Reception

Reviews of Knights Inn North Attleboro

2 out of 5
Knights Inn North Attleboro
787 S Washington St Rt 1, I-295 Exit 1B, North Attleboro, MA

Reviews

6.4
Rating 10 - Excellent. 172 out of 1000 reviews" "
Rating 8 - Good. 267 out of 1000 reviews" "
Rating 6 - Okay. 249 out of 1000 reviews" "
Rating 4 - Poor. 151 out of 1000 reviews" "
Rating 2 - Terrible. 161 out of 1000 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the lighting over the bed. The staff was awesome… Everyone said how shady this place is I’m staying here due to a current divorce and needed to be close to work I will be back for sure.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 9, 2024
Dear Graham,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and we are pleased we are completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. SincerelyHotel Manager

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 9, 2024
Dear Luis,Thanks for stay at our hotel and great feedback by giving us a 4-star rating. Our mission is to provide the best service and ensure that the guest rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. We would like to know what we can improve to earn a 5 Star Review on your next stay.Sincerely Hotel Manager

6/10 Okay

Jesse

Traveled with partner
Liked: Staff & service
Booked for king size bed got a queen
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 8, 2024
Dear Guest,Thank you for sharing your feedback with us. We're truly sorry to hear about the discrepancy you experienced with your room type. Please accept our sincere apologies for any inconvenience this may have caused during your stay. We're committed to ensuring our guests have a comfortable and enjoyable experience, and we will address this matter with our team to prevent similar issues in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a flawless stay.Sincerely, Hotel Manager

8/10 Good

Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this motel every time I visit Attleboro Ma. Good clean safe place. Convenient location, clean room. My only complaint is the bed is a little firm for me.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 30, 2024
Dear Gilbert,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Loved it! Will stay again. The only reason I didn’t give all 5 stars is continental breakfast was lacking and upstairs noise was a little annoying but will definitely stay again!! Thank You
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 25, 2024
Dear Kelly,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and we are pleased we are completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. SincerelyHotel Manager

8/10 Good

Richard

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 22, 2024
Dear Richard, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

4/10 Poor

Marc

Liked: Cleanliness, staff & service
Mattress was not very comfortable and the room was very noisy.
Stayed 1 night in Feb 2024
Response from Gary on Feb 23, 2024
Dear Marc, am very sorry to hear that we did not meet your expectations in a several areas. My apologies for all the inconveniences. We take our guest comments very seriously. Our team have taken note of the issues and are working to improve the problems areas mentioned by you. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention.

2/10 Terrible

Esther

Disliked: Cleanliness, staff & service, property conditions & facilities
Was an awful experience! Didn't get the rest i was expecting do to the fact that the room rented above me u can hear everything crispy clear so much as that the people in that room where up all night arguing and it was so loud that i was tempted to call police. I will not be returning there again.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 21, 2024
Dear Esther,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before. Please visit us again.SincerelyHotel Manager

10/10 Excellent

Gustavo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 20, 2024
Dear Gustavo,Thank you for the stay at our hotel. I’m glad you had such a nice experience with us, and I sincerely thank you for giving 10 out of 10 rating. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you.Sincerely,Hotel Manager

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Hotel Manager on Jan 18, 2024
Dear james,Thanks for stay at our hotel and great feedback by giving us a 4-star rating. Our mission is to provide the best service and ensure that the guest rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. We would like to know what we can improve to earn a 5 Star Review on your next stay.Sincerely Hotel Manager

8/10 Good

kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to "party"
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 12, 2024
Dear Kevin,Thank you for your feedback! We're glad to hear that you had a great experience at our hotel. We appreciate your review and look forward to welcoming you back! Safe travels!Sincerely, Hotel Manager

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 10, 2024
Dear Elvin,Thank you for the stay at our hotel. I’m glad you had such a nice experience with us, and I sincerely thank you for giving 10 out of 10 rating. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you.Sincerely,Hotel Manager

10/10 Excellent

Clinton

Stayed 1 night in Dec 2023
Response from gary on Jan 7, 2024
Dear Clinton,Thanks for the stay with us and appreciation with a five star rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you.

10/10 Excellent

Nina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so professional and friendly. It's a good place to go when you want sometime alone with loved one.
Stayed 1 night in Dec 2023
Response from gary on Dec 19, 2023
Dear Nina,Thank you for the outstanding review of your recent stay at Knights Inn. We're thrilled to hear that you find every stay with us amazing. Our team takes pride in providing a wonderful experience, and we look forward to welcoming you back to Knights Inn North Attleboro!

