Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the East Bay Bike Path

Posted Sep 9, 2014
Pros: Everything.
Location: East Bay Bike Path is not far away.
The hotel was elegantly appointed, the staff was friendly and the breakfast was plentiful. It was a very nice experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from BB

Nice, clean hotel, everything was excellent

Posted Sep 8, 2014
It was way above than expected I would rate it as a 3 star hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Adequate

Posted Aug 31, 2014
We needed a clean, inexpensive place to sleep. This was fine. Nothing fancy. Good breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveler from CT

Average hotel on busy street

Posted Jul 28, 2014
Made this last minute reservation for what was moderate price in Newport RI vicinity. Room was very small but adequate. Clean but peeling paint on the ceiling and stained grout around toilet. Room was across from laundry and ice machine which were both going most of the night. If you are in a pinch, this will do.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2014
I think the hotel was great the hotel was clean the breakfast was good
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2014
Pros: Breakfast is very complete. Lots of options.
the only problem is finding the entrance to the parking lot.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel ...

Posted Jun 2, 2014
Cons: Air rooms
The room was absolutely reeking of smoke (granted it was a "smoking room"). It looks like the windows were not opened for ages. We opened the windows at around 1130 pm (when we checked it) and finally at around 3 am the room was tolerable. Even smoking rooms need to be aired after the customer leaves and the Hotel should do that. THanks. Regards/
4 out of 5
Recommended
for Families
by Barbara from Hamilton Twp, Mercer County, NJ

PET FRIENDLY HOTEL

Posted May 30, 2014
Pros: The staff was friendly and it's "pet friendly."
Cons: The breakfast buffet. It wasn't that good. Hardly anything to eat at 9am.
Location: It's easy to get to from Providence R.I. and lots of shopping centers and restaurants, etc.
When I go to Providence RI, I always stay in Mass. Your hotel is located in an area where there are lots of restaurants and stores in case we need to purchase something. Comfort Inn is clean inside and the rooms are nice. For being a hotel that allows pets, I did not smell any pet odors, which was nice. I would recommend the Comfort Inn and plan on staying there again in the future, and the price is right.
Comment from Hotel Management
Jun 2, 2014 by Sunny, Hotel Management
Hi Thank you very much for completing the survey. We are happy to see that you really enjoyed your stay with us. We love when a guest brings their pet!! Sunny Patel General Manager
1 out of 5
Recommended
for Personal Event
by A verified traveler

Posted May 26, 2014 on Hotels.com
Doors in the back didn't open we have to walk around the carpet smells . Food is ok . Stayed here overnight for early graduation the following day. We will not comeback here.
2 out of 5
by Casey from Boston

Dont bother booking ahead

Posted May 14, 2014
I booked ahead of time and prepaid for a non smoking room with a king size bed. I was given a queen size bed amongst smoking room. Front desk staff said what I booked was "all given away" and there was nothing he could do. I have emailed the manager twice with no response. Horrible customer service.