Indoor pool, pool umbrellas, sun loungers
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Reviews of Holiday Inn Express Princeton Southeast, an IHG Hotel

3 out of 5
Holiday Inn Express Princeton Southeast, an IHG Hotel
870 Scudders Mill Rd, Plainsboro, NJ

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 923 reviews" "
Rating 8 - Good. 297 out of 923 reviews" "
Rating 6 - Okay. 69 out of 923 reviews" "
Rating 4 - Poor. 37 out of 923 reviews" "
Rating 2 - Terrible. 29 out of 923 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vihas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Mar 2024
Response from Richard G on Apr 17, 2024
Thanks for your review and comment!

8/10 Good

Shreya

Liked: Cleanliness, staff & service, property conditions & facilities
good for brief stay.
Stayed 3 nights in Mar 2024
Response from Richard G on Mar 25, 2024
Thanks for your comments and rating!

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy excelente
Stayed 1 night in Dec 2023
Response from Richard G on Mar 19, 2024
Thanks for your rating and comments

6/10 Okay

Angelina

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Richard G on Mar 19, 2024
Thanks for your rating!

8/10 Good

William, Boston

Traveled with partner
Liked: Cleanliness, staff & service
Other than the elevator not working, attractive, quiet location.
Stayed 1 night in Mar 2024
Response from Richard G on Mar 19, 2024
Thanks for your review and comments. The elevator repair is underway!

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Richard G on Mar 19, 2024
Thanks for your rating!

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Richard G on Mar 19, 2024
Thanks for your rating!

10/10 Excellent

Shibabrat

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet and scenic area around the hotel is a bonus. I loved my corner room. Walkability to nearby offices can be better if the local authorities make public pathways. Dinner options can be better as well, but it will be manageable for a short stay without a car or a longer stay with a car.
Stayed 3 nights in Feb 2024
Response from Richard G on Mar 19, 2024
Thanks for your comments and rating!

10/10 Excellent

William

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy as well as the checking out. Breakfast station was great! I don't like going ro hotels that don't offfer breakfast and this place did that and so much more. The staff were very pleasant in the eating area as well as around the hotel. My only complaint would be that the elevator was out of order and 4 women traveling out of town, we had a lot of bags that needed to get brought in. But this is why I say the staff was great, a few of them were called to assist carrying our bags to the rooms, and they did so with no problems. If I had to I would stay here again.
Stayed 2 nights in Jan 2024
Response from Richard G on Feb 6, 2024
Thanks for your rating, review and comments!

8/10 Good

John, Bowie

Liked: Cleanliness, staff & service, amenities
The coffee was cold at the morning breakfast. The only elevator has been broken since November of 2023.
Stayed 2 nights in Feb 2024
Response from Richard G on Feb 6, 2024
Thanks for your review! I am sorry the coffee was not hot and enjoyable. We expect the elevator to be operational very soon!

10/10 Excellent

Aurora Victoria

Stayed 3 nights in Feb 2024
Response from Richard G on Mar 25, 2024
Thanks for your review and rating!

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Feb 2024
Response from Richard G on Feb 6, 2024
Thanks for your review and rating!

10/10 Excellent

Billie

Good
Stayed 1 night in Feb 2024
Response from Richard G on Feb 6, 2024
Thanks for your review and rating!

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice and very helpful. The place is clean, quiet, and comfortable. Would definitely stay there again.
Stayed 1 night in Feb 2024
Response from Richard G on Feb 6, 2024
Thanks for your comments, review and rating!

8/10 Good

Gus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Crown, nice hotel. Godd breakfast.
Stayed 1 night in Jan 2024
Response from Richard G on Feb 2, 2024
Thanks for your review and comments!

4/10 Poor

Alton

Liked: Cleanliness, staff & service, room comfort
Just book the Crown Plaza
The elevator was out of order and the amenities were at the Crown Plaza where I ended up staying. Next time I will I book the Crown Plaza instead.
Stayed 1 night in Dec 2023
Response from Richard G on Jan 2, 2024
Thanks for your review! I am sorry the elevators are out of service at this time.

4/10 Poor

Bridget

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Richard G on Dec 18, 2023
Thanks for your rating and we hope to have a chance to serve you better.

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed that the Forrestal Grille was not ope
Stayed 1 night in Dec 2023
Response from Richard G on Dec 18, 2023
Thanks for your rating. The Forrestal Grille is open for breakfast and the Flight Lounge is open for dinner.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Richard G on Dec 18, 2023
Thanks for your rating!

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property little outdated, needs facelift. location good, money value good. quiet and safe. pool great. breakfast good but pancake machine down again so wasn't able to enjoy that. overall great place for the buck
Stayed 1 night in Nov 2023
Response from Richard G on Dec 1, 2023
Thanks for your review, comments and rating! Our apologies about the pancakes not working. We have repaired the pancake maker look forward to welcoming you back!

8/10 Good

Ronel

Stayed 1 night in Nov 2023
Response from Richard G on Dec 18, 2023
Thanks for your rating!

8/10 Good

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was extremely clean and most employees I interacted with were awesome. However, I was baffled by the sheer curtains in the room and I tried to find a pull for the drapes, but there was none so I changed in the bathroom until I connected to staff the next day. When I came back after I asked about it the curtains then had a non-see thru panel added. I was really confused. I could see through them so I thought maybe they could not see through them from the outside. I was on the ground floor and really had a problem watching for any movement outside of my window that night. Weird.
Stayed 3 nights in Nov 2023
Response from Richard G on Nov 27, 2023
Thank you for your comments and concerns. We have added black out curtains to the room since your recent stay. We apologize for any discomfort or uneasiness you experienced.Thank you!