8/10 Good

Joclyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 15, 2023
Dear Joclyn, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

10/10 Excellent

ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was quiet, bed was very comfortable and I was able to rest and relax. Definitely will plan to stay again.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 27, 2023
Dear ada,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and we are pleased we are completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Please visit us again.SincerelyHotel Manager

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 15, 2023
Dear Justin,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.SincerelyHotel Manager

2/10 Terrible

Laura, Providence

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hidden fee due upon check in.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 17, 2023
Dear Laura,Thank you for choosing our property.We are very sorry that we did not meet your expectations.Your comments are very important to us, as they will help us to improve our services and our guest experience even more.We hope that you will visit us again.SincerelyHotel Manager

2/10 Terrible

james

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Hotel Manager. on Nov 13, 2023
Dear james,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

8/10 Good

William

Outside was redone nicely inside looked as if Walmart had a jail cell very plain not hotel warm or comfy
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 7, 2023
Dear William, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

10/10 Excellent

Nuno, North Providence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few places that accept smokers. A blessing at high desert...worth trying if you like simple Motel layout.
Response from Hotel Manager on Nov 4, 2023
Dear Nuno, Thank you for your great review! I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We look forward to hosting you again very soon! Sincerely, Hotel Manager

10/10 Excellent

Rachel

Liked: Staff & service, property conditions & facilities
Friendly service staff and comfortable room.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 31, 2023
Dear Rachel,Thank you for the stay at our hotel. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our friendly staff's. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon.SincerelyHotel Manager

8/10 Good

Joseph

Stayed 1 night in Oct 2023
Response from Hotel Manager. on Nov 13, 2023
Dear Joseph,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 Good

Amador

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 21, 2023
Dear Amador,Thanks for sharing your great feedback and giving a 8 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager

8/10 Good

Sonia

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Really easy to get to, close to everything, very friendly and helpful staff. Cleaning personnel could use some training.
Stayed 3 nights in Oct 2023
Response from Hotel Manager on Oct 19, 2023
Dear Sonia,Thank you for the stay at our hotel. We are glad to note that you found our hotel nice and it was close to the lot of places.We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to seeing you back here soon!!!Sincerely,Hotel Manager

8/10 Good

Francisca

Stayed 3 nights in Oct 2023
Response from Hotel Manager on Nov 7, 2023
Dear Francisca, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

10/10 Excellent

Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy staying here when I go visit my son. Very nice place. No complaints
Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 17, 2023
Dear Gilbert,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you enjoy staying at this place when visiting your son and that you have no complaints. Your feedback is greatly appreciated, and we look forward to hosting you again for more pleasant visits in the future.Sincerely, Hotel Manager

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Hotel is basic. You get what you pay for. Great location to major roadways, gas, and food. Hard floors that were a little dirty on the feet but otherwise it was fine.
Stayed 1 night in Oct 2023
Response from Hotel Manager. on Oct 10, 2023
Dear Guest,Thank you for your review. We are glad to hear that overall your experience was positive. At the same time, we are sorry for the issues related to amenities that didn't meet your expectations. We have informed the maintenance department. We will surely work on it. Please visit us again.Sincerely,Hotel Manager

10/10 Excellent

Vaneide

Stayed 1 night in Oct 2023
Response from gary on Oct 8, 2023
Dear Vaneide,Thanks for taking a moment to share your fabulous feedback. Providing phenomenal hospitality is our top priority; .We appreciate the fact that most of our overnight guests are happy with the decision to stay with us. We want to be recognized daily by our guests as the most acclaimed hotel in this area It would be a pleasure to welcome you back to Knights inn North Atteborough.

8/10 Good

Bernardo

Stayed 1 night in Aug 2023
Response from Hotel Manager on Oct 6, 2023
Dear Bernardo,Thank you for being our guest. We sincerely value your kind feedback because we try our best with every guest. I'm glad we were the right hotel for you during your recent stay and that so many aspects of your stay pleased you. We enjoy serving guests and hope you will return frequently in the coming months and years. We look forward to serving you again. Sincerely, Hotel Manager

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love coming here very pretty and remodeled rooms. Has good AC and love the staff that work here. Also who does the housekeeping is also awesome. Extra shampoo and soap in bathroom and extra roll of toilet paper. Awesome!!!!
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 5, 2023
Dear Andrew,Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. We look forward to welcoming you again soon.Sincerely, Hotel Manager

2/10 Terrible

Linda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise in room above us all night long. Man changing clothes in the parking lot by our car. Room was very dirty. No clock in room. Walls thin listened to people in next room for hours. The breakfast was a muffin juice and coffee
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 4, 2023
Dear Linda,Thanks for the feedback. We regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better in the future. Sincerely,Hotel Manager

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hotel manager on Oct 1, 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

6/10 Okay

Kathleen

Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 16, 2023
Dear Kathleen, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

4/10 Poor

Sarah

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
The room was very outdated. Paint was peeling or chipped in several spots, many areas where they should have filled in and painted over holes but left them exposed. Non smoking room that smelled of smoke.
Stayed 1 night in Sep 2023
Response from Hotel manager on Sep 26, 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terrible

Chantelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy. Hair all over our bedsheets. Front desk staff took pictures and agreed it was filthy. We were told he “didn’t know how” to put clean sheets on the bed. He finally gave me “clean” sheets to put on myself and they had multiple cigarette burn holes through them. The only other solution he had was to put us in a smoking room. (As someone with asthma this was not a solution.) We ended up leaving and making the 3 hour drive home due to the filthy conditions and despicable “customer service.” If I could give zero stars, I would.
Stayed 1 night in Sep 2023
Response from Hotel manager on Sep 24, 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terrible

Karen

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms pictured on the Expedia ad look nothing like the actual rooms. The actual rooms were dirty and very rundown. The sink in the bathroom was clogged and the bathroom was so filthy I didn’t want to use it.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 27, 2023
Dear Karen,We apologize for the discrepancy and the state of the room you encountered. This is certainly not the standard we aim for, and we appreciate you bringing it to our attention. We'll work to address the issues and ensure our guests have a comfortable and clean environment. Your feedback is valuable and will be used to make necessary improvements.Sincerely, Hotel Manager

6/10 Okay

Constance

Liked: Cleanliness
It was cheap and clean
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Sep 9, 2023
Dear Constance,We're glad to hear that you found the hotel to be both affordable and clean during your stay. Your comfort and satisfaction are important to us, and we appreciate your positive feedback. If you have any other comments or suggestions to share, please feel free to do so. We hope to welcome you back in the future for another pleasant stay.Sincerely, Hotel Manager

4/10 Poor

Mulugeta

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 10, 2023
Dear Mulugeta,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager

10/10 Excellent

Fredo

Stayed 1 night in Sep 2023
Response from Hotel manager on Sep 26, 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

2/10 Terrible

Norma

Traveled with family
Stayed 1 night in Sep 2023
Response from gary on Sep 6, 2023
Dear Norma,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel. we hope you will give us another chance to better serve you in the future

2/10 Terrible

Remedios, Carson

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We found 5 cockroaches A strong cigarette smell
Stayed 2 nights in Aug 2023
Response from gary on Sep 3, 2023
Dear Remedios,On behalf of our entire team, I would like to apologize for the trouble. This is an unusual incidence. We will investigate this with the concerned department. Actions will be taken for the lapses so that it never repeats in future. Request your understanding and consideration to visit.

2/10 Terrible

Noy

Dirty
Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 2, 2023
Dear Noy,Thank you for the feedback. We apologize for the cleanliness issues you encountered during your stay. Your feedback is invaluable, and we take it seriously. We'll address this matter with our housekeeping team to ensure that we uphold the highest standards of cleanliness in all areas of our property. I hope you will visit again soon.Sincerely,Hotel Manager

4/10 Poor

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Hotel Manager on Aug 31, 2023
Dear Jeff,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely,Hotel Manager

8/10 Good

Howard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pleasant and adequate to what I expected
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 26, 2023
Dear Howard,We greatly appreciate your review! Your description of your stay being both enjoyable and meeting your expectations warms our hearts. We're committed to consistently delivering the experience you deserve. Looking forward to your next visit!Sincerely,Hotel Manager

4/10 Poor

Terance

Traveled with family
Disliked: Property conditions & facilities
Breakfast was a joke
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 26, 2023
Dear Terance,Thank you for sharing your thoughts about the breakfast. We're truly sorry for not meeting your expectations in that aspect. We value your feedback and will use it to improve our offerings. Please give us another chance to provide you with a better dining experience in the future.Sincerely,Hotel Manager

2/10 Terrible

Louis

Traveled with family
Disliked: Amenities
Two bedroom suite was a one bedroom without AC in the bedroom. Dirty and not well maintained in the room. Exterior was ok.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 21, 2023
Dear Guest,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you experienced with the two-bedroom suite and the maintenance of the room. We take your feedback seriously and will use it to improve our services and accommodations. Your satisfaction is important to us, and we hope you'll consider giving us another chance to provide you with a better experience in the future.Sincerely,Hotel Manager

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and poorly maintained. Nice people.
Stayed 6 nights in Jul 2023
Response from Hotel Manager on Aug 9, 2023
Dear Guest,We appreciate your feedback. While we're glad you encountered friendly staff, we apologize for any cleanliness and maintenance issues you experienced. We take your comments seriously and will work to improve in these areas. Thank you for bringing this to our attention.Sincerely, Hotel Manager

2/10 Terrible

Jose

Stayed 1 night in Aug 2023
Response from Hotel manager on Aug 27, 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 Okay

Michael

Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 7, 2023
Dear Michael,Thank you for the review and rating of 3 out of 5. Kindly give us some opinions, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback. I hope you will visit us again soon.Sincerely, Hotel Manager