Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Clarion Pointe Prescott Valley

2.5 out of 5
Clarion Pointe Prescott Valley
7801 E Highway 69, Prescott Valley, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 123 out of 180 reviews" "
Rating 8 - Good. 33 out of 180 reviews" "
Rating 6 - Okay. 14 out of 180 reviews" "
Rating 4 - Poor. 4 out of 180 reviews" "
Rating 2 - Terrible. 6 out of 180 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Apr 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

JERALD

Liked: Cleanliness, staff & service, property conditions & facilities
Only that it did not have a pool and jacuzzi area.
Stayed 2 nights in Apr 2024

10/10 Excellent

Martina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice. Property was clean.
Stayed 2 nights in Apr 2024
Response from Jericho - AGM on Apr 11, 2024
Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hear that you found the room to be clean & comfortable and our staff friendly & accommodating. Thank you again for your feedback and we hope to see you again on your next visit to Prescott Valley!

6/10 Okay

Inez

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, I loved the cleanliness
Stayed 1 night in Apr 2024
Response from Jericho - AGM on Apr 11, 2024
Thank you very much for your wonderful review. We are glad to hear that you found your room to be clean and our staff accommodating. We strive to provide clean, comfortable rooms and friendly service to every person who walks through our doors. We enjoyed having you as our guest and hope to see you again on your next trip to Prescott Valley!

8/10 Good

Dawnell

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was spacious and very clean. No coffee maker in the room and the common area coffee is subpar. Staff were very nice. No elevator was inconvenient for the second floor room. The tiny area offered for dining at their limited breakfast was frustrating.
Stayed 1 night in Apr 2024
Response from Jericho - AGM on Apr 11, 2024
Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hear that you found the room to be clean & comfortable and our staff friendly & accommodating. Thank you again for your feedback and we hope to see you again on your next visit to Prescott Valley!

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and felt safe. Bed and shower were totally fine. One callout, there was little to block the noise between the connecting door. It felt like the neighbors were basically sharing a room with us at times.
Stayed 2 nights in Apr 2024
Response from Jericho - AGM on Apr 11, 2024
Thank you very much for your wonderful review. We are glad to hear that you found your room to be clean and our staff accommodating. We strive to provide clean, comfortable rooms and friendly service to every person who walks through our doors. We enjoyed having you as our guest and hope to see you again on your next trip to Prescott Valley!

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I think the main problem was the room we had. Don’t let them give you room number 114! It’s directly under the staircase with people stomping up and down at all hours, next to the lobby with loud groups coming in late at night with no consideration for volume, and across from the staff room where the breakfast items are noisily prepped at 5:30 in the morning. There is also a loud automatic car wash directly behind the building, just feet from the window of the room. Other than all that, the breakfast was sub par, but the room was clean and the staff were very friendly. I wouldn’t stay here again if I didn’t have to.
Stayed 2 nights in Apr 2024
Response from Jericho - AGM on Apr 11, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write your review.

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room was clean and smelled fresh. Breakfast was available- kept tidy and well stocked. Would stay again when in area.
Stayed 3 nights in Apr 2024
Response from Jericho - AGM on Apr 11, 2024
Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hear that you found the room to be clean & comfortable and our staff friendly & accommodating. Thank you again for your feedback and we hope to see you again on your next visit to Prescott Valley!

8/10 Good

Teri

Liked: Staff & service
Stayed 7 nights in Mar 2024
Response from Jericho - AGM on Apr 8, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write your review.

10/10 Excellent

Liliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the property and the rooms are very spacious and clean. I like that the lobby has 24 hour access to coffee and other beverages. The staff member was very nice and also recommended a restaurant that we actually tried and enjoyed. Thank you.
Stayed 1 night in Mar 2024
Response from Jericho - AGM on Apr 1, 2024
Thank you for your kind review! We are so glad you enjoyed your stay and that our staff made your stay more pleasant! We really hope you come back and see us again real soon!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Jericho - AGM on Apr 1, 2024
Thank you for your kind review. We are glad you enjoyed your stay with us and hope you come back and see us again soon!

10/10 Excellent

Josh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at the front. Place is clean and great location! All new and updated!
Stayed 2 nights in Mar 2024
Response from Robbin - GM on Mar 27, 2024
Thank you very much for your wonderful review and for choosing to stay with us at Clarion Pointe Prescott Valley. We are glad to hear that you found the room to be clean & comfortable and our staff friendly & accommodating. Thank you again for your feedback and we hope to see you again on your next visit to Prescott Valley.

8/10 Good

Igor

Stayed 1 night in Mar 2024
Response from Jericho - AGM on Apr 12, 2024
Thank you for your kind review. We are glad you enjoyed your stay and hope you come back and see us again on your next trip to Prescott Valley!

