 2 year old from the car but you have to walk from the back end of the hotel to the front. Apart from these 2 complaints the room was well laid out and clean, room service was timely and yummy, the pool and spa were sensational.