Ratings based on 1,004 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

review

Posted Jan 23, 2015
this hotel is very convenient to hotel and offers breakfast.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Convenient to the T.F. Green Airport in RI

Posted Jan 17, 2015
Pros: The hotel is in close proximity to the TF Green Airport in Providence (actually Warwick) Rhode Island. The room was clean.
Cons: The bathroom is way too small!
Location: Good seafood restaurant - Legal Seafood.
Had to make last minutes reservations. I like that it was packaged with air flights, making my total cost affordable. Aside from the bathroom being very small, the experience was fine. I found the room/bathroom clean and fresh each day. The staff was especially friendly and helpful
Comment from Hotel Management
Jan 20, 2015 by General Manager, Hotel Management
Dear Karen, thank you for the note after your recent stay. I truly appreciate the kind words about the staff here at the hotel. They genuinely enjoy their jobs and it shows with every interaction. I have passed along your nice comments to the staff. We look forward to seeing you the next time you’re traveling to Rhode Island and as always, thank you for choosing Comfort Inn. Nick Gengenbach General Manager
2 out of 5
by A verified travelerfrom New York

The continental breakfast was good.

Posted Jan 2, 2015
Pros: The continental breakfast was good.
Cons: update and replace old and broken items.
Location: the hotel is close to the airport, and food and shopping.
due to a leaky sink and drenched rug, I was moved from one room to the room next door. unfortunately the rug was also wet in that room. I was moved again to a room across the hall. the staff was friendly and helpful. the overall appearance of the rooms are outdated and very run down.
Comment from Hotel Management
Jan 13, 2015 by General Manager, Hotel Management
Dear Paula, thank you for the note after your recent stay. I would like to apologize for the leaky sink in your room. I appreciate the feedback and we have since resolved the issue with the sinks. I am happy to read that the staff was friendly and we were able to help you during your stay. We look forward to seeing you the next time you’re in Rhode Island. Thank you for choosing Comfort Inn. Nick Gengenbach General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2014
Very clean and comfortable at a convenient location with an excellent buffet breakfast. All for one of the lowest rates in Rhode Island. Highly recommend.
Comment from Hotel Management
Dec 30, 2014 by General Manager, Hotel Management
Dear valued guest, I would like to take a minute to thank you for the kind words after your recent stay with us. It’s always rewarding to know we were able to exceed a guests expectations. The staff here at the hotel prides themselves on providing exceptional service so it’s nice to get such positive feedback. I appreciate the kind words and have passed them along to the staff as well. We look forward to seeing you the next time you’re in Rhode Island. Nick Gengenbach General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom west ri

Everything was great

Posted Dec 27, 2014
I was there 2 nights. My stay was pleasant. The commendation was great, I wi stay again myself and I will commend family and friends.
Comment from Hotel Management
Dec 30, 2014 by General Manager, Hotel Management
Dear valued guest, thank you for the note after your recent stay. It’s always satisfying to read how we were able to meet a guests expectations while they stayed with us. We look forward to seeing you the next time you’re in the area and as always, thank you for choosing Comfort Inn. Nick Gengenbach General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2014
The room was clean and tidy. Good reception. Although I never stayed for the breakfast, it was altogether a good experience.
Comment from Hotel Management
Dec 20, 2014 by General Manager, Hotel Management
Dear valued guest, thank you for the note after your recent stay. I am happy to read that you had a nice experience while staying with us. The next time you are visiting you’ll have to try our complimentary breakfast that begins at 4:30am every morning. Thank you for choosing and Comfort Inn and we’ll see you the next time you’re in the area. Nick Gengenbach General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
it was a great stay,everything was clean and convinient
Comment from Hotel Management
Dec 9, 2014 by General Manager, Hotel Management
Dear valued guest, thank you for the kind words after your recent stay. I t's always nice to read a review from a guest who a great stay. The staff here at the hotel strives to ensure every guest has a memorable experience so it's satisfying to read about your stay. We look forward to seeing you the next time you're in Rhode Island. Nick Gengenbach General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Over comfortable stay

Posted Dec 4, 2014
Pros: bedding and pillows
Cons: yes please add small fridge/refregerator
Stay was comfortable..good bedding, plenty pillows clean, No refrigerator /microwave. I was given a regrigerator, which gave up working and spoilt my food..so that was the only dissapointing thing.
Comment from Hotel Management
Dec 9, 2014 by General Manager, Hotel Management
Dear valued guest, thank you for taking the time to fill out a review after your recent stay. I am glad to see you found the room and bed comfortable while you were here. I would like to apologize for the inconvenience of the refrigerator during your stay. We look forward to seeing you the next time you’re in the area, and as always, thank you for choosing Comfort Inn. Nick Gengenbach General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good, comfortable stay

Posted Nov 27, 2014
Pros: Clean room and sheets, good housekeeping
Cons: Refrigerator/Microwave
Disappointed that there was no regrigerator or Microwave. Everything else was fine and the stay was pleasant.
Comment from Hotel Management
Dec 2, 2014 by General Manager, Hotel Management
Dear valued guest, thank you for writing a review after you recent stay with us. I am happy to read that you found the stay pleasant and up to your expectations. I greatly appreciate the feedback and will share it with the hotel team. We look forward to seeing you the next time you’re in Rhode Island, and as always, thank you for choosing Comfort Inn. Nick Gengenbach General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Stamford, CT

Room was fine, but walls were paper thin

Posted Nov 14, 2014
Pros: It's a reasonably nice budget hotel. It's clean, and the staff seem friendly and helpful. The free breakfast buffet is decent. Good water pressure.
Cons: Noise proof the walls. Also, parking situation is ridiculous. I have no idea who is using that lot, but there was not a single free (legal) space.
Location: Once a year, there is a 6-hour footrace in a nearby park, which is why I was in Warwick. Other than that, all I know is that it's near Providence.
I arrived late in the evening on Sat., and there were NO open parking spaces in the lot. I parked somewhere I technically shouldn't have, and was a little nervous about it, but the guy at the front desk assured me it was ok as long as I wasn't blocking anyone. Apparently there is an overflow lot somewhere as well. So be forewarned that parking might be a slight annoyance. I had to be up early, and had a tough time falling asleep at 1:30am due to noise. There was some sort of loud HVAC rooftop unit right outside my window, and even worse there were several loud people yapping away in the adjacent room. Their conversation was crystal-clear. I have never been in a hotel room with such inadequate soundproofing. Other than that, the room was fine. Comfortable bed, good shower, size and number of towels was fine, etc.
Comment from Hotel Management
Dec 2, 2014 by General Manager, Hotel Management
Dear Rob, Thank you for taking the time to write a review after your recent stay. I would like to sincerely apologize for the noise you experienced during your stay. I am happy to see you found the room comfortable and clean during your stay. I truly appreciate the feedback, and we look forward to seeing you the next time you’re in the area. Thank you for choosing Comfort Inn. Nick Gengenbach General Manager