Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.7 Room cleanliness
4.9 Service & staff
4.3 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good hotel

Posted Nov 20, 2013 on Hotels.com
Courteous English speaking staff running a well finished decent hotel
5 out of 5
Recommended
for Business Travelers
by A verified traveler from London

Fabulous service, beautiful hotel

Posted Sep 15, 2013 on Hotels.com
A very modern, stylish hotel with a beautiful interior. The rooms are well furnished and although basic, have a good tv, comfy mattress and free wifi. The bathroom is very clean and the shower is great. There is also free access to the well equipped gym next door. The centre of Pristina (mother teresa street) is about 20 minutes walk away, or a 2-3EU taxi. The hotel is in a developing part of the city, near from the main road in and out, making the surrounding area not particularly pleasant for an afternoon stroll, but it is safe and useful if you travel by car. The staff were great and happy to help with anything, be it room service or printing. The hotel was exceptionally clean and the food was great, especially breakfast which was far better than most Eastern European hotels. If you need a base in the city, this hotel is ideal.
5 out of 5
Recommended
for Business Travelers
by Rachel from London

Excellent business hotel in Pristina

Posted Sep 17, 2012
Pros: Excellent customer service, nice rooms
Cons: Breakfast had a good selection, but the cereals were left out all day and so were a little stale
Location: About 10/15 minutes walk from the centre but close to a supermarket and easily accessible
A very pleasant hotel: clean, tidy, with all the amenities a business traveller would need. The decor is fresh and bright, the room was aesthetically pleasing, the bathroom well equipped and of a high standard. Breakfast was included in the price of the room and was a buffet with a good selection of (generally) fresh food served in the restaurant with a sunny terrace. The restaurant was a pleasant place to eat in the evening as well. The reception staff went out of their way to help me, as did many of the other staff.
5 out of 5
Recommended
for Everyone
by Jen D from New Orleans, LA, USA

Lovely spot in Pristina

Posted Aug 4, 2012
The hotel was clean and beautiful, the shower was most impressive. It is very close to the bus station and within easy walking distance of the city center, there is a nice market close by The staff was accommodating , the breakfast lovely, i would recommend this hotel to all.
5 out of 5
Recommended
by Glen

Nartel: The sensible alternative

Posted Jun 26, 2012 on Hotels.com
Excellent service, underground parking, free valet, free wi-fi, and breakfast. Quiet and modern room. The neighborborhood is a 10-15 walk to downtown, across a busy road, but the savings and service are worth the price compared to competitors. This is my second stay here, and both were good.
5 out of 5
Recommended
for Everyone
by Kate from Lincoln, NE, USA

A+ for Hotel Nartel!

Posted Mar 28, 2012
Pros: I was very comfortable with everything here.
Location: The location was good & just a 3 euro cab ride to the city center.
I loved everything about my stay at Hotel Nartel. The rooms were great, modern, & clean. The food & service at the restaurant was excellent. Lastly, the people there were wonderful. They never hesitated to help & always went above & beyond to help.
4 out of 5
Recommended
by A verified traveler from Skopje/Skup

Perfect for business, but a little out of the way

Posted Mar 26, 2012 on Hotels.com
Excellent and comfortable hotel, but suffers from a lack of restaurants and shops within quick walking distance. Perfect for staying in Pristina if you have a car or will be meeting in downtown, but prefer to stay a little off the main track. Very good breakfast, courteous service and helpful staff who handle parking and bags with a smile.
5 out of 5
Recommended
for Everyone
by Christy from Lincoln, NE

Excellent on every level

Posted Mar 26, 2012
Pros: The staff was amazing.
New and modern hotel in Pristina. The staff went out of their way to make us feel welcome and comfortable. The rooms were nice and clean. The restaurant had good food. Had a great time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Recommended

Posted Mar 13, 2012
Very good all round although the room was often cold - some problem with the heating, possibly.
5 out of 5
Recommended
for Everyone
by JackinKosovo from UAE

Pleasantly Surprised!

Posted Mar 4, 2012
Pros: Restaurant had some very good food and a nice ambience.
Cons: Not many english tv channels... but who needs tv?
Location: A little off the beaten track but a good taxi driver or local should be able to help you find it... about 15 minutes from the airport.
Pleasantly suprised! I did not expect to find such a nice hotel in Pristina. The hotel is new and well maintained. The staff and the service were excellent. The restaurant/bar had some very good food and I was well taken care of while enjoyed my meal and the ambience. Not 5 star calibar by any means but much more than I bargained for in Pristina. I would and will recommend this hotel to all of my friends and co-workers travelling to Pristina. The Hotel Nartel will be my hotel of choice whenever I am in the area. Thank you Hotel Nartel for a wonderful stay!