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and visit.
Stayed 1 night in Mar 2024
Response from Jericho - AGM on Mar 23, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write your review.

10/10 Excellent

Shelly

Stayed 3 nights in Mar 2024
Response from Jericho - AGM on Apr 11, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write your review.

6/10 Okay

Cory, Mesa

Liked: Staff & service
Stayed 4 nights in Mar 2024
Response from Jericho - AGM on Mar 23, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write your review.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
A little hard to see from the road. Could use some better signage and lighting
Stayed 1 night in Mar 2024
Response from Jericho - AGM on Mar 15, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write your review.

10/10 Excellent

Garrin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful
Stayed 3 nights in Mar 2024
Response from Jericho - AGM on Mar 15, 2024
I appreciate your review. I am so glad you enjoyed your stay and that our staff went above and beyond to make your experience memorable. I will be sure to pass along your kind comments. Thank you again for your feedback and we hope to see you again on your next visit to Prescott Valley.

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were accomodating to our lg group. Understanding of our situation... the staff was just wonderful.
Stayed 2 nights in Mar 2024
Response from Jericho - AGM on Mar 12, 2024
Thanks for the review and your positive words about our staff. Our guests frequently get to know our entire staff and accommodations and feel like they are at home. We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest. Your positive feedback makes it all worth our efforts.

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s modern and new. Very inviting!
Stayed 1 night in Mar 2024
Response from Jericho - AGM on Mar 5, 2024
Thank you very much for your wonderful review. We are glad to hear that you found your room to be clean and our staff accommodating. We strive to provide clean, comfortable rooms and friendly service to every person who walks through our doors. We enjoyed having you as our guest and hope to see you again on your next trip to Prescott Valley.

10/10 Excellent

Shelby

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy and fast.
Stayed 1 night in Mar 2024
Response from Jericho - AGM on Mar 5, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write your review!

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice clean and comfortable room. The staff were very nice and friendly. Will definitely stay there again.
Stayed 1 night in Feb 2024
Response from Robbin - GM on Feb 27, 2024
Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hearthat you found the room to be clean & comfortable and our staff friendly & accommodating. Thank youagain for your feedback and we hope to see you again on your next visit to Prescott Valley.

6/10 Okay

John, North Las Vegas

Traveled with family
Liked: Staff & service
The beds were to hard, and the toliet was a lil dirty when we first checked in.
Stayed 2 nights in Feb 2024
Response from Jericho - AGM on Feb 21, 2024
I am sincerely sorry that you had issues during your stay. We have a double check system in place for our rooms every day to try and catch anything missed in cleaning. We will continue to do our best to ensure things do not slip through. I hope that you enjoyed your visit to Prescott Valley. Please stay with us again next time you are in town and give us the chance to provide you a better experience.

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had requested an accessible room when I booked. None was available, but they did book us on the first floor. Staff was friendly and accommodating. When I requested hair conditioner and mentioned that the shower door was off track, they resolved each immediately.
Stayed 2 nights in Feb 2024
Response from Jericho - AGM on Feb 21, 2024
I appreciate your review. I am so glad you enjoyed your stay and that our staff went above and beyond to make your experience more comfortable. I will be sure to pass along your kind comments. I apologize that there was an issue with your shower door, however I am glad to hear that we were able to resolve it in a timely manner. Thank you for choosing to stay with us!

10/10 Excellent

Litsa st.

Stayed 1 night in Feb 2024
Response from Jericho - AGM on Mar 20, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write your review.

6/10 Okay

april

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jericho - AGM on Feb 21, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write your review.

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my first visit i stayed another time.
Stayed 1 night in Feb 2024
Response from Jericho - AGM on Feb 7, 2024
Thank you for your kind review! We are so happy to hear that you enjoyed your stay with us! We hope that you will come back and visit us again soon!

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Choice Hotel brand. The hotel was on a main road and easily visible. The property is utilitarian on the outside, it has business and comfort on the inside. The check in desk was staffed with a very helpful young lady.
Stayed 1 night in Feb 2024
Response from Jericho - AGM on Feb 5, 2024
Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hear that you found the room to be clean & comfortable and our staff friendly & accommodating. Thank you again for your feedback and we hope to see you again on your next visit to Prescott Valley!

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and quiet
Stayed 4 nights in Jan 2024
Response from Jericho - AGM on Jan 30, 2024
Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hear that you found the room to be spacious & quiet! Thank you again for your feedback and we hope to see you again on your next visit to Prescott Valley!

