Ratings based on 432 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Erie, PA

Nice location - friendly staff

Posted Apr 14, 2015
Pros: Breakfast was excellent and staff preparing were especially friendly, helpful and very efficient.
Cons: Pool water was cloudy, and exercise room was small but equipment was ok.
Location: Lots of things to choose from nearby: restaurants, kids activity places (go carts, golf, arcade ...) Close to many attractions / sights.
Overall a great experience. Nice rooms, friendly staff, and nice location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Enjoyed our stay here. We went here for our daughters wedding.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom r.i.

close to everything

Posted Mar 17, 2015
Pros: the staff was very helpful
Location: sensational so close to all sorts of restaurants and shopping
clean and fresh as soon as you step in the door the staff was friendly and curtious and very helpful with the surronding area
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel..very quiet.

Posted Mar 6, 2015
Pros: Very clean rooms
Cons: The lobby area could be improved. When we arrived is so quiet and uninviting. Having music playing would be more welcoming.
Location: Many restaurants and shopping within walking distance.
The rooms were very clean and updated. This hotel is right off of the main road. Many restaurants and shopping within walking distance. The hotel is very quiet. The free continental breakfast was delicious with many choices of food. There were 2 computers in the lobby that guests could use for free. The only disappointment was that the pool was closed for repair and we didn't know that until after we checked in. I felt we should have been contacted about that after the reservation was made.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, MA

great location at an affordable price

Posted Feb 20, 2015
We stayed at this hotel in February 2015 for two nights and it was great. The staff were welcoming and check in and check out were quick and easy. When we arrived and got our room we noticed that it smelled a little like cigarettes and we called the front desk and they moved us right away to a different room with no fuss and no questions. The bathroom in the room is nice and clean and we always had hot water. The king size bed is very comfortable and the bed felt clean and not musty. The channels on the tv weren't great but we really didn't stay there to watch tv so it wasn't a big deal. The breakfast buffet was pretty standard, nothing to write home about and nothing to complain about. The location is great. It's about 15 min from providence and 15 min from Warwick. There are a lot of restaurants nearby and also a number of other inns. Overall I would definitely come back and stay at this Best Western Plus. We had a lovely time.
3 out of 5
Recommended
for Students
by A verified traveler

Great for the money!

Posted Feb 12, 2015
Friendly staff! Great for College student trying to ball on a budget with S.O's! Only 11 mins away from providence place and all the festivities that reside in the area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lusby, Md

Re

Posted Feb 10, 2015
Pros: The clean , everything
Cons: The staff could be a little bit more welcoming
Location: When I stay here it is to enjoy family so I really don't do much in the area.
This is the 3rd time I have stayed at the hotel and I have never been disappointed. The room is clean and comfortable. I would stay there again and would recommend it.
4 out of 5
Recommended
for Business Travelers
by Joseph Jfrom Bristol

Stay again

Posted Feb 8, 2015 on Hotels.com
Nice location. Great food at the resturant
2 out of 5
Recommended
for Business Travelers
by A verified traveler

mediocre at best

Posted Jan 23, 2015 on Hotels.com
Bathroom had hair in tub and shower. Maid did not respect do not disturb sign. Reception was unprofessional.
2 out of 5
by A verified travelerfrom marlborough ma

Casino visit

Posted Jan 19, 2015
The hotel was dated. Toilet in room wasn't working properly. Not spa as advertised and breakfast was not good