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed hidden gem with a pool and a gym! They have walking trails and is adjacent to a larger hotel conference center with all the perks.
Stayed 1 night in Oct 2023
Response from Richard G on Nov 8, 2023
Thanks for your review and comments!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was suitable, the staff was very friendly, and close to everything
Stayed 3 nights in Nov 2023
Response from Richard G on Nov 8, 2023
Thanks for your comments and rating!

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023
Response from Richard G on Nov 8, 2023
Thanks for your rating and business!

10/10 Excellent

John, Bowie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and courteous staff.
Stayed 2 nights in Oct 2023
Response from Richard G on Nov 2, 2023
Thanks for your comments and rating!

10/10 Excellent

Victoria

Traveled with group
.
Stayed 1 night in Oct 2023
Response from Richard G on Nov 2, 2023
Thanks for your rating!

8/10 Good

Rajarajan

Stayed 1 night in Oct 2023
Response from Richard G on Nov 2, 2023
Thanks for your rating!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, room and bathroom were very clean, AC was nice and cold! The breakfast area was nice for a grab and go meal…again clean and well maintained.
Stayed 1 night in Oct 2023
Response from Richard G on Nov 2, 2023
Thanks for your comments and rating!

8/10 Good

John

Liked: Cleanliness
Comfortable But Dated
This dated chain hotel is connected to the Crowne Plaza on a sprawling, wooded campus not far from Route 1. It’s a long walk to the fitness center in the Crowne Plaza, and a long walk to your room if they assign you one at the very end of the hotel hallways. The bed and towels are very comfortable.
Stayed 1 night in Oct 2023
Response from Richard G on Nov 2, 2023
Thanks for your review and comments! We are planning a renovation in 2024!

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mikayla was awesome from check in to check out. The room was clean, breakfast was great and the amenities were all top notch.
Stayed 1 night in Oct 2023
Response from Richard G on Nov 2, 2023
Thanks for your review, rating and comments about our team member!

10/10 Excellent

Tanya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean and quiet & the staff was friendly & inviting.
Stayed 2 nights in Oct 2023
Response from Richard G on Oct 10, 2023
Thanks for your review, rating and comments!

10/10 Excellent

Kyoungmi

Stayed 1 night in Aug 2023
Response from Richard G on Oct 2, 2023
Thanks for your rating!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at front desk and breakfast bar were exceptional, knowledgeable, friendly. The elevators are dilapidated and not functioning loud and jerky.
Stayed 1 night in Aug 2023
Response from Richard G on Sep 6, 2023
Thanks for your review, comments and rating. Our elevators are properly functioning and safe. We will address the operation of the elevators with our service contractor to ensure the ride is smoother and quieter.

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant location
We stayed twice. We lost a toothbrush and they had it when we returned. The location is very pretty and relaxing. Breakfast was good. They do not clean the room every day.
Stayed 1 night in Aug 2023
Response from Richard G on Sep 6, 2023
Thanks for your rating and comments. We provide light housekeeping every day unless otherwise directed by our guests. I apologize if we did not clean your room as expected.

10/10 Excellent

Sandip

Liked: Cleanliness, staff & service, property conditions & facilities
I like this motel clean & nice
Stayed 2 nights in Aug 2023
Response from Richard G on Aug 16, 2023
Thanks for your review, rating and comments!

6/10 Okay

Keiko

Traveled with family
Liked: Cleanliness, staff & service, amenities
I didn’t like the sound of the AC blowing every half an hour or so at night.
Stayed 1 night in Aug 2023
Response from Richard G on Aug 16, 2023
Thanks for your review and comments.

4/10 Poor

Manish

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Richard G on Aug 16, 2023
Thanks for your review and we are sorry we did not meet your expectations.

4/10 Poor

Manish

Stayed 2 nights in Aug 2023
Response from Richard G on Sep 6, 2023
Thanks for your review and am sorry we did not meet your expectations.

8/10 Good

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the usual layout for a hotel, but the rooms are fine. The hallways seem old, but the rooms look newer and are very comfortable. Breakfast was good, the usual HI express breakfast. I would stay here again.
Stayed 1 night in Jul 2023
Response from Richard G on Aug 7, 2023
Thanks for your review, comments and rating!

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Richard G on Sep 6, 2023
Thanks for your rating and business!

10/10 Excellent

Bruce

Stayed 2 nights in Jul 2023
Response from Richard G on Jul 21, 2023
Thanks for your rating!

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Richard G on Jul 17, 2023
Thanks for your rating!

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near Princeton University
Stayed 3 nights in Jul 2023
Response from Richard G on Jul 28, 2023
Thanks for your review and rating!

8/10 Good

Stewart

Stayed 1 night in Jul 2023
Response from Richard G on Aug 2, 2023
Thanks for your rating!

8/10 Good

Adam

Stayed 1 night in Jul 2023
Response from Richard G on Jul 10, 2023
Thanks for your review and rating!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet was excellent!
Stayed 2 nights in Jul 2023
Response from Richard G on Jul 10, 2023
Thanks for your comments and rating!

10/10 Excellent

Curtis

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very quiet as well as the overall environment. The staff was very nice. The room was a little outdated but extremely clean. I would recommend this hotel.
Stayed 3 nights in Jun 2023
Response from Richard G on Jun 27, 2023
Thanks for your comments and rating!

4/10 Poor

Ya

Stayed 1 night in Jun 2023
Response from Richard G on Jul 17, 2023
Thanks for your review! We look forward to providing a better experience.

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, superb complimentary breakfast buffet. Beautiful property at reasonable price for the area.
Stayed 2 nights in Jun 2023
Response from Richard G on Jun 26, 2023
Thanks for your comments and rating!