10/10 Excellent

DENNIS, Chino Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro is that hotel recently refurbished so most everything is new including the beds. Con is that location can be difficult to find, especially at night.
Stayed 2 nights in Jan 2024
Response from Jericho - AGM on Jan 30, 2024
Thank you for the kind review! We are so glad to hear that you enjoyed our new remodel and the bed was comfortable. We are looking into options on how to make it easier for our guests to find our location at night. We hope you will come back and see us soon!

10/10 Excellent

barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The newly renovated hotel was very nice staff friendly & breakfast was good
Stayed 2 nights in Jan 2024
Response from Jericho - AGM on Jan 23, 2024
Thank you very much for your wonderful review and for choosing to stay with us. We are glad to hearthat you found the room to be clean & comfortable and our staff friendly & accommodating. Thank youagain for your feedback and we hope to see you again on your next visit to Prescott Valley!

8/10 Good

Bonita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast did not have a lot of options. Chicken nuggets on breakfast bar as meat option was odd. No eggs.
Stayed 5 nights in Jan 2024
Response from Jericho - AGM on Jan 23, 2024
Thank you for the kind review of your recent stay at our property. The nuggets on our breakfast bar are filled with sausage, eggs and cheese. We try to offer as many options as possible. Your business is very important to usand we value your feedback. We hope that you will come back and see us again soon!

8/10 Good

Firozeh, Saratoga

Disliked: Property conditions & facilities
bare
Stayed 3 nights in Jan 2024
Response from Jericho - AGM on Jan 23, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review!

10/10 Excellent

Brian

Business traveler
Stayed 1 night in Jan 2024
Response from j on Jan 15, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review.

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jericho - AGM on Jan 15, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review.

8/10 Good

Debra

Stayed 2 nights in Jan 2024
Response from Jericho - AGM on Jan 15, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review.

2/10 Terrible

Ashlee

Stayed 2 nights in Dec 2023
Response from Jericho - AGM on Jan 8, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entireteam, I would like to apologize for not exceeding your expectations. Your satisfaction is important to usand we will be using the feedback you gave us to implement improvements to ensure we offer a betterexperience for guests in the future. I hope that you will consider staying with us again so that we canhave another chance to provide you with a superior experience.

10/10 Excellent

Merlinda

Stayed 1 night in Dec 2023
Response from Jericho - AGM on Jan 8, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jericho - AGM on Jan 5, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review.

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jericho - AGM on Jan 8, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon.

10/10 Excellent

Zack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple is Comfortable
Stayed 1 night in Dec 2023
Response from Jericho - AGM on Jan 5, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review.

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jericho - AGM on Jan 31, 2024
Thank you for your kind review of our property! We hope that you will stay with us again the next time you are in Prescott Valley.

10/10 Excellent

Jana

Stayed 1 night in Dec 2023
Response from Jericho - AGM on Jan 5, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review.

8/10 Good

Nicole

Stayed 1 night in Dec 2023
Response from Jericho - AGM on Jan 23, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jericho - AGM on Jan 3, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review.

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor breakfast!
Stayed 3 nights in Dec 2023
Response from Jericho - AGM on Dec 30, 2023
Thank you for leaving a review. I apologize that we did not meet your expectations with our breakfast selection. We work very hard to provide a variety of items such as biscuits and gravy, sausage, egg and cheese breakfast nuggets, doughnuts, danishes, bagels, muffins, oatmeal, yogurt, cereal, waffles, etc. We are consistently making upgrades to provide new items and hope you will come back and give us another chance to provide you with the excellent service we strive for.

10/10 Excellent

Jocelyn

Stayed 1 night in Dec 2023
Response from Jericho - AGM on Jan 23, 2024
Thank you for the kind review of your recent stay at our property. Your business is very important to usand we value your feedback. By telling us what you liked about your stay and how we can improve, youare helping us deliver a superior experience for you and other guests in the future. We hope you willcome back and see us again soon. Thank you again for taking the time to write your review!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone was yelling in the hallway at midnight. This was very disruptive, this went on for 30 minutes.
Stayed 1 night in Dec 2023
Response from Jericho - AGM on Dec 29, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entireteam, I would like to apologize for not exceeding your expectations. Your satisfaction is important to usand we will be using the feedback you gave us to implement improvements to ensure we offer a betterexperience for guests in the future. I hope that you will consider staying with us again so that we canhave another chance to provide you with a superior experience.

10/10 Excellent

Mari-Velazquez

Liked: Cleanliness
Everything was very clean 👍
Stayed 1 night in Dec 2023
Response from Jericho - AGM on Dec 29, 2023
Thank you very much for your wonderful review. We are glad to hear that you found our location clean and comfortable. We strive to provide clean, comfortable rooms and friendly service to every person who walks through our doors. We enjoyed having you as our guest and hope to see you again on your next trip to Prescott Valley.