Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
79% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Only hotel in Bluefield WV

Posted Jul 27, 2015
Pros: Front desk personnel very nice!
Cons: Vacuum, paint, new lighting. It was very dingy.
Location: Nothing
Hotel was filthy. Paper and food in hallway outside rooms. Lots of trash outside on sidewalk and in parking lot - food, paper, etc. Our room smelled when we walked in even though it was nonsmoking. Air conditioning so loud it was hard to sleep!
3 out of 5
Recommended
for Families
by A verified traveler

Convenient location for what we needed

Posted Jul 27, 2015
Pros: nice outdoor pool, family friendly, free hot breakfast and plenty of room in the breakfast area to find a seat even with a full hotel
Hotel has a very good location, plenty of parking and was very convenient for our purposes. Rooms were large and clean, facilities were ok
3 out of 5
Recommended
for Everyone
by A verified traveler from W

Late night stat

Posted Jul 22, 2015
Overall this hotel is good. It just appears old. The carpet in lobby and hallway/room looks dirty buy may just be old
3 out of 5
by A verified traveler from Charleston, SC

Not favorable

Posted Jul 5, 2015
Cons: Directions to your hotel
The room was not what I had expected from a 3 star hotel. The staff was pleasant enough but the room could have been cleaner. The rug was very dirty and the bathroom fixtures could have cleaner and the woodwork should have been cleaner. Those 3 pillows you provided for the bed were the dumbest pillows I have ever seen and not very comfortable. But on a brighter note your breakfast was very good and I enjoyed it very much.. Thank you
2 out of 5
by A verified traveler from Ohio

Moist room

Posted Jun 29, 2015
Cons: The hotel needs to be updated and cleaned on a regular basis. No excuse for unclean carpeting and flooring.
The room felt moist, uncomfortable and smelled like smoke. The carpet was dirty and the one bed had only a light bedspread no blanket as promised in their "Rest Assured" pamphlet that sat on that very bed. The breakfast room had a sticky floor, which took our appetite away. We were very happy to leave in the morning.
3 out of 5
Recommended
for Families
by A verified traveler

Would not choose this inn again

Posted Apr 21, 2015 on Hotels
The room had a distinct odor upon entering-although everything (beds, bathroom) were clean. The bathroom door was missing a hook for hanging clothes. On the second day, no new soaps were furnished. Complementary breakfasts were full of items from which to choose. Hotel just didn't have the usual atmosphere of most Quality Inns.
4 out of 5
Recommended
for Families
by anthony from northern virginia

GREAT HOTEL WITH TOO MUCH TRASH IN THE YARD

Posted Apr 3, 2015 on Hotels
The room, service, and breakfast were great. The trash along the hillside between the hotel and route 340 needs to be removed.
4 out of 5
Recommended
for Families
by A verified traveler

Great Room, Great Breakfast, Great Staff

Posted Mar 24, 2015 on Hotels
We only needed a place to sleep for the night on the way back from Florida, but I almost wish we could have stayed longer to enjoy the hotel. We checked in late at night after ten hours of driving, and all of us were immediately put into a good mood by the lovely personality of the gentleman checking us in at front desk. He was just so friendly and funny! The room was clean, inviting and totally comfortable. The continental breakfast was also a pleasant surprised, with a waffle maker, decent coffee, delicious biscuits and gravy and scrambled eggs, among other options. For what we paid, I didn't expect nearly as nice a stay. We would happily book again.
4 out of 5
Recommended
for Families
by James from Traverse city, MI

Golf getaway

Posted Mar 19, 2015 on Hotels
Quick overnight, they stay was perfect near the expressway, so easy in and out. Bluefield is a nice area but the town seems to be on the decline. We had a little trouble finding a suitable restaurant for dinner on a Monday evening.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Good Mid-route Stop

Posted Mar 18, 2015 on Hotels
Hotel was clean, room was clean and good breakfast included. Good place for overnight stop along route. A little far from highway but easier to get back on then exiting.